Chapter 7: Troubleshooting

7.4 Power Supply Units Malfunction

Table 7-4. Power supply units malfunction.

Problem

Possible Cause

Solution

 

 

 

ServSwitch DKM FX cannot be started

Power supply units not locked

Check the power supply unit’s lock and

correctly

plug-in

 

 

No power supply is available

Check that cables for the power supply

are connected correctly

 

 

 

Power supply units are not

Check the slide to switch on the power

switched on

supply units

7.5 Network Error

Table 7-5. Network error.

Problem

Possible Cause

Solution

 

 

 

Network settings are not resumed after editing

ServSwitch DKM FX restart is not

Restart the unit

yet completed

 

7.6 ServSwitch DKM FX Failure

Table 7-6. ServSwitch DKM FX failure.

Problem

Possible Cause

Solution

 

 

 

Serial control is impossible

CPU and ServSwitch DKM FX

Adapt the baud rate in the

are running at a different baud

ServSwitch DKM FX and in the

or restricted

rate

CPU

 

 

 

 

Serial control via the RJ-45

Wrong network cable

Use a cross-pinned network cable

port is not possible

 

 

Port definitions as USB 2.0 invalid

ServSwitch DKM FX restart not

Restart the ServSwitch DKM FX

yet completed

 

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Black Box ACXC32, ACXC48, ACXC16 manual Power Supply Units Malfunction, Network Error, ServSwitch DKM FX Failure
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ServSwitch DKM FX and DKM FX Compact, ACXC32, ACXC48, ACXC16 specifications

The Black Box ACXC16, ACXC48, and ACXC32, along with the ServSwitch DKM FX and DKM FX Compact, represent cutting-edge solutions in the realm of digital video and KVM (Keyboard, Video, Mouse) technology for seamless and high-quality content delivery over distances. These devices cater primarily to broadcasters, production studios, and enterprises seeking reliable performance and advanced functionalities.

The Black Box ACXC series, comprising the ACXC16, ACXC48, and ACXC32 models, is designed to handle diverse applications. The numbers designate the capacity, indicating the maximum number of endpoints connected. Their key feature lies in their ability to support high-resolution video formats up to 4K, ensuring clarity and detail that is vital for modern visual presentations. These solutions employ HDBaseT technology for long-distance transmission capabilities, minimizing latency while providing power over a single cable.

The ACXC devices are equipped with features such as digital audio handling, versatile input/output options, and compatibility with various video formats, including HDMI, DVI, and DisplayPort. Their modular design offers flexibility; users can customize their systems according to specific requirements, adding or removing modules without interrupting operations.

On the other hand, the ServSwitch DKM FX and DKM FX Compact are robust KVM extenders designed to manage multiple systems efficiently. The DKM FX supports a variety of devices, enabling users to control multiple computers from a single workstation. It features a compact design, superior signal integrity, and the ability to extend KVM signals over fiber, allowing for distances beyond typical limitations.

Both models use advanced compression technologies to maintain high-quality video and audio signals, ensuring optimal performance even at extended ranges. They also support USB connectivity, enabling peripheral sharing and remote access. The DKM FX Compact takes this further, offering streamlined configurations with fewer components and lower power consumption, making it ideal for space-sensitive environments.

In summary, the Black Box ACXC16, ACXC48, ACXC32, ServSwitch DKM FX, and DKM FX Compact highlight the evolution of KVM and video distribution technologies, providing users with powerful, efficient, and scalable solutions. Their integration of high-resolution support, modularity, and advanced transmission methods makes them indispensable tools for professionals in high-demand settings. Whether for creative environments or corporate infrastructures, these devices enhance productivity and maintain superior quality standards.
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