Chapter 6

Phone
This section provides information on the following topics:
Phone icons
•Before you begin
•Placing phone calls
Answering phone calls
•Ending phone calls
Using shortcuts when you place calls
Setting the volume
Putting phone calls on hold
•Muting phone calls
Placing one-time phone calls
Placing phone calls using links
Managing phone calls on the Phone screen
Customizing Phone options
•Calling voice mail
Using phone call notes
Using pauses and waits
Placing conference calls
Viewing phone status