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Billion BIPAC-7500G–802.11g ADSL VPN Firewall Router with 3DES Accelerator

APPENDIX A: Product Support and Contact Information

Most problems can be solved by referring to the Troubleshooting section in the User’s Manual. If you cannot resolve the problem with the Troubleshooting chapter, please contact the dealer where you purchased this product.

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Appendix A: Product Support

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Billion Electric Company BIPAC-7500G APPENDIX A Product Support and Contact Information, Contact Billion AUSTRALIA

Contents

BIPAC-7500G Version Release 1.10e802.11g ADSL VPN Firewall Router with 3DES Accelerator User’s Manual Page Table of Contents CHAPTER 2 INSTALLING THE ROUTERCHAPTER 3 BASIC INSTALLATION CHAPTER 4 CONFIGURATION CHAPTER 5 TROUBLESHOOTING CONTACT INFORMATIONAPPENDIX A PRODUCT SUPPORT AND S AVE C ONFIGURATION TO F LASH Features Wireless Ethernet 802.11gFast Ethernet Switch Quick Installation Wizard Universal Plug and Play UPnP and UPnP NAT Traversal Network Address Translation NATFirewall Domain Name System DNS relay Dynamic Host Configuration Protocol DHCP client and server Firmware UpgradeableStatic and RIP1/2 Routing Simple Network Management Protocol SNMP BIPAC-7500G ADSL Router Application Figure 1.1 Application Diagram Package Contents Chapter 2 Installing the RouterImportant note for using the BIPAC-7500G ADSL Router The Front LEDs Meaning1 PWR 2 SYS 3 LAN port 4 LAN port 5 LAN port 6 LAN port 7 WLAN 10 MAIL 11 PPP 13 ADSL RESET PWR Power Switch The Rear PortsPort LINE CONSOLE LAN Cabling Chapter 3 Basic Installation Connecting your router Configuring PCs in Windows For Windows XP2. Double-click Local Area Connection. See Figure 4. Select Internet Protocol TCP/IP and click Properties. See Figure For Windows Double-click Local Area “LAN” Connection . SeeIn the LAN Area Connection Status window, click Properties . See Figure For Windows 98 / ME 5. Then select the DNS Configuration tab. See Figure3. Click Properties For Windows NT4.0 2. Select TCP/IP Protocol and click Properties. See3. Select the Obtain an IP address from a DHCP server Figure 3.12 TCP / IP Factory Default Settings Username and PasswordLAN Device IP Settings ISP setting in WAN site Information from your ISP PPPoE PPPoA RFC1483 Bridged RFC1483 Routed IPoA Configuring with your Web Browser Figure 3.14 User namd & Password Prompt Widonw Save Config to FLASH Chapter 4 ConfigurationQuick Start Status ARP Table Routing Table Routing TableRIP Routing Table DHCP Table Leased TableExpired Table Permanent Table PPTP Status IPSec Status L2TP Status Email Status Event Log Error LoggingUPnP Portmap Quick Start Click Start to begin scanning for encapsulation types offered by your ISP. If the scan is successful you will then be presented with a list of supported options Configuration LAN Local Area NetworkEthernet LAN, WAN, System, Firewall, VPN, QoS, Virtual Server and Advanced Wireless ESSID Broadcast Wireless Security WPA Pre-Shared KeyPage Port Setting DHCP Server the requesting PC in the LAN your Local Area Network WAN Wide Area Network RFC 1483 Routed Connections PPPoE Connections Advanced Options PPPoE Connection discovered the DNS server IP address, it automatically gives the address to the local DNS relay so that a connection can be established RFC 1483 Bridged Connections All Ip Pppoe PPPoA Routed Connections Advanced Options PPPoA Chapter 4 Configuration IPoA Routed Connections Page ADSL System Time Zone Remote Access Firmware Upgrade Backup / Restore Restart Router User Management Firewall and Access Control URL Filter To block PCs on your local network from unwanted websites General Settings Packet Filter Port Filters Table 1 Pre-defined Port Filter Address Filters Configuring Packet Filter Click Port Filters Click Delete 4. Click Add TCP FilterClick Add TCP Filter Input HTTP port number Select “Allow” HTTP inbound & outbound application Intrusion Detection Block Duration Table 2 Hacker attack types recognized by the IDS Intrusion Name Detect Parameter BlacklistType of Block Duration Drop Packet MAC Address Filter URL Filter Restrict URL Features Firewall Log Log information can be seen in the Status - Event Log after enabling VPN Virtual Private Networks PPTP Remote Access PPTP Connection Click Apply after changing settings LAN to LAN PPTP Connection Click Apply after changing settings IPSec Click Create to configure a new IPSec VPN connection Configure a new VPN Connection LocalRemote Proposal MD5 A one-way hashing algorithm that produces a 128−bit hash Advanced Option L2TP Remote Access L2TP Connection MD5 A one-way hashing algorithm that produces a 128−bit hash LAN to LAN L2TP Connection IPSec Enable for enhancing your LT2P VPN security Example Configuring a Remote Access PPTP VPN Dial-in Connection Configuring PPTP VPN in the OfficeFunction Description Key Length Mode Idle Time Auto stateful Example Configuring a Remote Access PPTP VPN Dial-out Connection Configuring the PPTP VPN in the Office Mode Idle Time stateful Example Configuring a LAN-to-LAN PPTP VPN Connection Configuring PPTP VPN in the Head Office Configuring PPTP VPN in the Branch Office Example Configuring a IPSec LAN-to-LAN PPTP VPN Connection Table 3 Network Configuration and Security Plan192.168.0.0/24 69.1.121.30 192.168.1.0/24 69.1.121.3 12345678 Tunnel mode ESPMD5 with AES IP address of the head office router in Configuring IPSec VPN in the Head OfficeWAN side Configuring IPSec VPN in the Branch Office QoS Quality of Service Prioritization High IP Throttling Table 4 Well-know and registered Ports Virtual Server “Port Forwarding”Port Number Protocol POP3 Post Office Protocol Version TCP or UDP, however you can specify other protocols using the drop-down Protocol menu. Setting the protocol to “all” will cause all incoming connection attempts using all protocols on all port numbers to be forwarded to the specified IP address Advanced Static Routing Dynamic DNS Check Emails Device Management Embedded Web Server SNMP V1 and Universal Plug and Play UPnPSNMP SNMP Version SNMPv2c and SNMPv3 From RFC 1213 MIB-IIFrom RFC1650 EtherLike-MIB From RFC 1493 Bridge MIB From RFC 1472 PPP/Security MIB From RFC 1473 PPP/IP MIBFrom RFC 1474 PPP/Bridge MIB From RFC1573 IfMIB Save Configuration to Flash Logout Chapter 5 Troubleshooting Problems starting up the routerProblems with the WAN Interface Problem Frequent loss of ADSL linesync disconnections Problems with the LAN InterfaceCan’t ping any PCs on the LAN Contact Billion AUSTRALIA APPENDIX A Product Support and Contact InformationWORLDWIDE