Black Box ACXC32, ACXC48 Power Supply Units Malfunction, Network Error, ServSwitch DKM FX Failure

Chapter 7: Troubleshooting

7.4 Power Supply Units Malfunction

Table 7-4. Power supply units malfunction.

Problem Possible Cause Solution

ServSwitch DKM FX cannot be started

Power supply units not locked	Check the power supply unit’s lock and
correctly	plug-in
No power supply is available	Check that cables for the power supply
	are connected correctly
Power supply units are not	Check the slide to switch on the power
switched on	supply units

7.5 Network Error

Table 7-5. Network error.

Problem Possible Cause Solution

Network settings are not resumed after editing

ServSwitch DKM FX restart is not	Restart the unit
yet completed

7.6 ServSwitch DKM FX Failure

Table 7-6. ServSwitch DKM FX failure.

Problem	Possible Cause	Solution
Serial control is impossible	CPU and ServSwitch DKM FX	Adapt the baud rate in the
	are running at a different baud	ServSwitch DKM FX and in the
or restricted
	rate	CPU
Serial control via the RJ-45	Wrong network cable	Use a cross-pinned network cable
port is not possible

Port definitions as USB 2.0 invalid

ServSwitch DKM FX restart not	Restart the ServSwitch DKM FX
yet completed

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