Miscellaneous

Indicators on the Ribbon Door

If a problem occurs, the indicators on the ribbon door such as PRINT, ALARM, RIBBON and/or PAPER light or blink to indicate the problem condition. the following table shows the relation between lighting or blinking condition of each indicator and possible cause and remedies.

Indicators

 

Possible cause and

 

 

remedies

Lighting

Blinking

 

 

 

 

PRINT

 

Printing

 

 

 

 

PRINT

Data receiving

 

 

 

 

PRINT

The thermal head is being

 

(In this case,

heated so that the printer is

 

it blinks

ready to start.

 

slowly.)

 

 

 

 

RIBBON

 

• The ink ribbon has been

 

 

exhausted.

 

 

tReplace the old one with

 

 

a new ink ribbon. (See

 

 

page 9.) (The ink ribbon

 

 

cannot be reused.) In this

 

 

case, if the white paper is

 

 

ejected. Discard this

 

 

paper.

 

 

• The ink ribbon has torn.

 

 

tRepair the torn ink

 

 

ribbon. (See page 11.)

 

 

 

PAPER

 

• Paper has been exhausted.

 

 

tLoad the paper. (See

 

 

page 12.) Also, replace

 

 

the ink ribbon.

 

 

• The paper tray is not

 

 

installed.

 

 

tInstall the paper tray.

 

 

(See page 13.)

 

 

 

ALARM

 

• The ribbon door is open.

 

 

tClose the ribbon door

 

 

surely.

 

 

• Paper has jammed inside the

 

 

printer.

 

 

tRemove any jammed

 

 

paper from the printer.

 

 

(See page 19.)

 

 

• The maximum number of

 

 

printouts has accumulated

 

 

on the paper tray.

 

 

tRemove the printouts.

 

 

Printing starts again. (See

 

 

page 14.)

 

 

 

 

ALARM

The printer is recovering from

 

 

an error.

 

 

tWait for a while until the

 

 

printer is ready.

 

 

 

Indicators

 

Possible cause and

 

 

remedies

Lighting

Blinking

 

 

 

 

All of

 

A problem requiring a service

indicators,

 

call has occurred.

PRINT,

 

tYou cannot use the printer

RIBBON,

 

any more. Turn off the

PAPER and

 

power of the printer first.

ALARM

 

Then contact your Sony

 

 

service facility or your

 

 

nearest dealer to fix the

 

 

problem and clear the error

 

 

indicators.

 

 

 

18 Indicators on the Ribbon Door