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Troubleshooting Specification Install Password Connecting Your Router Router Configuration RESET WAN2 WAN1 LAN Remote Access from Internet General VPN Setup Backup / Restore

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Contents

Version Release 7.01 FW1.06p BiGuardiBusiness Security Gateway SMB User’s Manual Disclaimer Updated March 28 Copyright InformationBiGuard 30 User’s Manual Trademarks Safety Warnings Chapter 2 Router Applications Table of Contents Chapter 1 Introduction1.3 Package Contents 1.1 Overview 1.2 Product Highlights 3.4 Configuring PCs for TCP/IP Networking Chapter 4 Router Configuration3.1 Overview 3.2 Before You Begin 3.3 Connecting Your Router 3.5 Factory Default Settings 4.4.2.1 ISP Settings 4.4 Configuration4.3 Quick Start 4.4.2.2 Bandwidth Settings 4.4.2.3 WAN IP Alias 5.1 Basic Functionality Chapter 5 Troubleshooting4.5 Save Configuration To Flash 4.6 Logout 5.2 LAN Interface 5.6 Restoring Factory Defaults Appendix A Product Specifications Appendix B Customer Support5.4 ISP Connection 5.5 Problems with Date and Time E.1 What is a VPN? E.2.1 IPSec Security Components E.2 What is IPSec?E.2.1.1 Authentication Header AH E.2.2 IPSec Modes H.7 VPN Configuration Appendix H Router Setup ExamplesWhat is Quality of Service? H.12 PPTP Remote Access by Windows XP Chapter 1 Introduction 1.1 Overview1.2 Product Highlights BiGuard 30 iBusiness Security Gateway SMB Power Status WAN1 WAN21.3.2 Rear Panel RESET WAN2 WAN1 LAN 1.3.4 Cabling 2.1 Overview 2.2 Bandwidth Management with QoS2.2.1 QoS Technology 2.2.2 QoS Policies for Different Applications VoIP Normal PCs Restricted PC low network latencies to function properly. If bandwidth is being used by other applications such as an FTP server, users using VoIP will experience network lag and/or service interruptions during use. To avoid this scenario, this network has assigned VoIP with a guaranteed bandwidth and higher priority to ensure smooth communications. The FTP server, on the other hand, has been given a maximum bandwidth cap to make sure that regular service to both VoIP and normal Internet applications is uninterrupted policies for different PCs on the network. Policy based traffic shaping lets you better manage your bandwidth, providing reliable Internet and network service to your organization 2.2.6 Management by IP or MAC address 2.2.7 DiffServ DSCP Marking 2.2.8 DSCP Matching 2.3.1 Outbound Fail Over 192.168.2.2 1st ConnectionISP 2nd connection 192.168.2.3 2.4.1 Inbound Fail Over Before Fail Over After Fail Over2.4.2 Inbound Load Balancing Remote Access from Internet ISP ISP 2.5.1 DNS Inbound Fail Over After Fail Over Before Fail Over Heavy load on WAN DNS RequestDNS Reply In the example above, the client is making a DNS request. The request is sent to the DNS server of BiGuard 30 through WAN2 1. WAN2 will route this request to the embedded DNS server of BiGuard 30 2. BiGuard 30 will analyze the bandwidth of both WAN1 and WAN2 and decide which WAN IP to reply to the request 3. After the decision is made, BiGuard 30 will route the DNS reply to the user through WAN2 4. The user will receive the DNS reply with the IP address of WAN1 5. The browser will initiate an HTTP request to the WAN1 IP address 6. The HTTP request will be send to BiGuard 30’s URL Host Map 7. The Host Map will then redirect the HTTP request to the HTTP server 8. The HTTP server will reply 9. The URL Host Map will route the packet through WAN1 to the user 10. Finally, the client will receive an HTTP reply packet 2.6.1 General VPN Setup BiGuard Client Before Fail Over 2.6.2 VPN Planning - Fail Over Before Fail Over BiGuard 3.1 Overview 3.2 Before You Begin 3.3 Connecting Your Router 3.4.1 Overview 3.4.2.1 Configuring 1. Select Start Settings