Black Box SW627A-R2 Troubleshooting, One Or Both Of Your Pc Cpus Lock Up When You Start Windows

CHAPTER 5: Troubleshooting

5.2.12YOUR VIDEO IS OK IN LOW-RESOLUTION MODE, BUT YOU CAN’T GET INTO HIGH- RESOLUTION MODE (PC CPUS ONLY)

A. If you’re using XGA, you must use coaxial cables (see Section 4.1.3 and Appendix B).

B. Check your video driver. It might not be set up correctly for your desired resolution.

5.2.13ONE OR BOTH OF YOUR PC CPUS LOCK UP WHEN YOU START WINDOWS 3.X

The usual cause of this problem is that the affected CPUs are set to load a Logitech or other type of mouse driver when Windows starts up. Set the CPU to load the generic Microsoft mouse driver instead.

5.2.14THE SWITCH DOESN’T WORK WITH YOUR DOCKING STATION

The ServSwitch Jr. MP does not support most docking stations for portable computers.

5.2.15THE SWITCH DOESN’T WORK WITH YOUR DONGLE-PROTECTED SOFTWARE

The ServSwitch Jr. MP does not support most dongles (the devices required to be inserted into the keyboard line by some software for copy protection).

5.2.16THE SWITCH DOESN’T WORK WITH YOUR IBM THINKPAD

The ServSwitch Jr. MP supports only “stream mode” (continuous) mouse data. It doesn’t support the “prompt mode” (burst-on-request) method for handling mouse data that some older IBM ThinkPad models use, regardless of whether the ThinkPad is connected to the Switch directly or through a docking station (and see Section 5.2.14).

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