Manuals / Billion Electric Company / Computer Equipment / Network Router

Billion Electric Company 7402NX user manual APPENDIX A Product Support and Contact Information

Models: 7402NX

1 128

Download 128 pages 9.1 Kb

Page 128

Image 128

Billion BiPAC 7402NX(L) 802.11n 3G/ADSL2+ (VPN) Firewall Router

APPENDIX A: Product Support and Contact Information

Most problems can be solved by referring to the Troubleshooting section in the User’s Manual. If you cannot resolve the problem with the Troubleshooting chapter, please contact the dealer where you purchased this product.

Contact Billion

WORLDWIDE

http://www.billion.com/

Mac OS is a registered Trademark of Apple Computer, Inc.

Windows 98, Windows NT, Windows 2000, Windows Me and Windows XP are registered Trademarks of Microsoft Corporation.

127

Appendix A: Product Support and Contact Information

Page 128

Image 128

Billion Electric Company 7402NX user manual APPENDIX A Product Support and Contact Information, Contact Billion WORLDWIDE

Contents

BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterUser’s Manual Last Revision DateCHAPTER 2 INSTALLING THE ROUTER CHAPTER 3 BASIC INSTALLATIONCHAPTER 4 CONFIGURATION CHAPTER 1 INTRODUCTIONCHAPTER 5 TROUBLESHOOTING APPENDIX A PRODUCT SUPPORT AND CONTACT INFORMATIONQoS - Quality of Service Virtual Server known as Port ForwardingFeatures Chapter 1 IntroductionIntroduction to your Router Express Internet AccessQuality of Service QoS Dynamic Host Configuration Protocol DHCP Client and ServerBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Network Address Translation NATFirmware Upgradeable Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterStatic and RIP1/2 Routing Simple Network Management Protocol SNMPChapter 2 Installing the Router Important note for using this routerPackage Contents AC-DC power adapter 15V DC, 1.6A PS2-RS 232 console cableThe Front LEDs Meaning1 Power LAN Port 3 USB 4 Wireless 5 DSL 6 InternetThe Rear Ports 5 Console 6 WPS7 RESET Power Power SwitchCabling Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Chapter 3 Basic InstallationChapter 3 Basic Installation Connecting Your Router 2. Power on the device3. Make sure the Power is lit steadily and that the LAN LED is lit Chapter 3 Basic InstallationConfiguring PCs in Windows in Window XP Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router2. Double-click Local Area Connection. See Figure 4. Select Internet Protocol TCP/IP and click Properties. See FigureConfiguring PCs in Windows Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router2. Double-click Local Area “LAN” Connection. See Figure 4. Select Internet Protocol TCP/IP and click Properties See FigureConfiguring PC in Windows 95/98/ME 5. Then select the DNS Configuration tab. See FigureBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router 3. Click PropertiesConfiguring PC in Windows NT4.0 Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router2. Select TCP/IP Protocol and click Properties. See Figure Figure 3.12 TCP / IPFactory Default Settings Web Interface Username and PasswordDevice LAN IP settings ISP setting in WAN siteInformation from your ISP Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterPPPoERFC2516 PPPoARFC2684 MPoARFC1483/RF C2684 IPoARFC1577 Pure BridgeCongratulations! You are now successfully logon to the Router Configuring with your Web BrowserBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Chapter 4 Configuration Quick Start ConfigurationBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Status3G Status StatusADSL Status ARP Table DHCP TableRouting Table Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterLeased Table Routing TableNAT Sessions UPnP PortmapPPTP Status Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router IPSec StatusL2TP Status Error Log Email StatusEvent Log Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router DiagnosticQuick Start 4. The list below has different mode applied for your choice. Choose 0/33/PPPoERecommended and click Apply Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterEnable Configuration LAN - Local Area NetworkBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Bridge InterfacePrimary IP Address Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterEthernet Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router IP Alias→ Active PC in LAN Ethernet Client Filter Default setting is set DisableBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Ethernet Client FilterWireless Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterAP MAC Address It is a unique hardware address of the Access Point Wireless Distribution System WDSBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router ParametersWPA-PSK / WPA2-PSK Wireless Security Wireless Router onlyBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Wireless Client / MAC Address Filter Wireless Client Filter Default setting is set to DisableAssociated Wireless Clients Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterPort Setting Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router DHCP ServerDetect Rule Rule 1. ADSL Down Rule 2. Ping Fail WAN Connection-ADSL ModeWAN - Wide Area Network WAN Connection-3G Mode PPPoE Connection PPPoA Connection Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router ConnectionMPoA Connection IPoA Routed Connection Pure Bridge Protocol The ATM protocol will be used in the deviceBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router All Ip PppoeADSL Mode Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterTime Zone SystemBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Remote AccessFirmware Upgrade Backup / Restore Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Restart RouterBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router User ManagementFirewall and Access Control Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterGeneral Settings Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Routeradd their own filter rules for further access to the Internet Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Packet FilterTable 1 Predefined Port Filter Example Predefined Port Filters RulesBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Port NumberGo to “Type” drop-down menu, select “Use Protocol Number” Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterPacket Filter - Add TCP/UDP Filter Packet Filter - Add Raw IP FilterBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router case for the low security level, shown below Configuring Packet FilterBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router ExampleType TCP Please refer to Table1 Predefined Port Filter Source Port 0-65535 I allow all ports to connect with the applicationBlock Duration Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterIntrusion Detection Default value is 86400 seconds Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterTable 