Black Box SW627A-R2, SW628A-R2 manual Table Of Contents, Chapter, Page

TABLE OF CONTENTS

Chapter		Page
5. Troubleshooting		34
5.1 Restoring Factory-Default Settings		34
5.2 Common Problems		35
5.2.1	CPU Doesn’t Boot	35
5.2.2	Can’t Switch Ports from Keyboard	36
5.2.3	Typed Characters Wrong or Missing (PC CPUs Only)	36
5.2.4	Can’t Switch/Scan to Certain Ports
	(SW628A-R2 Only)	36
5.2.5	ServSwitch Jr. MP Scans or Switches to Empty Ports
	(SW628A-R2 Only)	36
5.2.6	Mouse Driver Doesn’t Load	37
5.2.7	Can’t Access Mouse Functions	37
5.2.8	PS/2 Mouse Gets Out of Sync (PC CPUs with
	PS/2 Mouse Ports Only)	37
5.2.9	Mouse Doesn’t Move Pointer/Cursor	38
5.2.10	Display is Fuzzy	38
5.2.11	Video Not Synchronized or Wrong Color	38
5.2.12	Can’t Access High-Resolution Mode (PC CPUs Only)	39
5.2.13	CPUs Lock Up When Windows 3.x Loaded	39
5.2.14	ServSwitch Jr. MP Doesn’t Work with Docking Station	39
5.2.15	ServSwitch Jr. MP Doesn’t Work with
	Dongle-Protected Software	39
5.2.16	ServSwitch Jr. MP Doesn’t Work with IBM ThinkPad	39
5.3 Calling Black Box		40
5.4 Shipping and Packaging		40
Appendix A: NVRAM Factory Defaults		41
Appendix B: Cable Product Codes		42
Appendix C: Rackmounting the ServSwitch Jr. MP		44

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