FlipScreen Owner’s Manual
Getting Help | If you have questions while using the iCEBOX, access the |
| |
| find answers. This comprehensive Help contains information that you can |
| use to solve most problems that you may encounter. |
| Note: A limited amount of information is available in Help without being |
| connected to the Internet. To access all available information, you |
| must configure your iCEBOX for access to the Internet and have |
| an Internet connection. See Internet Mode on page 34. |
To get help
•On the keyboard, press Help.
•On any menu, choose Help.
If you are unable to find the solution to your problem in Help, contact iCE- BOX Customer Care for answers. Icebox Customer Care is available 24 hours per day, 7 days per week.
To get help from iCEBOX Customer Care
1.Have the following information and items ready when you call:
•The serial number for your iCEBOX.
•The date you purchased your unit.
•A notepad and pen.
2.Call
You can also send Email to customercare@iceboxllc.com. Please include the serial number for your iCEBOX, the date purchased, a detailed description of the issue, and your phone number if you want to be con- tacted by phone.
See also Troubleshooting on page 49 and FAQs on page 50 for more information.
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