Troubleshooting4

Troubleshooting4

This section is designed as an aid in trouble- shooting, not as a substitute for a qualified technician. You may encounter a problem with your EZ Melt that is not covered in this section, or you may try the remedies suggested here and find that they do not correct the problem. In either case, feel free to call Belshaw Bros. at (206)322-5474. One of our customer support representatives will be happy to help you. When you call, please specify the following:

šThe model number of the machine.

šThe serial number of the machine.

šThe voltage, phase, and hertz (cycle) of the machine.

CAUTION

If you perform repairs yourself or have them performed by anyone other than Belshaw Bros. or a service technician authorized by Belshaw Bros., you do so at your own risk.

For factory service, call us for a return goods authorization. Then send your machine to us, freight prepaid, with your instructions for service, your phone number, and the name of the person for us to contact when we have made a cost estimate. In most cases, the machine can be shipped back, freight collect, within five days.

To avoid down time, call us to see whether we have a machine we can loan to you while your machine is being serviced.

Ship machines in need of servicing to:

Belshaw Bros., Inc.

1750-22nd Ave. S. Seattle, WA 98144 USA

Following is a troubleshooting chart to help you identify and solve some basic problems.

WARNING

Disconnect the machine from the power source before disassembling, repairing, or wiring.

Belshaw Bros., Inc. š 1750 22nd Ave. S. š Seattle, WA 98144 š Phone 206-322-5474 š Fax 206-322- 5425

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EZ Melt Model EZ18, EZ24, EZ34

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Belshaw Brothers EZ18, EZ24, EZ34 manual Troubleshooting4