BiGuard
Version Release 7.01 FW1.06p
iBusiness Security Gateway SMB User’s Manual
BiGuard 30 User’s Manual
Updated March 28 Copyright Information
Disclaimer
Trademarks
Safety Warnings
1.3 Package Contents
Table of Contents Chapter 1 Introduction
Chapter 2 Router Applications
1.1 Overview 1.2 Product Highlights
3.1 Overview 3.2 Before You Begin 3.3 Connecting Your Router
Chapter 4 Router Configuration
3.4 Configuring PCs for TCP/IP Networking
3.5 Factory Default Settings
4.3 Quick Start
4.4 Configuration
4.4.2.1 ISP Settings
4.4.2.2 Bandwidth Settings 4.4.2.3 WAN IP Alias
4.5 Save Configuration To Flash 4.6 Logout
Chapter 5 Troubleshooting
5.1 Basic Functionality
5.2 LAN Interface
5.4 ISP Connection 5.5 Problems with Date and Time
Appendix A Product Specifications Appendix B Customer Support
5.6 Restoring Factory Defaults
E.1 What is a VPN?
E.2.1.1 Authentication Header AH
E.2 What is IPSec?
E.2.1 IPSec Security Components
E.2.2 IPSec Modes
What is Quality of Service?
Appendix H Router Setup Examples
H.7 VPN Configuration
H.12 PPTP Remote Access by Windows XP
1.1 Overview
Chapter 1 Introduction
1.2 Product Highlights
BiGuard 30 iBusiness Security Gateway SMB
1.3 Package Contents
WAN1 WAN2
Power Status
1.3.2 Rear Panel
RESET WAN2 WAN1 LAN
1.3.4 Cabling
2.2 Bandwidth Management with QoS
2.1 Overview
Chapter 2 Router Applications
2.2.1 QoS Technology
VoIP Normal PCs Restricted PC
2.2.2 QoS Policies for Different Applications
low network latencies to function properly. If bandwidth is being used by other applications such as an FTP server, users using VoIP will experience network lag and/or service interruptions during use. To avoid this scenario, this network has assigned VoIP with a guaranteed bandwidth and higher priority to ensure smooth communications. The FTP server, on the other hand, has been given a maximum bandwidth cap to make sure that regular service to both VoIP and normal Internet applications is uninterrupted
policies for different PCs on the network. Policy based traffic shaping lets you better manage your bandwidth, providing reliable Internet and network service to your organization
2.2.7 DiffServ DSCP Marking
2.2.6 Management by IP or MAC address
2.3 Outbound Traffic
2.2.8 DSCP Matching
2.3.1 Outbound Fail Over
ISP 2nd connection
1st Connection
192.168.2.2
192.168.2.3
2.4.1 Inbound Fail Over
2.4 Inbound Traffic
After Fail Over
Before Fail Over
2.4.2 Inbound Load Balancing
2.5 DNS Inbound
Remote Access from Internet
HTTP
2.5.1 DNS Inbound Fail Over
ISP ISP
Before Fail Over
After Fail Over
Heavy load on WAN
Heavy load on WAN
DNS Request
DNS Reply
In the example above, the client is making a DNS request. The request is sent to the DNS server of BiGuard 30 through WAN2 1. WAN2 will route this request to the embedded DNS server of BiGuard 30 2. BiGuard 30 will analyze the bandwidth of both WAN1 and WAN2 and decide which WAN IP to reply to the request 3. After the decision is made, BiGuard 30 will route the DNS reply to the user through WAN2 4. The user will receive the DNS reply with the IP address of WAN1 5. The browser will initiate an HTTP request to the WAN1 IP address 6. The HTTP request will be send to BiGuard 30’s URL Host Map 7. The Host Map will then redirect the HTTP request to the HTTP server 8. The HTTP server will reply 9. The URL Host Map will route the packet through WAN1 to the user 10. Finally, the client will receive an HTTP reply packet
2.6 Virtual Private Networking
BiGuard Client
2.6.1 General VPN Setup
After Fail Over
Before Fail Over
2.6.2 VPN Planning - Fail Over
BiGuard
Before Fail Over
3.2 Before You Begin
3.1 Overview
Chapter 3 Getting Started
3.3 Connecting Your Router
3.4.1 Overview
3.4 Configuring PCs for TCP/IP Networking
3.4.2 Windows XP
3.4.2.1 Configuring 1. Select Start Settings Network Connections
3. Select Internet Protocol TCP/IP and click Properties
5. Click OK to finish the configuration
To verify your settings using a command prompt
3.4.2.2 Verifying Settings
1. Click Start Programs Accessories Command Prompt
2. In the Command Prompt window, type ipconfig and then press ENTER
1. Click Start Settings Network Connections
To verify your settings using the Windows XP GUI
