Contents

Contents
Shortcuts	9
BlackBerry basics shortcuts	9
Phone shortcuts	9
Message shortcuts	9
Attachment shortcuts	10
Camera and video camera shortcuts	10
Media shortcuts	11
Browser shortcuts	11
Calendar shortcuts	12
Typing shortcuts	12
Search shortcuts	13
Map shortcuts	13
Phone	15
Phone basics	15
Emergency calls	17
Volume	17
Voice mail	18
Speed dial	19
Voice dialing	19
Conference calls	21
Call logs	22
Call waiting	24
Call forwarding	24
Call blocking	26
Fixed dialing	26
Smart dialing	28
TTY support	29
Multiple phone numbers	29
Phone options	30
Phone shortcuts	9
Phone troubleshooting	32
Messages	35
Message basics	35
Email messages	40
PIN messages	47
SMS text messages	48
MMS messages	51
Message list options	54

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Contents

User Guide SWD-438151-0717114701-001 Contents 101 121 169 195 227 259 User Guide Message shortcuts ShortcutsBlackBerry basics shortcuts Phone shortcuts Camera and video camera shortcuts Attachment shortcuts Navigate a web Media shortcutsBrowser shortcuts On a web Work with text Insert symbolsCalendar shortcuts Typing shortcuts Map shortcuts Search shortcuts Phone Phone basics Phone Turn on the speakerphone Dial using numbers or lettersSwitch applications during a call Make a call when the device is locked Emergency calls Volume Improve sound quality for all calls Change the voice mail access numberVoice mail Improve sound quality during a call Voice dialing Speed dial Turn off voice prompts Check a status using a voice commandTurn off choice lists for voice commands Change the voice dialing language Improve voice recognition of numbers Set the matching sensitivity level for voice commandsConference calls Set playback options for voice dialing Call logs Send a call log View call logs in a message listAdd notes to a call log Change call log notes About call forwarding Call waitingCall forwarding Turn on call waiting Click New Number Add a call forwarding phone numberChange a call forwarding phone number Delete a call forwarding phone number Fixed dialing Call blocking Change a contact in your fixed dialing list Click Enable FDN ModeTurn on fixed dialing Add a contact to your fixed dialing list About smart dialing Set the default country code and area codeSmart dialing Delete a contact from your fixed dialing list Turn on TTY support TTY supportMultiple phone numbers About TTY support Turn on dialing from the Lock screen Switch the active phone numberHide or display your phone number when you make calls Phone options Turn off the prompt that appears before you delete items Stop answering calls automatically when you open the flipReset a call timer Click Last Call or Total Calls Click Clear Timer Click Hearing Aid Mode Phone troubleshootingAbout telecoil mode Turn on telecoil mode Cannot make calls using a voice command My phone number appears as Unknown in the phone applicationCannot check my voice mail Cannot make a conference call Some features are not available on my device Messages Message basicsComposing messages Create a link for a PIN Sending messagesAdd a signature Delete the disclaimer from an email message Send a PIN message Send an SMS text messageSend an MMS message Managing messages View an address instead of a display name Save a messageSearch for text in a message, in an attachment, or on a web Mark a message as opened or unopened File an email message Email messagesEmail message basics Delete the original text from a reply message Add, change, or delete an email message folder Click Folder RedirectionChange the Save Copy In Sent Folder field to No Options for email message filters Email message filtersAbout email message filters Create an email message filter Change an email message filter Turn on an email message filter Check spelling automatically before sending email messages Email message optionsPrioritize email message filters Delete an email message filter Hide filed email messages Request delivery or read confirmation for email messagesView email messages in plain text format Stop loading pictures in Html email messages Receive only the first section of long email messages Stop forwarding email messages to your deviceChange the Send Email to Handheld field to No Send a PIN message PIN messagesAbout PIN messages Find your PIN Find your SMS phone number SMS text messagesSMS text message basics About SMS text messages Store SMS text messages on your SIM card Options for SMS text messagesTurn off AutoText for SMS text messages View more of the history in SMS text messages Turn on cell broadcasting Set a wireless network type for sending SMS text messagesCell broadcasting About cell broadcasting MMS message basics MMS messages Attach Picture Attach Audio Attach Video Attach Voice Note MMS message attachmentsCreate a slide show in an MMS message Attach a media file to an MMS message MMS message options Block MMS messages Stop receiving MMS messages when roamingMessage list options View the size of an MMS message before sending it Set how long your device stores messages Click General Settings Use one message list or multiple message lists Hide the new or unopened message indicatorChange how a message list displays messages About multiple message lists Hide sent messages Block incoming messagesClick Firewall Add a contact to your