Network Connections 3.4.2 Windows XP 3. Select Internet Protocol TCP/IP and click Properties 5. Click OK to finish the configuration 1. Click Start Programs Accessories Command Prompt 3.4.2.2 Verifying SettingsTo verify your settings using a command prompt 2. In the Command Prompt window, type ipconfig and then press ENTER To verify your settings using the Windows XP GUI 1. Click Start Settings Network ConnectionsAn IP address between 192.168.1.1 and A subnet mask of 3. Click the Support tab If you are using BiGuard 30’s default settings, your PC should 3.4.3.1 Configuring 1. Select Start Settings Control PanelHave an IP address between 192.168.1.1 and Have a subnet mask of Page 4. In the Local Area Connection window, click Properties 5. Select Internet Protocol TCP/IP and click PropertiesPage 7. Click OK to finish the configuration 3.4.3.2 Verifying Settings 2. In the Command Prompt window, type ipconfig and then press ENTER 3.4.4.1 Installing Components 3.4.4 Windows 98 / Me You must have the following installed If you need to install a new Ethernet adapter, follow these steps An Ethernet adapter TCP/IP protocol Client for Microsoft Networksa. Click Add b. Select Adapter, then Add If you need TCP/IP a. Click Add b. Select Protocol, then click Add c. Select Microsoft. Æ TCP/IP, then OK If you need Client for Microsoft Networks a. Click Add 3.4.4.2 Configuring 1. Select Start Settings Control Panel b. Select Client, then click Add3. Restart your PC to apply your changes Page Page 6. Click OK to apply the configuration To check the TCP/IP configuration, use the winipcfg.exe utility 1. Select Start Run 2. Type winipcfg, and then click OK3. From the drop-down box, select your Ethernet adapter A default gateway of Web Interface Username admin Password admin LAN Device IP SettingsIP Address Subnet Mask WAN Port IP address Subnet MaskLAN Port DHCP server function IP addresses for distribution to PCs DHCP Static IP PPPoE PPTP Big Pond 1. Select Start Settings Control Panel 2. Double-click the Network icon 4. Select Internet Protocol TCP/IP and click Properties Page server address automatically radio button 7. Click OK to save your changes BiGuard 30 includes a Web Configuration Interface for easy administration via virtually any browser on your network. To access this interface, open your web browser, enter the IP address of your router, which by default is 192.168.1.254, and click Go. A user name and password window prompt will appear. Enter your user name and password the default user name and password are admin and admin to access the Web Configuration Interface 4.1 Overview 4.2 Status 4.2.1 ARP Table 4.2.2 Routing Table Sessions 4.2.5 IPSec Status 4.2.6 PPTP Status 4.2.7 Traffic Statistics 4.2.8 System Log 4.2.9 IPSec Log 4.3.1 DHCP 4.3.2 Static IP 4.3.3 PPPoE 4.3.4 PPTP 4.3.5 Big Pond 4.4 Configuration Subnet Mask Enter the subnet mask 255.255.255.0 by default RIP RIP v2 Broadcast and RIP v2 Multicast. Check to enable RIPAddress Mapping 4.4.1.1 Ethernet 4.4.1.2 DHCP Server 4.4.1.3 LAN Address Mapping WAN IP Alias Please click Create to create a LAN Address Mapping rule IP Alias 4.4.2.1 ISP Settings 4.4.2.1.1 DHCP 4.4.2.1.2 Static IP 4.4.2.1.3 PPPoE 4.4.2.1.4 PPTP Settings 4.4.2.1.5 Big Pond Settings 4.4.2.2 Bandwidth Settings 4.4.2.3 WAN IP Alias 4.4.3.1 General Settings 4.4.3.2 Outbound Load Balance 1. By session mechanism 2. By IP address hash mechanism Choose one by clicking the corresponding radio button 4.4.3.3 Inbound Load Balance Refresh Interval The interval refreshes are done. Denoted in seconds Admin. Mail Box The administrator’s email account.e.gadmin@abc.comSerial Number It is the version number that keeps in the SOA record Retry Interval The interval retries are done. Denoted in seconds Host URL The URL to be mapped To add