An IP address between 192.168.1.1 and A subnet mask of
3. Click the Support tab
3.4.3.1 Configuring 1. Select Start Settings Control Panel
If you are using BiGuard 30’s default settings, your PC should
Have an IP address between 192.168.1.1 and Have a subnet mask of
Page
5. Select Internet Protocol TCP/IP and click Properties
4. In the Local Area Connection window, click Properties
Page
3.4.3.2 Verifying Settings
7. Click OK to finish the configuration
1. Click Start Programs Accessories Command Prompt
If you are using BiGuard 30’s default settings, your PC should have
2. In the Command Prompt window, type ipconfig and then press ENTER
An IP address between 192.168.1.1 and A subnet mask of
3.4.4 Windows 98 / Me
3.4.4.1 Installing Components
You must have the following installed
An Ethernet adapter TCP/IP protocol Client for Microsoft Networks
If you need to install a new Ethernet adapter, follow these steps
a. Click Add b. Select Adapter, then Add
If you need TCP/IP a. Click Add b. Select Protocol, then click Add
If you need Client for Microsoft Networks a. Click Add
c. Select Microsoft. Æ TCP/IP, then OK
b. Select Client, then click Add
3.4.4.2 Configuring 1. Select Start Settings Control Panel
3. Restart your PC to apply your changes
Page
Page
6. Click OK to apply the configuration
To check the TCP/IP configuration, use the winipcfg.exe utility
3.4.4.3 Verifying Settings
1. Select Start Run 2. Type winipcfg, and then click OK
3. From the drop-down box, select your Ethernet adapter
A default gateway of
3.5 Factory Default Settings
Web Interface Username admin Password admin LAN Device IP Settings
An IP address between 192.168.1.1 and A subnet mask of
3.6 Information From Your ISP
IP address Subnet Mask
LAN Port
WAN Port
DHCP Static IP PPPoE PPTP Big Pond
3.6.2.1 Windows
1. Select Start Settings Control Panel
2. Double-click the Network icon
4. Select Internet Protocol TCP/IP and click Properties
Page
7. Click OK to save your changes
server address automatically radio button
BiGuard 30 includes a Web Configuration Interface for easy administration via virtually any browser on your network. To access this interface, open your web browser, enter the IP address of your router, which by default is 192.168.1.254, and click Go. A user name and password window prompt will appear. Enter your user name and password the default user name and password are admin and admin to access the Web Configuration Interface
3.7 Web Configuration Interface
Chapter 4 Router Configuration
4.1 Overview
4.2.1 ARP Table
4.2 Status
4.2.2 Routing Table
Sessions
4.2.5 IPSec Status
4.2.7 Traffic Statistics
4.2.6 PPTP Status
4.2.9 IPSec Log
4.2.8 System Log
4.3.1 DHCP
4.3 Quick Start
4.3.3 PPPoE
4.3.2 Static IP
4.3.5 Big Pond
4.3.4 PPTP
4.4 Configuration
RIP RIP v2 Broadcast and RIP v2 Multicast. Check to enable RIP
Subnet Mask Enter the subnet mask 255.255.255.0 by default
Address Mapping 4.4.1.1 Ethernet
4.4.1.2 DHCP Server
WAN IP Alias
4.4.1.3 LAN Address Mapping
Please click Create to create a LAN Address Mapping rule
IP Alias 4.4.2.1 ISP Settings
4.4.2.1.1 DHCP
4.4.2.1.2 Static IP
4.4.2.1.3 PPPoE
4.4.2.1.4 PPTP Settings
4.4.2.1.5 Big Pond Settings
4.4.2.2 Bandwidth Settings
4.4.2.3 WAN IP Alias
4.4.3 Dual WAN
4.4.3.1 General Settings
4.4.3.2 Outbound Load Balance
Choose one by clicking the corresponding radio button
1. By session mechanism 2. By IP address hash mechanism
4.4.3.3 Inbound Load Balance
Serial Number It is the version number that keeps in the SOA record
Admin. Mail Box The administrator’s email account.e.gadmin@abc.com
Refresh Interval The interval refreshes are done. Denoted in seconds
Retry Interval The interval retries are done. Denoted in seconds
Domain Name The domain name of the local host
To add a host mapping URL to the list, click Create
Host URL The URL to be mapped
Private IP Address The IP address of the local host
4.4.3.4 Protocol Binding
Source IP Range All Source IP Click it to specify all source IPs
Interface Choose which WAN port to use WAN1, WAN2
Destination IP Range
All Destination IP Click it to specify all source IPs
4.4.4.1 Time Zone
4.4.4.2 Remote Access
Only the PC Please specify the IP Address that is allowed to access
Allow Remote Access By