allowed sender list Reset a blocked message counterClick Configure Exceptions Click Reset Count or Reset All Counts Sign or encrypt a message MIME-protected messagesMIME-protected message basics About signing and encrypting messages Add a certificate from a message Attachment indicators in S/MIME-protected messagesAttach a certificate to a message Download the certificate used to sign or encrypt a message View encryption information for a weakly encrypted message Digital signature indicatorsMIME-protected message status View the certificate used to sign or encrypt a message Check the status of a certificate or certificate chain Encryption status indicatorsChange the default signing and encryption option MIME-protected message options Change the Message Viewer Icons field Change the default message classificationChange the size of S/MIME indicators in messages About message classifications Change the Warn about truncated messages field to No MIME-protected message troubleshootingCannot open an attachment in an encrypted message Change the Request S/MIME Receipts field to Yes Attach a PGP key to a message PGP protected messagesPGP protected message basics Encrypt a PGP protected message with a pass phrase Add a PGP key from an attachment Attachment indicators in PGP protected messagesDownload the PGP key used to sign or encrypt a message Add a PGP key from a message PGP protected message status View the PGP key used to sign or encrypt a messageClick Display Senders PGP Key or Display Encryption PGP key Change your signing and encryption key PGP protected message options Change the encryption algorithms for PGP protected messages Change the size of PGP indicators in messages Cannot send messages Message troubleshootingPGP protected message troubleshooting Change the Warn about problems with my PGP keys field to No Cannot file email messages Am not receiving messages Message or attachment does not appear or is truncated Cannot send SMS text messagesAm not receiving SMS text messages Some messages no longer appear on my device Cannot turn on cell broadcasting Html email messages do not appear correctlySome email message folders appear dimmed Email message filters are not working correctly View a list of saved searches Attachment basics Attachments Search for text in a message, in an attachment, or on a web Open a link in an attachmentView properties for an attachment Set font options for an attachment Spreadsheet attachments Document attachments Media attachments Presentation attachments About vCard contact attachments Attachment troubleshootingSkipped content bar appears in a document VCard contact attachments Question mark appears on a slide Camera and video camera Zoom in to or out from a picture Camera and video cameraTake a picture Pan a picture Camera and video camera options Apply a color effect to pictures or videos Some pictures that I take are blurry Camera and video camera troubleshootingCannot save pictures or videos Flash dims or turns off Save a song or video from a web MediaTransferring and downloading media files About transferring media files Download a Home screen background Receive a media file using Bluetooth technologySend a media file Download a ring tone Playing media files and recording voice notes Record a voice note Switch applications during a songAmplify the volume Search for a media file About playlists Keep backlighting on when you play a videoManaging media files Playlists Click Playlists Change a standard playlistCreate an automatic playlist Repeat a playlist Rename a playlist View properties for a media fileChange the amount of memory available for media files Rename a media file View a picture Viewing picturesMove a media file Delete a media file Zoom in to or out from a picture View pictures as a slide showChange the number of seconds between slides in a slide show View pictures by name Managing pictures Delete a picture or picture folder Media card and mass storage mode optionsRename a picture or picture folder Move a picture Encrypt the files on a media card Format a media cardView the amount of available memory About file encryption Cannot play a song or video on a web Media troubleshootingTurn off mass storage mode Turn off the mass storage mode prompt My device does not recognize my media card Browser Browser basicsBrowsing web pages Stop loading a web Move through a web page line by lineRefresh a web Save a web page to a message list Viewing, copying, and forwarding addresses Add a bookmark for a web Browser bookmarksViewing pictures and playing media files About bookmarks for web pages Add a bookmark folder for web pages Change a bookmark for a webSend a bookmark for a web Delete a bookmark for a web About web feeds Web feedsRename a bookmark folder for web pages Delete a bookmark folder for web pages Change a web feed View web feed contentListen to web feed content Mark a web feed title as opened or unopened Change the home page or start Change the default browser viewBrowser options Delete a web feed Set the character encoding for all web pages Change options for pictures and animation on web pagesChange display options for web pages Change font options for web pages Click Cache Operations About browser configurationsClear a browser cache Clear the browser history Browser security