Chapter 8: Frequently Asked Questions (FAQs)

FAQ-12.How do I setup my clock for custom print lines? You can create 2 custom print lines and save them in the clock’s flash memory.

∙Consult the Installation and Operation Guide, see How to Set the Print Options in Chapter 4 of this Guide.

∙Visit www.blackbox.com for additional support information.

FAQ-13.How can I use the Restore Utility to copy my clock settings to other clocks for quick setup? You can quickly copy a clock’s setup to any other Auto- Sync Time Clock using the built-in Backup/Restore Utility for shared configuration to create the shared “ATVSConfig.bin” file. It is recommended to use the advanced functions of the Auto-Sync Utility that came on the CD with your clock. Note – when restoring a clocks configuration everything, but the name will be updated. This maintains the clocks original name as a unique identifier.

∙Consult this Installation and Operation Guide, see Chapter 4.

∙Consult this Installation and Operation Guide, Chapter 5, for directions how to use the Auto-Sync Utility included on the CD that came with the clock for updating a clock configuration to multiple clocks.

FAQ-14.How do I change a ribbon? You must use the key that came with your clock to unlock and remove the cover to replace the ribbon cartridge.

∙Consult Chapter 6 of the Installation and Operation Guide.

FAQ-15.How do I clear the E4 Prt error message that is displayed on my clock? Unlock and remove the clock cover. Next, correct the reason for the E4 Prt error, i.e., re-lubricate the printer carriage, and press the “Reset” button. If the error message comes back, the problem must be rectified. If the error message does not come back, replace the cover.

∙Consult Chapter 6 of the Installation and Operation Guide.

NOTE: Pressing the Reset button will NOT reset the clock configuration to the default settings or delete the transaction records.

NOTE: Each clocks transaction records can be backed up automatically utilizing the clocks built-in Backup Utility.

FAQ-16.How do I Backup a configuration file for a single clock? Select the Backup/Restore Utility from the browser and select “Configuration” from the dropdown menu. Next, click Specific for the question, “Is this backup

file going to be shared to multiple clocks?” Press the “” button, and the status box will display the active status, “Backup is running” followed by “Successful”.

∙Consult the Installation and Operation Guide, Chapter 4.

∙Use the Scheduling function to setup a Backup schedule to create regular backups.

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Black Box ASTCRCB, ASTCRCR, ASTCPOEK, ASTCBK, ASTCRCG, ASTCKEY, ASTC3000POE manual Frequently Asked Questions FAQs
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ASTC3000, ASTCBK, ASTCKEY, ASTCRCG, ASTCPOEK specifications

The Black Box ASTC series of products, including ASTCRCB, ASTCRCR, ASTC3000POE, ASTCPOEK, and ASTCRCG, represent a compelling suite of solutions designed for advanced technology applications in various environments. These devices are engineered for critical communication, reliable data transmission, and effective networking in both commercial and industrial contexts.

The Black Box ASTCRCB is a robust solution designed for control room applications. One of its standout features is its ability to manage multiple video and data sources seamlessly, allowing operators to switch between different inputs effortlessly. This device is characterized by its user-friendly interface, which simplifies the monitoring process and enhances collaboration among teams. Another key characteristic is its high resolution and video quality, providing clear visuals essential for decision-making in high-stakes environments.

The ASTCRCR, on the other hand, is tailored for seamless audio and video signal distribution. Its robust infrastructure supports HD video formats and multiple connectivity options, including HDMI and DisplayPort outputs. A hallmark of the ASTCRCR is its support for 4K video resolution, ensuring that users can deliver stunning visuals to various displays without compromising quality. With advanced signal processing capabilities, it minimizes latency and preserves signal integrity.

In contrast, the ASTC3000POE is focused on Power over Ethernet (PoE) functionality, allowing for the transmission of data and power over a single cable. This product is designed for easy installation and scalability, which is particularly beneficial in large network setups. The ASTC3000POE supports a variety of devices, including IP cameras and VoIP phones, making it an ideal choice for expanding IT infrastructures.

The ASTCPOEK builds on the PoE capabilities, adding enhanced energy efficiency and management features. Its energy-saving technologies not only reduce operational costs but also contribute to a more sustainable environment. This model is particularly valuable in minimizing setup complexity and maximizing cable management, making it a favorite among network engineers.

Finally, the ASTCRCG offers an all-in-one solution for collaborative groups, featuring integrated communication tools that facilitate team interaction. This device is characterized by its real-time data sharing capabilities and compatibility with various conferencing systems, making it ideal for educational and corporate settings.

Each model within the Black Box ASTC series embodies advanced technologies that emphasize reliability, efficiency, and user-centric design, ensuring they meet the evolving needs of today's digital landscapes.
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