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Billion Electric Company 7100SV APPENDIX Product Support and Contact Information, Contact Billion

Models: 7100SV

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APPENDIX

Product Support and Contact Information

Most problems can be solved by referring to the Troubleshooting section in the User’s Manual. If you cannot resolve the problem with the Troubleshooting chapter, please contact the dealer where you purchased this product.

Contact Billion

AUSTRALIA

http://www.billion.com.au/

Hotline: 1300 139 159, 7 days a week.

WORLDWIDE

http://www.billion.com/

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Billion Electric Company 7100SV APPENDIX Product Support and Contact Information, Contact Billion, Australia, Worldwide

Contents

BIPAC 7100SV VoIP ADSL Modem/RouterUser Manual with Single Ethernet PortPage CONFIGURATION Table of ContentsUSING BILLION VOIP ADSL MODEM/ROUTER ChapterChapter TROUBLESHOOTINGAPPENDIX PRODUCT SUPPORT AND CONTACT INFORMATIONChapter Introduction 1.1 An Overview of BIPAC 7100SV1.2 Package Contents 1.3 BIPAC 7100SV FeaturesBillion BIPAC 7100SV VoIP ADSL Router Chapter 1 Introduction 1.4 BIPAC 7100SV Application Billion BIPAC 7100SV VoIP ADSL Router2.2 The Front LEDs Chapter Using Billion VoIP ADSL Modem/Router2.1 Cautions for Using Billion VoIP ADSL Modem/Router Lit green when power adapter is connectedPower Switch 2.3 The Rear Ports2.4 Cabling Power JackConfiguring PC in Windows XP Chapter Configuration3.1 Before Configuration Connections 2. Double-click Local Area ConnectionBillion BIPAC 7100SV VoIP ADSL Router 3. In the Local Area Connection Status window, click Properties4. Select Internet Protocol TCP/IP and click Properties Configuring PC in Windows Chapter 3 Configuration2. Double-click Local Area Connection Billion BIPAC 7100SV VoIP ADSL Router 3. In the Local Area Connection Status window, click Properties4. Select Internet Protocol TCP/IP and click Properties Configuring PC in Windows 95/98/ME Chapter 3 Configuration3. Click Properties 5. Then select the DNS Configuration Billion BIPAC 7100SV VoIP ADSL RouterConfiguring PC in Windows NT4.0 Chapter 3 Configuration2. Select TCP/IP Protocol and click Properties Password 3.2 Factory Default SettingsWeb Configuration Administrator Level3.2.2 LAN and WAN Port Addresses 3.2.1 Password3.3 Information from ISP Chapter 3 Configuration3.4 Configuring with Web Browser Billion BIPAC 7100SV VoIP ADSL Router3.4.1 Status Chapter 3 ConfigurationQuick Start 3.4.1.1 Status - ADSL Status Billion BIPAC 7100SV VoIP ADSL Router3.4.1.1.1 ADSL Status - WAN Status 3.4.1.1.2 ADSL Status - ATM Status Chapter 3 Configuration3.4.1.2 Status - LAN Status Billion BIPAC 7100SV VoIP ADSL RouterDisplays the status of your Local Area Network LAN connection 3.4.1.3 Status- PPP Status 3.4.1.2.1 LAN Status - TCP StatusChapter 3 Configuration Billion BIPAC 7100SV VoIP ADSL Router 3.4.1.4 Status- Learned MAC Table3.4.1.5 Routing Table Display the current routing paths of BIPAC 7100SV3.4.1.6 System Log Chapter 3 Configuration3.4.2.1 ADSL Quick Start 3.4.2 Quick Start3.4.1.7 Security Logs Billion BIPAC 7100SV VoIP ADSL Router3.4.2.2 VoIP