Wtls options Add a trusted content server Browser push options Browser pushAbout browser push Turn off browser push Process IP MDS HostsProcess Smsc Smsc Hosts Browser troubleshooting Cannot set up automatic synchronization for bookmarksNo browser is available on my device 116 Click Set Time Date, time, and alarmClick Update Time Set the date and time Display a second time zone Turn on bedside clock modeSet options for bedside clock mode Change the clock face Set the timer Turn on the alarmSilence the alarm Change alarm notification options Change timer notification options Date, time, and alarm troubleshootingTime on my device is incorrect Personal organizer ContactsContact basics Search for contacts in your organizations address book View a contactChange a contact Delete a contact Add a caller ID picture for a contact Customizing contactsAbout custom ring tones Assign a ring tone to a contact Create a mailing list Mailing listsDelete the caller ID picture for a contact About mailing lists Multiple contact lists Turn off the prompt that appears before you delete items Contact list optionsSort contacts or tasks Change the display options for contacts Contact troubleshooting CalendarCalendar basics Recurrence fields Schedule an alarmSchedule an appointment quickly in Day view Schedule a meeting Meetings Open an appointment, meeting, or alarmDelete an appointment, meeting, or alarm Switch days in Day view Click View Calendar View your calendar when responding to a meetingRespond to a meeting invitation Check availability of meeting participants Calendar options Change the first day of the week Change the start and end time for daysChange the snooze time for reminders View tasks in a calendar Click General Options Change the Keep Appointments field Hide free time in Agenda viewChange how long your device stores calendar entries View the number of calendar entries stored in a calendar Multiple calendars Task basics Calendar troubleshootingTasks Calendar shortcuts Send a task or memo Change a taskChange the status of a task Hide completed tasks Delete a task Task list options Create a memo MemosMemo basics View the number of tasks or memos stored on your device Delete a memo CategoriesMemo list options About categories Delete a contact, task, or memo from a category Create a category for contacts, tasks, or memosCategorize a contact, task, or memo Sort contacts, tasks, or memos by category Calculator Use the calculatorConvert a measurement 142 Notification basics Notification profiles Silence your device Change a notification profileDelete a notification profile Prevent notification during calls LED notification Turn off Bluetooth connection notificationTurn on wireless coverage notification LED notification Custom notification About custom notificationChange the order of notification profile exceptions Assign a ring tone to a contact Change a notification profile exceptionDelete a notification profile exception About custom ring tones My device is vibrating more times than expected Notification profile troubleshooting Typing basics Typing Turn on key tones Type text using SureType technologyTyping input methods Set the cursor speed About typing input languages Type text using multi-tapSwitch typing input methods Switch typing input methods when typing Correct spelling quickly while you type Spelling checkerCheck spelling Correct spelling while you type Delete a word from the custom dictionary Change options for checking spellingAdd a word to the custom dictionary Change a word in the custom dictionary Change the Learn Words From Email Messages field to Off Custom dictionaryAbout the custom dictionary Stop adding items to the custom dictionary automatically Turn off AutoText for SMS text messages AutoTextAbout AutoText Create an AutoText entry Change an AutoText entry Delete an AutoText entryUndo an AutoText change Cannot check spelling Typing troubleshootingCannot type a password SureType technology does not recognize a word 158 Language Switch typing input methods Change the input options for SureType technologyChange the voice dialing language Change the display options for contacts Change the shortcut for switching typing input languagesTurn off the shortcut for switching typing input languages Language troubleshooting 162 Display and keyboard BacklightingDisplay options Add an application folder Set owner informationChange the display font About organizing applications External display Keyboard options Turn off trackball soundsAssign an application to a Convenience key Themes Accessibility options My display changed Display troubleshootingNo application opens when I press a Convenience key My device screen turns off Search criteria SearchMessages, attachments, and web pages Search for messages Search for messages by contact or subject Manage message search results Delete a saved search Organizer dataView a list of saved searches Change a saved search Manage contact lookup results Search for contacts in your organizations address book About synchronization Reconcile email messages over the wireless networkDelete email messages over the wireless network Synchronization Manage email reconciliation conflicts Synchronize organizer data over the wireless networkChange the Wireless Synchronization field to Yes About