Not suitable for use in the presence of flammable anesthetics or oxygen
Mode of operation: Continuous
Design and specifications are subject to change without notice.
Troubleshooting
The following troubleshooting checks will help you correct the most common problems you may encounter with your unit. Before proceeding with these trouble checks, first check that the power cord is firmly connected. Should the problem persist after you have applied the remedy, unplug the unit and contact your Sony dealer or local authorized Sony service facility.
Symptoms | Possible causes and remedies |
The printer does not | • The POWER switch of the printer is |
print, even if the | not set to ON. |
command is sent | tSet the POWER switch of the |
from the computer. | printer to ON. |
| • Connections may not be correct. |
| tCheck connections and rectify, if |
| necessary. (See page 7.) |
|
|
The printer does not | The problem is indicated by the |
print. | indicators on the ribbon door. |
| |
| |
|
|
The printout color is | The paper is not loaded correctly. |
very pale. | tCheck which side of the paper is the |
| printing side, then load the paper |
| again. (See page 12.) |
|
|
The ink ribbon cannot | You may be trying to load an ink ribbon |
be set. | that can not be used with this printer |
| has been loaded. |
| tLoad the appropriate ink ribbon. |
| (See page 16.) |
|
|
The ink ribbon | • The thermal head has moved out of |
cartridge cannot be | position. |
loaded. | tClose the ribbon door, and turn |
| the power off, then back on |
| again. The thermal head moves |
| so that you can now install the |
| ink ribbon cartridge. (See |
| page 9.) |
| • The ink ribbon is not loaded |
| correctly. |
| tLoad the ink ribbon correctly. |
| |
| |
|
|
The blank paper is | The ink ribbon has been exhausted. Do |
ejected and the | not reuse the ejected blank paper. |
RIBBON indicator | tReplace the ink ribbon. (See |
lights. | page 9.) Do not reuse the ejected |
| paper. Discard that paper. |
|
|
Miscellaneous
Troubleshooting 17