2 Hacker attack types recognized by the IDS Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterIntrusion Name Ascend Kill WinNuke Smurf Land attack Echo/CharGen Scan Echo ScanAlways On Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterURL Filter Domains Filtering This function checks the whole URL not the IP address, in URLs accessed against your list of domains to block or allow. If it is matched, the URL request will be sent Trusted or dropped Forbidden. For this function to be activated, both check-boxes must be checked. Here is the checking procedure Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterInstant Message Blocking The default is set to Disabled Peer to Peer Blocking The default is set to DisabledBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router IM / P2P BlockingChapter 4 Configuration Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterFirewall Log Log information can be seen in the Status - Event Log after enablingPPTP Connection - Remote Access VPN - Virtual Private Networks BiPAC 7402NX onlyConnection Type Remote Access or LAN to LAN Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Click Edit/Delete button to save your changesDial-out Example Configuring a Remote Access PPTP VPN Dial-out ConnectionChapter 4 Configuration Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterConfiguring the PPTP VPN in the Office Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterFunction DescriptionBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router PPTP Connection - LAN to LANConnection Type Remote Access or LAN to LAN Example Configuring a PPTP LAN-to-LAN VPN Connection Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterFunction DescriptionConfiguring PPTP VPN in the Head Office Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterConfiguring PPTP VPN in the Branch Office FunctionDescription Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router IPSec IP Security ProtocolLocal ID IPSec VPN ConnectionBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Remote IDBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router PING for Keep AlivePing to the IP Interval secTable 3 Network Configuration and Security Plan Example Configuring a IPSec LAN-to-LAN VPN ConnectionTunnel mode ESPMD5 with AES Tunnel mode ESPMD5 with AESConfiguring IPSec VPN in the Head Office FunctionDescription Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterConfiguring IPSec VPN in the Branch Office FunctionDescription Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Example Configuring a IPSec Host-to-LAN VPN ConnectionChapter 4 Configuration Configuring IPSec VPN in the Office FunctionDescription Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterL2TP Connection - Remote Access Connection Type Remote Access or LAN to LANBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router L2TP Layer Two Tunneling ProtocolBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Dial-in Example Configuring a L2TP VPN - Remote Access Dial-in ConnectionChapter 4 Configuration Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterConfiguring L2TP VPN in the Office FunctionDescription Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterExample Configuring a Remote Access L2TP VPN Dial-out Connection Chapter 4 ConfigurationDial-out Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterConfiguring the L2TP VPN in the Office Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterFunction DescriptionL2TP Connection - LAN to LAN Example Configuring your Router to Dial-in to the ServerConnection Type Remote Access or LAN to LAN Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Example Configuring L2TP LAN-to-LAN VPN Connection Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterConfiguring L2TP VPN in the Head Office FunctionDescription Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterConfiguring L2TP VPN in the Branch Office FunctionDescription Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterQoS - Quality of Service Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterPrioritization HighTable 4 DSCP Mapping Table DSCP Mapping TableWireless ADSL Router Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Outbound IP Throttling LAN to WANBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Inbound IP Throttling WAN to LANVoIP Normal PCs Restricted PC Connection DiagramInformation and Settings Chapter 4 ConfigurationChapter 4 Configuration Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterThroughput kbpsMission-critical application Voice applicationRestricted Application Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterAdvanced setting by using IP throttling Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterChapter 4 Configuration Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterVirtual Server known as Port Forwarding Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Add Virtual ServerAdd Click it to apply your settings Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterExample Application HTTPSever Time Schedule Always On Protocol tcpEdit DMZ Host Go to Configuration Virtual Server Edit DMZ HostBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Go to Configuration Virtual Server Edit One-to-one NAT Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterEdit One-to-One NAT Network Address Translation Global IP AddressBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Table 5 Well-known and registered Ports Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterExample List of some well-known and registered port numbers Port NumberTime Schedule Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterConfiguration of Time Schedule Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterEdit a Time Slot Delete a Time SlotAdvanced Go to Configuration/Advanced/Static RouteBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Static RouteDynamic DNS Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterDynamic DNS Check Email Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterCheck Email Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Device ManagementDevice Host Name Host Name Give a name for it Example Host Name homegateway == IncorrectBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router Universal Plug and Play UPnPSNMP V1 and SNMPBillion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall Router From RFC1650 EtherLike-MIBFrom RFC 1493 Bridge MIB From RFC 1471 PPP/LCP MIBVLAN Bridge Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterIGMP Logout Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterChapter 5 Troubleshooting Problems starting up the routerProblems with the WAN Interface Problems with the LAN InterfaceAPPENDIX A Product Support and Contact Information Billion BiPAC 7402NXL 802.11n 3G/ADSL2+ VPN Firewall RouterContact Billion WORLDWIDE Mac OS is a registered Trademark of Apple Computer, Inc