4.4.4.3 Firmware Upgrade
4.4.4.4 Backup / Restore
4.4.4.5 Restart
4.4.4.6 Password
4.4.4.7 System Log Server
Click Reset to reset to the default administration password admin
4.4.4.8 E-mail Alert
4.4.5.1 Packet Filter
When the entry is upper, the priority is higher
Destination IP Select Any, Subnet, IP Range or Single Address
Source IP Select Any, Subnet, IP Range or Single Address
4.4.5.2 URL Filter
URL Filtering You can choose to Enable or Disable this feature
Domains Filtering Click the top checkbox to enable this feature. You can also choose to disable all web traffic except for trusted sites by clicking the bottom checkbox. To edit the list of filtered domains, click Details
4.4.5.3 LAN MAC Filter
4.4.5.4 Block WAN Request
4.4.5.5 Intrusion Detection
4.4.6.1 IPSec
You can find two items under the VPN section IPSec and PPTP
4.4.6.1.1 IPSec Wizard
Connection Name A user-defined name for the connection
Back Back to the Previous page Next Go to the next page
Back Back to the Previous page Next Go to the next page
Next Go to the next page
Done Click Done to apply the rule
Back Back to the Previous page Next Go to the next page
4.4.6.1.2 IPSec Policy
Configuring a New VPN Connection
Connection Name A user-defined name for the connection
interface if Auto is selected
Any Local Address Will enable any local address on the network
DPD Setting DPD, Dead Peer Detection
Click Create to create a new PPTP VPN connection account
Peer Encryption Mode Only Stateless or Allow Stateless and Stateful
4.4.6.2 PPTP
4.4.7 QoS
WAN1 Outbound
Creating a New QoS Rule
For IP Address
Bandwidth Type
For MAC Address
4.4.8 Virtual Server
4.4.8.1 DMZ
4.4.8.2 Port Forwarding Table
4.4.9 Advanced
4.4.9.1 Static Route
4.4.9.2 Dynamic DNS
Wildcard Select this check box to enable the DYNDNS Wildcard
SNMP Access Control
Web Server Settings
4.4.9.3 Device Management
Device Name
SNMP
SNMP V1 and
4.4.9.4 IGMP
4.4.9.5 VLAN Bridge
4.6 Logout
4.5 Save Configuration To Flash
5.1 Basic Functionality
Chapter 5 Troubleshooting
5.1.1 Router Won’t Turn On
5.1.2 LEDs Never Turn Off
5.2.1 Can’t Access BiGuard 30 from the LAN
5.1.4 Forgot My Password
5.2 LAN Interface
5.2.2 Can’t Ping Any PC on the LAN
Check the corresponding LAN LEDs on your PC’s Ethernet device are on
4. Click OK under Internet Options to close the dialogue
Enabling Pop-up Blockers with Exceptions
Disabling All Pop-ups
If you only want to allow pop-up windows with your BiGuard
5.2.3.1 Pop-up Windows
5.2.3.3 Java Permissions
4. Ensure that Scripting of Java applets is set to Enabled
5.3 WAN Interface
5.4 ISP Connection
4. Click OK to close the dialogue
If an IP address cannot be obtained
5.6 Restoring Factory Defaults
5.5 Problems with Date and Time
If an IP address can be obtained, but your PC cannot load any web pages from the Internet
Availability and Resilience
Appendix A Product Specifications
Virtual Private Network
Quality of Service Control
Content Filtering
Network Protocols and Features
Firewall
Power Requirement
Physical Specifications
Physical Interface
Operating Environment
Contact Billion
Appendix B Customer Support
This device may not cause harmful interference
Appendix C FCC Interference Statement
D.1 Network Basics
Appendix D Network, Routing, and Firewall Basics
D.1.1.1 Net mask
D.1.1.3 Private IP Addresses
D.1.1.2 Subnet Addressing
10.0.0.0 172.16.0.0 192.168.0.0
from these ranges
D.2 Router Basics
Routers can vary in performance and scale, the types of physical WAN connection they support, and the number of routing protocols supported. BiGuard 30 offers a convenient and powerful way for small-to-medium businesses to connect their networks
D.3 Firewall Basics
D.3.1.2 Denial of Service DoS Attack
D.3.1.1 Stateful Packet Inspection
With a LAN connected to the Internet through a router, there is a chance for hackers to access or disrupt your network. A simple NAT router provides a basic level of protection by shielding your network from the outside Internet. Still, there are ways for more dedicated hackers to either obtain information about your network or disrupt your network’s Internet access. Your BiGuard 30 provides an extra level of protection from such attacks with its built-in firewall
E.2 What is IPSec?
