ETHERNET PRINT SERVER

A print request might then look like

$ PRINT/QUEUE=EPS_PARALLEL filename.txt

Using the SHOW QUEUE/FULL command under VMS will show the setup characteristics of the VMS queue and what jobs are pending in the queue.

4.6 Troubleshooting the Printing Process

You can troubleshoot print queues in a number of steps. The first few suggestions apply to all protocols, since they relate to how the EPS handles print requests.

Keep in mind the most importatn part of the printing process—the print resource on the EPS must be available. The easiest way to check this is a SHOW SERVICE LOCAL CHARACTERISTICS, either from the terminal attached to port 1 or from a network login. This will show all services on the EPS and their ratings, which indicate whether the service is in use. A network node can use the service only when the rating is non-zero. If the rating is zero, the physical port is either not accessible (access is set to LOCAL) or is being used by a local user or by another network host. Use the SHOW PORT ALL and SHOW QUEUE commands to figure out why the port is busy instead of idle. Then either cancel the network connection from the network node or LOGOUT the port to clear the login condition. If you are logged in on the serial port, that port is not available for network connections, and logging that port out will log you out.

The first time you setup a queue on the EPS, we recommend having a terminal attached to port 1 and using that as the print “device.” Since you used it to log into the EPS, you know the serial port is configured correctly and data should be getting to the device. The EPS does not care what is attached to the serial port—you can dump a print job to a terminal as easily as to a printer. You must be logged out of the EPS for the serial port to be available for connections; if you are not, the serial port will be busy and print connections will be queued or rejected. If you wish to monitor the EPS while connecting to port 1, you will need to use Telnet, Rlogin, LAT, NetWare, or TSM/NCP to establish a connection to the EPS and monitor the job queueing.

If you send a print job and it never appears, try to trace where the job stopped.

1.Examine the queues on the host to see if the job is waiting on the host or if it was sent to the EPS.

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Black Box LE3700A-R2 manual Troubleshooting the Printing Process
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LE3700A-R2 specifications

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