If the Paper Jams

If the ALARM indicator lights on the ribbon door, or the message “Paper jam. Printing is aborted. Please remove the jammed paper and print again.” or “Motor or sensor trouble. Printing is aborted after you press the PRINT button and during printing. Please turn off the printer, then turn it back on and print again.” appears on a monitor of a computer during printing after you press the PRINT button, the paper may have jammed inside the printer.

Remove the jammed paper according to the process described below.

1 Push in the paper tray to remove it.

If any printouts have been ejected onto the paper tray and have accumulated on the paper tray, remove them before removing the paper tray.

2 Check whether any paper is jammed inside the printer. If you find a jammed sheet, slowly pull it straight out.

If you cannot remove the jammed paper even if you perform the operation in step 2, remove the jammed paper according to instructions described in the following “If you can not remove the jammed paper yet”.

3 Load the paper into the paper tray correctly.

Notes

•Do not reuse the jammed paper. Discard that paper.

•Use only paper recommended in this manual.

4 Re-insert the removed paper tray.

If you can not remove the jammed paper yet

Precautions

•Turn the printer power off and remove the power cable from the printer.

•When you turn the printer over, remove any connecting cables. If cables are broken or bent, this may cause fire or electrical shock.

•When you remove the jammed paper, be careful not to injure your fingers when touching the parts inside the printer.

1 Be sure to set the power switch of the printer to off and remove the power cable and other connecting cables.

2 Remove the ink ribbon cartridge and the paper tray from the printer.

3 Turn the printer over.

Miscellaneous

If the Paper Jams 19