Quick Start Chapter 3 ConfigurationBillion BIPAC 7100SV VoIP ADSL Router 3.4.3 Configuration3.4.3.1 WAN Select AdapterIGMP You can Enable or Disable this function Chapter 3 ConfigurationVirtual Circuit Enable/Disable the settings of this VC Virtual CircuitBillion BIPAC 7100SV VoIP ADSL Router Service Category Select UBR or CBR DHCP ClientStatic IP Settings MAC SpoofingDevice IP Address 3.4.3.2 LANChapter 3 Configuration DHCP Server3.4.3.3 VoIP Billion BIPAC 7100SV VoIP ADSL Router3.4.3.3.1 Configuration Chapter 3 ConfigurationAuthorizationUserID Same as UserID 3.4.3.3.2 Service Provider Billion BIPAC 7100SV VoIP ADSL Router3.4.3.3.3 Phone Book Chapter 3 Configuration3.4.3.3.4 Dial Plan 3.4.3.3.5 Call Feature Billion BIPAC 7100SV VoIP ADSL RouterCallReturn Enable/Disable the call return feature Chapter 3 ConfigurationCallWaiting Enable/Disable the call waiting feature CallForwarding3.4.3.3.6 PTM 3.4.3.3.6 Ring Tone Billion BIPAC 7100SV VoIP ADSL RouterChapter 3 Configuration Ring Tone Action a drop-down selection Display, Add, Edit, Delete3.4.3.3.7 Timer Billion BIPAC 7100SV VoIP ADSL Router3.4.3.4.1 Password 3.4.3.4 SystemChapter 3 Configuration 3.4.3.4.2 Time Zone Billion BIPAC 7100SV VoIP ADSL Router3.4.3.4.3 Upgrade Chapter 3 Configuration3.4.3.4.4 Factory Setting 3.4.3.4.5 RestartBillion BIPAC 7100SV VoIP ADSL Router 3.4.3.5 Firewall 3.4.3.5.1 Packet FilteringChapter 3 Configuration Billion BIPAC 7100SV VoIP ADSL Router Outgoing3.4.3.5.2 Bridge Filtering Chapter 3 ConfigurationIP Spoofing Ping of Death Length 3.4.3.5.3 Intrusion DetectionBillion BIPAC 7100SV VoIP ADSL Router Land Attack Same source / destination IP address IP with zero length3.4.3.5.4 Block WAN Request Chapter 3 Configuration3.4.3.6 Virtual Server Billion BIPAC 7100SV VoIP ADSL Router3.4.3.7 Advanced 3.4.3.7.1 ADSLChapter 3 Configuration 3.4.3.7.2 DNS Billion BIPAC 7100SV VoIP ADSL Router3.4.3.7.3 Dynamic DNS Chapter 3 Configuration3.4.3.7.4 NAT Billion BIPAC 7100SV VoIP ADSL RouterChapter 3 Configuration seconds The default value is 30 seconds 3.4.3.7.5 RIPRIP Default is Disabled Border Gateway Default is Enabled Expire Timeout3.4.3.7.6 Static Route Chapter 3 ConfigurationFTP server Default at Enabled TFTP server Default at Disabled 3.4.3.7.7 MISC ConfigurationHTTP server access Default at Restricted HTTP server port Default at DHCP Relay Default at DHCP Server DHCP Target IP Default isPPP Half Bridge Default at Disabled 3.4.3.7.8 Diagnostic TestChapter 3 Configuration Testing Ethernet LAN connectionTest ATM OAM Segment Loop Back Billion BIPAC 7100SV VoIP ADSL RouterChecking Circuit 0 for Network Connection This test returns FAIL if the DSL synchronization test failedChapter 3 Configuration If this test returns FAIL, run this test again a few minutes after this test is completed. If this test returns FAIL consistently and your DSL modem seems not working, check to make sure your statically assigned IP address is configured correctly or DHCP client is turned on with the current VC3.4.4 Save Config Problem Chapter TroubleshootingProblems Starting Up the ADSL Router Problems with the WAN InterfaceAUSTRALIA APPENDIX Product Support and Contact InformationContact Billion WORLDWIDE