E.1 What is a VPN?
Appendix E Virtual Private Networking
VPNs are traditionally used three ways
There are three major functions of IPSec
E.2.1.1 Authentication Header AH
ESP divides its fields into three components…
E.2.1.2 Encapsulating Security Payload ESP
SA is identified by 3 parameters
E.2.1.3 Security Associations SA
AH/E
E.2.3 Tunnel Mode AH
TC Dat
AH/E
ESP Authentication
Aggressive Mode
Main Mode
Quick Mode With PFS
Quick Mode Without PFS
F.2 IPSec Log Event Table
F.1 IPSec Log Event Categories
encryption algorithm, hash algorithm, and authentication method
encryption algorithm, hash algorithm, and authentication method
Received the third message of main mode. Done for authentication
Sending the third message of main mode. Done for authentication
Send Aggressive mode first
Received Aggressive mode first
IKE Negotiated Status Messages
Rejected IKE Messages
Received Delete SA payload Deleting ISAKMP State integer
Main/Aggressive mode peer ID is identifier string
ISAKMP SA Established IPsec SA Established
G.1 Overview
G.2 What is Quality of Service?
G.3 How Does QoS Work?
Appendix G Bandwidth Management with QoS
G.4.1 Home Users
G.4 Who Needs QoS?
Data Ratio %
Application
Priority
Application
Appendix H Router Setup Examples
H.1 Outbound Fail Over
Page
H.2 Outbound Load Balancing
Step 2 Configure your WAN2 ISP settings and click Apply
Step 6 Click Save Config to save all changes to flash memory
General Settings. Select the Fail Over radio button
H.3 Inbound Fail Over
Step 2 Configure Fail Over options if necessary
Step 5 Click Save Config to save all changes to flash memory
Step 4 From the same menu, set the WAN2 DDNS settings
Before Fail Over
H.4 DNS Inbound Fail Over
After Fail Over
1st connection
Step 3 Input DNS Server 1 settings and click Apply
Enable radio button and configure DNS Server 1 by clicking Edit
Heavy load on WAN
H.5 DNS Inbound Load Balancing
Heavy load on WAN
DNS Request
Balance radio button
Step 3 Go to Configuration Dual WAN Inbound Load Balance Host URL
Step 4 Next configure your HTTP mapping
Mapping and configure your FTP mapping
Step 5 Click Save Config to save all changes to flash memory
Remote Access from Internet
H.6 Dynamic DNS Inbound Load Balancing
inbound and outbound bandwidth
HTTP
Step 2 Go to Configuration Dual WAN General Settings and enable Load Balance mode. You may then decide whether to enable Service Detection or not
WAN1
Page
H.7.1 LAN to LAN
H.7 VPN Configuration
Head Office
Branch Office
Local
Remote
Single client
H.7.2 Host to LAN
Head Office
Before Fail Over
H.8 IP Sec Fail Over Gateway to Gateway
After Fail Over
Proposal
Page
Page
BiGuard
H.9 VPN Concentrator
Branch A
BiGuard
and configure the and configure the
Step 5 Click Save Config to save all changes to flash memory
H.10 Protocol Binding
Balancing radio button
Step 2 Go to Configuration Dual WAN Protocol Binding and configure settings for WAN1
H.12 PPTP Remote Access by Windows XP
H.11 Intrusion Detection
Internet
Internet
Step2 Click Create to create a PPTP Account
Apply
Step3 Click Apply, you can see the account is successfully created
Step5 In Windows XP, go Start Settings Network Connections
Step4 Click Save Config to save all changes to flash memory
Step7 Select Connect to the network at my workplace and press Next
Step6 In Network Tasks, Click Create a new connection, and press Next
Step9 Input the user-defined name for this connection and press Next
Step8 Select Virtual Private Network connection and press Next
Step11 Please press Finish
Step10 Input PPTP Server Address and press Next
Step12 Double click the connection, and input Username and Password that defined in BiGuard PPTP Account Settings
Internet
H.13 PPTP Remote Access by BiGuard
Internet
Branch Office
Step2 Click Create to create a PPTP Account
Step4 Click Save Config to save all changes to flash memory
Step3 Click Apply, you can see the account is successfully created
Step6 Click Apply, and Save CONFIG