a host mapping URL to the list, click CreateDomain Name The domain name of the local host Private IP Address The IP address of the local host 4.4.3.4 Protocol Binding Destination IP Range Interface Choose which WAN port to use WAN1, WAN2Source IP Range All Source IP Click it to specify all source IPs All Destination IP Click it to specify all source IPs 4.4.4.1 Time Zone 4.4.4.2 Remote Access Allow Remote Access By Only the PC Please specify the IP Address that is allowed to access4.4.4.3 Firmware Upgrade 4.4.4.4 Backup / Restore 4.4.4.6 Password 4.4.4.5 Restart Click Reset to reset to the default administration password admin 4.4.4.8 E-mail Alert 4.4.5.1 Packet Filter When the entry is upper, the priority is higher Source IP Select Any, Subnet, IP Range or Single Address Destination IP Select Any, Subnet, IP Range or Single Address4.4.5.2 URL Filter URL Filtering You can choose to Enable or Disable this feature Domains Filtering Click the top checkbox to enable this feature. You can also choose to disable all web traffic except for trusted sites by clicking the bottom checkbox. To edit the list of filtered domains, click Details 4.4.5.3 LAN MAC Filter 4.4.5.4 Block WAN Request 4.4.5.5 Intrusion Detection You can find two items under the VPN section IPSec and PPTP 4.4.6.1.1 IPSec Wizard Connection Name A user-defined name for the connection Back Back to the Previous page Next Go to the next page Back Back to the Previous page Next Go to the next page Next Go to the next page Done Click Done to apply the rule Configuring a New VPN Connection 4.4.6.1.2 IPSec Policy Connection Name A user-defined name for the connection interface if Auto is selected Any Local Address Will enable any local address on the network DPD Setting DPD, Dead Peer Detection Click Create to create a new PPTP VPN connection account 4.4.6.2 PPTPPeer Encryption Mode Only Stateless or Allow Stateless and Stateful 4.4.7 QoS WAN1 Outbound Creating a New QoS Rule Bandwidth Type For IP Address 4.4.8 Virtual Server For MAC Address 4.4.8.1 DMZ 4.4.8.2 Port Forwarding Table 4.4.9 Advanced 4.4.9.1 Static Route 4.4.9.2 Dynamic DNS Wildcard Select this check box to enable the DYNDNS Wildcard 4.4.9.3 Device Management Web Server SettingsSNMP Access Control Device Name SNMP V1 and SNMP4.4.9.4 IGMP 4.4.9.5 VLAN Bridge 4.5 Save Configuration To Flash 4.6 Logout 5.1.1 Router Won’t Turn On 5.1.2 LEDs Never Turn Off5.1.3 LAN or Internet Port Not On 5.1.4 Forgot My Password 5.2.1 Can’t Access BiGuard 30 from the LAN Check the corresponding LAN LEDs on your PC’s Ethernet device are on 4. Click OK under Internet Options to close the dialogue If you only want to allow pop-up windows with your BiGuard Disabling All Pop-upsEnabling Pop-up Blockers with Exceptions 5.2.3.1 Pop-up Windows 4. Ensure that Scripting of Java applets is set to Enabled 5.4 ISP Connection 4. Click OK to close the dialogue If an IP address cannot be obtained 5.5 Problems with Date and Time If an IP address can be obtained, but your PC cannot load any web pages from the Internet Appendix A Product Specifications Availability and ResilienceVirtual Private Network Network Protocols and Features Content FilteringQuality of Service Control Firewall Physical Interface Physical SpecificationsPower Requirement Operating Environment Appendix B Customer Support Contact Billion This device may not cause harmful interference D.1.1.1 Net mask D.1.1.2 Subnet Addressing 10.0.0.0 172.16.0.0 192.168.0.0 from these ranges Routers can vary in performance and scale, the types of physical WAN connection they support, and the number of routing protocols supported. BiGuard 30 offers a convenient and powerful way for small-to-medium businesses to connect their networks D.3.1.2 Denial of Service DoS Attack D.3.1.1 Stateful Packet Inspection