Chapter 6: Troubleshooting

6.7 USB 2.0 Upgrade Module

CPU module, rear view

CON module, rear view

Figure 6-5. USB 2.0 upgrade module.

Table 6-7. USB 2.0 upgrade module troubleshooting.

Diagnosis

Possible Reason

Measure

 

 

 

 

 

• Check connection USB cable to CPU; select another USB port

CPU unit: All LEDs off

No connection to CPU

if necessary.

• Remove USB and power cable and restart CPU. Connect

 

 

 

 

power cable first.

 

 

 

CON unit: LED 3 red

Connection between CON unit and CPU unit

• Check interconnect cable and connectors.

 

 

 

 

No USB 2.0 device

• Connect USB 2.0 device.

CON unit: LED 3 flashing green/turquoise and USB 2.0 device without function

Check installation at the CPU. Also check to make sure the

CPU has the necessary drivers.

USB 2.0 device is not supported

• New connection of the USB 2.0 device.

 

• Contact Black Box Technical Support at 724-746-5500 or

 

info@blackbox.com if necessary.

 

 

ACX1MT

724-746-5500 blackbox.com

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Black Box ACKMOD21R, ACXMODH4, ACXMODH2, ACXMODH-RMK, ACXMODHR, ACKMODH6R, ACX1MT, ACKMODH4R, ACX1MR manual USB 2.0 Upgrade Module

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