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Black Box MD403A user manual Appendix D Upgrading the Modem

Models: MD403A

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APPENDIX D: Upgrading the Modem

IDENTIFY THE MODEM FIRMWARE

You must know the model number and firmware version of your modem to know whether or not you should upgrade it.

1.Run your favorite terminal program. You can use HyperTerminal for Windows 98, Me, 2000 or Windows NT.

2.In the program’s terminal window, type AT&F. Even if you cannot see the AT&F command on your screen, be sure to type it completely, and then press Enter. If the modem does not respond with OK, repeat the AT&F command.

3.Now type ATI3 and record your results. The firmware version should appear first in the response, which should look similar to the following:

V2.300G-V90_2M_DLS

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Black Box MD403A user manual Appendix D Upgrading the Modem

Contents

Portable USB Modem Users’ Manual FCC and IC RFI Statements EMC, Safety and R&TTE Directive Compliance FCC Requirements for Telephone-Line Equipment Certification Notice for Equipment Used in Canada NOM Statement Portable USB Modem Trademarks Used in this Manual Contents Contents Specifications Command Buffer 40 charactersFrequency Stability ±0.01% AGC Dynamic Range 43 dBTemperature Tolerance 32 to 120F 0 to 50C Introduction OverviewWhat Can You Do with Your Modem? What the Package IncludesUniversal Serial Bus USB Features Required Equipment USB and communications connectors ConnectionsFront Panel Front panelInstallation Connect the Modem to Your SystemInstalling the Modem Welcome screen Install Hardware Device Drivers screen Locate Driver Files screen Driver Files Search Results screen Click Yes to continue with the installation Digital Signature Not Found screen appearsCompletion screen Installation in Windows ME Portable USB Modem Add New Hardware Wizard screen What do you want Windows to do? screen 10. Windows will search for a new driver screen 11. Updated driver found screen 12. Verification screen 13. Finish screen Click Start Settings Control Panel Go to Start Settings Control PanelConfiguring the Modem for Your Country References AT Commands, S-Registers, and Result Codes AT CommandsEnter Key Repeat Last CommandCommunication Standard Setting AnswerATDT1028807637853500$123456789 Carrier ControlDial Echo Online Data Characters Echo Command Mode CharactersDS=y Dial Stored Telephone Number Hook ControlModulation Handshake Monitor Speaker ModeReturn Online to Data Mode Pulse DialingSr? Read Register Value Result Codes Enable/DisableSr=n Set Register Value Tone DialingLong Space Disconnect Modem ResetResult Code Selection Auto RetrainON/X-OFF Pacing Control Load Factory SettingsData Carrier Detect DCD Control 22bis Guard Tone ControlFlow Control Selection Asynchronous Communications ModeTest Commands Data Set Ready DSR ControlSelect Stored Configuration for Hard Reset Display Current SettingsStore Current Configuration Zy=x Store Dialing Command\Jn Data Buffer Control \Bn Transmit Break\Gn Modem Port Flow Control \Kn Break ControlOnline command mode. The modem receives a \Nn Error Correction Mode Selection\Vn Protocol Result Code \Tn Inactivity Timer\Qn Flow Control Selection \Xn ON/X-OFF Pass-ThroughView Numbers in Blacklist Adaptive Answer Result Code Enable#Sx Enter Setup Password Data Compression Control+++ATCR Escape Sequence Atcr Remote Configuration Escape Sequence#S=x Unit Range Default Description RegistersSeconds 255 Unit Range Default Description Upstream data rates S48=7 S48=128 Result Codes Verbose DescriptionConnected at 2400 bps Terse Verbose Description Setup Remote ConfigurationBasic Procedure IntroductionChanging the Setup Password Modem Does Not Respond to Commands TroubleshootingNone of the Indicators Light Modem Dials But Cannot Connect Modem Disconnects While Online Fax and Data Software Can’t Run at the Same Time Modem Cannot Connect When AnsweringModem Doesn’t Work with Caller ID Calling Black Box Shipping and PackagingV.90 Troubleshooting Appendix A. V.90 SupportAppendix B. Loopback Tests Local Analog Loopback Test V.54 Loop Figure B-1. Local analog loopback testRemote Digital Loopback Test V.54 Loop Figure B-2. Remote digital loopback testLocal Digital Loopback Test V.54 Loop Figure B-3. Local digital loopback testAppendix B Loopback Tests Appendix C. Dial-Up Networking Windows 98/Me Dial-Up Networking Figure C-3. Dial-Up connection created Figure C-4. Networking tab Figure C-5. TCP/IP Settings dialog box Windows 2000 Dial-Up Networking Figure C-6. Network Connection Wizard dialog boxFigure C-7. Network Connection Type dialog box Figure C-8. Welcome to the Internet World Connection Wizard Internet account connection, and click Next If you select Accept incoming connectionsIf you select Connect directly to another computer Upgrade Overview Appendix D. Upgrading ModemAppendix D Upgrading the Modem Copyright 2004. Black Box Corporation. All rights reserved