Belkin P74393UK manual Troubleshooting, Cannot find Print Server

Models: P74393UK

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Troubleshooting

Cannot find Print Server

If the Wizard cannot find your Print Server even though it appears to be functioning properly, the problem may be that the Ethernet cable connected to the Print Server and Router may be loose. Check to see that the Ethernet cable is connected properly and try repowering the Print Server and your Router.

Note: When connecting your Print Server to your network, or when you disconnect and reconnect or replace the router to which your Print Server is connected, be sure to restore factory defaults on the Print Server by holding in the reset button for 10 seconds while repowering the Print Server. This will restore the IP address to dynamic to establish a new IP address to be used with the new network or router.

It could be that the computer is set to print to the wrong printer. Verify that the printer connected to the Print Server is set as the “default printer”.

When troubleshooting a printing problem, try to determine whether any of the computers on the network can access the Print Server. If some computers can print, and some cannot, then the problem is most likely not the Print Server or the printer, but the printer driver settings on the specific computer. In this case, run the Print Server Setup Wizard again to reconfigure the computer. If this still doesn’t correct the problem, delete the printer driver from your computer. Reinstall it using the manufacturer’s CD that came with your printer (it should direct you to check the manufacturer’s website for updated drivers); then run the Setup Wizard again. In some cases, drivers from a printer manufacturer might support Print Servers in Windows XP or 2000, but not Windows 98. Check the Belkin website for compatibility issues at http://web.belkin.com/support/F1UP0301.

If none of the computers can access the Print Server, then either:

1.The Print Server has not been configured correctly (in this case, rerun the Setup Wizard);

2.Or, the printer you have connected to the Print Server does not support a print-server connection. Check the Belkin website for printer compatibility issues at: http://web.belkin. com/support/F1UP0301.

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Belkin P74393UK manual Troubleshooting, Cannot find Print Server