With a LAN connected to the Internet through a router, there is a chance for hackers to access or disrupt your network. A simple NAT router provides a basic level of protection by shielding your network from the outside Internet. Still, there are ways for more dedicated hackers to either obtain information about your network or disrupt your network’s Internet access. Your BiGuard 30 provides an extra level of protection from such attacks with its built-in firewall VPNs are traditionally used three ways There are three major functions of IPSec ESP divides its fields into three components… SA is identified by 3 parameters AH/E TC DatE.2.3 Tunnel Mode AH ESP Authentication Quick Mode With PFS Main ModeAggressive Mode Quick Mode Without PFS encryption algorithm, hash algorithm, and authentication method F.1 IPSec Log Event CategoriesF.2 IPSec Log Event Table IKE Negotiate Packet Messages Sending the first response message of aggressive mode. Done to Sending the third message of main mode. Done for authenticationReceived the third message of main mode. Done for authentication Received the first response message of aggressive mode. Done to Rejected IKE Messages IKE Negotiated Status Messages Received Delete SA payload Deleting ISAKMP State integer Main/Aggressive mode peer ID is identifier stringISAKMP SA Established IPsec SA Established G.2 What is Quality of Service? G.1 OverviewG.3 How Does QoS Work? G.4 Who Needs QoS? G.4.1 Home Users Application Data Ratio %Priority H.1 Outbound Fail Over Page H.2 Outbound Load Balancing Step 2 Configure your WAN2 ISP settings and click Apply Step 6 Click Save Config to save all changes to flash memory H.3 Inbound Fail Over General Settings. Select the Fail Over radio button Step 2 Configure Fail Over options if necessary Step 4 From the same menu, set the WAN2 DDNS settings Step 5 Click Save Config to save all changes to flash memory 2 connection H.4 DNS Inbound Fail Over1st connection 2 nd connection Enable radio button and configure DNS Server 1 by clicking Edit Step 3 Input DNS Server 1 settings and click Apply DNS Reply H.5 DNS Inbound Load BalancingDNS Request 200.200.200.1 Step 3 Go to Configuration Dual WAN Inbound Load Balance Host URL Balance radio button Mapping and configure your FTP mapping Step 4 Next configure your HTTP mapping H.6 Dynamic DNS Inbound Load Balancing inbound and outbound bandwidth Step 2 Go to Configuration Dual WAN General Settings and enable Load Balance mode. You may then decide whether to enable Service Detection or not WAN1 Page H.7.1 LAN to LAN Local Branch OfficeHead Office Remote H.7.2 Host to LAN Single clientHead Office H.8 IP Sec Fail Over Gateway to Gateway ProposalPage Page Branch B H.9 VPN ConcentratorBranch A Headquarter and configure the and configure the H.10 Protocol Binding Balancing radio button Step 2 Go to Configuration Dual WAN Protocol Binding and configure settings for WAN1 Internet H.11 Intrusion DetectionInternet Hacker Apply Step2 Click Create to create a PPTP AccountStep3 Click Apply, you can see the account is successfully created Step4 Click Save Config to save all changes to flash memory Step5 In Windows XP, go Start Settings Network Connections Step6 In Network Tasks, Click Create a new connection, and press Next Step7 Select Connect to the network at my workplace and press Next Step8 Select Virtual Private Network connection and press Next Step9 Input the user-defined name for this connection and press Next Step10 Input PPTP Server Address and press Next Step11 Please press Finish Step12 Double click the connection, and input Username and Password that defined in BiGuard PPTP Account Settings 200.200.200.1 InternetBranch Office BiGuard &PPTP Server Step4 Click Save Config to save all changes to flash memory Step6 Click Apply, and Save CONFIG