Verify that email message forwarding is turned on and that you have selected all the email message folders, including your inbox folder, that you want to receive email messages from.

If your device uses a software token to connect to a Wi-Fi® network or to log in to a VPN and you reset your device, connect to the Wi-Fi network or log in to the VPN again.

Verify that your device is not blocking messages. For more information, contact your administrator.

I cannot file email messages

Try performing the following actions:

Verify that wireless email reconciliation is turned on.

If your email message folders do not appear on your BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help.

I received notification of a new message, but no new messages appear in my message list

If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox, your device files the message.

Some messages no longer appear on my device

If your BlackBerry® device memory is full, your device deletes the oldest messages from a message list. Your device does not delete saved messages.

If wireless email reconciliation is turned on, and, in the message options, the Delete On field is set to Mailbox & Handheld, email messages that you delete in the email application on your computer are also deleted from your device.

A message or attachment is truncated

Try performing the following actions:

Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.

If "More available" appears at the end of the message or attachment, press the Menu key. Click More or More All.

Some email message folders appear dimmed

If you cannot forward email messages from an email message folder, the check box beside the folder appears dimmed. Try performing the following actions:

Wait for a few seconds. The email message folders might become available after a short period of time.

Turn off wireless email reconciliation, and then turn it on again.

Email message filters are not working correctly

Try performing the following actions:

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Blackberry 8120 manual Cannot file email messages, Some messages no longer appear on my device

8120 specifications

The BlackBerry 8120, part of the BlackBerry Pearl series, was released in 2007 and remains notable for integrating powerful features with a compact design. This smartphone aimed to cater to both business professionals and everyday consumers, offering an array of functionalities that enhanced communication and connectivity.

One of the standout characteristics of the BlackBerry 8120 was its sleek and lightweight design. Weighing only about 134 grams, it was easy to carry and fit comfortably in the palm or pocket. The phone showcased a distinctive glossy finish, available in various colors, which gave it an appealing look.

At the heart of the BlackBerry 8120 was its QWERTY keyboard cleverly combined with a SureType predictive text system. This innovative keyboard layout allowed users to type messages quickly and accurately, making communication seamless. The device also featured a 2.0-inch display with a resolution of 240 x 260 pixels, which provided adequate clarity for reading emails, text messages, and browsing the web.

Connectivity was a strong suit for the BlackBerry 8120, supporting Wi-Fi connectivity via an integrated 802.11b/g adapter. This allowed users to access the internet and email services without relying solely on cellular data, thereby enhancing its appeal for business users who needed to stay connected while on the go. In terms of cellular technology, it supported quad-band GSM and GPRS, ensuring broad network compatibility.

The BlackBerry 8120 came equipped with a 2.0-megapixel camera, allowing users to capture images quickly. While not groundbreaking by today’s standards, it provided decent image quality for casual photography and allowed users to share their moments via email or MMS.

On the software front, the device operated on the BlackBerry OS, offering a rich ecosystem of applications and services tailored for productivity. Features such as email support, calendar integration, and task management made it an ideal tool for professionals seeking to enhance their workflow.

Battery life was another impressive feature, with the BlackBerry 8120 boasting up to 15 days of standby time and over 5 hours of talk time, ensuring that users could go about their day without constantly worrying about recharging.

In conclusion, the BlackBerry 8120 exemplified the convergence of style and functionality during its time. With its user-friendly design, reliable performance, and robust connectivity options, it laid the groundwork for future smartphones, appealing to a diverse user base that valued both communication and productivity.