Notes, FAQ and Troubleshooting Tips 23
Why do different songs have different sound volumes?
Because the parameter of the volume level when recording each song may not be the sam e,
the volume level of different songs are different.
The file size is smaller than the free memory available in my player, but I still ca nnot tr ansfer it to
my player
The Joybee 110 Digital Audio Player allocates memory in cluster of 16KB or 32KB. A file of 1
Byte also occupies one cluster, so a file of a size smaller than the free memory available might
not be transferred to the player.
Why is the memory capacity shown in the player smaller than that in the specifications chart?
The player needs some memory space to store other system data, therefore the usable
memory is smaller than its full capacity.
How can I get the updated firmware and fonts data?
You can go to BenQ website at http://www.BenQ.com to download these data when they are
available.
The Joybee 110 Digital Audio Player does not start up!
Check the following:
Make sure if you have accidentally disconnected the player from the computer when
updating firmware.
Physical damages in the flash memory may result in this problem.
The battery power is too low.
Solutions:
Recharge the battery.
Perform the firmware upgrade procedure again.
Please try to format the flash memory completely. If the problem still exists, please contact
your local service providers.