synchronization conflicts Delete all device data Prerequisites Restoring data over the wireless networkManage data synchronization conflicts About backing up and restoring device data Click Purge Deleted Items Synchronization troubleshooting User Guide 178 Bluetooth technology basics Bluetooth technology Click Transfer Contacts Switch to a paired Bluetooth enabled device during a callShare contacts with a paired Bluetooth enabled car kit Click Activate Bluetooth device Restrict outgoing calls Bluetooth technology optionsRename a paired Bluetooth enabled device Delete a paired Bluetooth enabled device Change the pairing name for your BlackBerry device Turn off the prompt that appears when connecting or pairingTurn off a Bluetooth profile Bluetooth profiles Cannot pair with a Bluetooth enabled device Bluetooth technology troubleshootingCannot type a passkey on a Bluetooth enabled device My list of paired Bluetooth enabled devices does not appear Cannot share contacts with a paired Bluetooth enabled device 186 Get your GPS location GPS technology troubleshootingGPS technology About GPS technology User Guide Map basics Maps Show or hide a layer on a map View a list of points of interest near a locationView points of interest on a map Track your movement Maps bookmarks Navigation Set the GPS receiver that you use to track your movement Map optionsAdd a bookmark folder for locations or routes File a bookmark for a location or route Hide the tracking information at the bottom of a map Keep backlighting on when you track your movementView status information at the top of a map View north at the top of a map Click View on Map Maps troubleshootingView GPS location information for a picture on a map Diagonal lines appear on a map Respond to an invitation Turn on invitation passwordsBlackBerry Messenger Add a contact Groups Conversations Ping a contact Send a file to a contactSend a voice note to a contact Send a vCard contact attachment Clear a conversation Start a conferenceView conference participants Copy a conversation Availability Click Set Alert Receive notification when a contact becomes available 202 View properties for an application Switch applicationsApplications Add an application Click Database Sizes Upgrade the BlackBerry Device SoftwareView the size of an application database About upgrading the BlackBerry Device Software Click Delete Downgrade Data Application troubleshootingClick Wireless Upgrade Click Previous upgrade succeeded Cannot add applications 206 Network connection indicators Wireless network coverageFind information about wireless coverage indicators Turn off a wireless connection Click My Preferred Network List Turn on wireless coverage notificationAbout the preferred wireless network list Bluetooth Green Turn off data service Change the order of preferred wireless networks About connecting to a Wi-Fi network Switch wireless networks manuallyVerify the status of network connections and services Wi-Fi connection settings Connect to a Wi-Fi network About Wi-Fi profilesWi-Fi profile security options Switch Wi-Fi networks manually Change the order of Wi-Fi profiles Install a root certificate on your computer Advanced Wi-Fi connection settingsPrevent your device from connecting to a Wi-Fi network Delete a Wi-Fi profile Prompt before connection Wi-Fi profile connection optionsAllow inter-access point handover Band type Wi-Fi profile IP and DNS options Wireless network coverage troubleshooting UMA connection settings Cannot synchronize a certificate 218 Power, battery, and memory Format a media card View the amount of available memoryBest practice Optimizing your device performance 221 222 Copy contacts from your SIM card to your contact list SIM cardAbout the SIM card phone book Add a contact to your SIM card About SIM card security Change a SIM card contactDelete a SIM card contact Store SMS text messages on your SIM card Change the display name for a phone number Change the SIM card PIN code 226 Security basics Security Password keeper Delete a password from the password keeper View a password in the password keeperChange a password in the password keeper Hide passwords in the password keeper Encryption Copy a passwordPrevent password copying Set a limit for password attempts in the password keeper About encryption keys About content protectionSet content protection strength Protect your device data Turn on memory cleaning Memory cleaningAbout content compression About memory cleaning Click Certificates CertificatesCertificate basics Download a certificate from an Ldap certificate server Certificate properties View properties for a certificate View the certificate chain for a certificate View one type of certificate in the certificate listSend a certificate Delete a certificate Revoke a certificate Certificate status indicatorsCertificate status Change the trust status of a certificate Certificate options Certificate revocation reasonsChange the display name for a certificate Add an email address to a certificate Click Associate AddressesClick Add Address Download a personal PGP key from the PGP Universal Server Download an updated PGP key from an Ldap certificate serverPGP keys Certificate shortcuts View properties for a PGP key PGP key propertiesSend a PGP key Check the revocation status of a PGP key PGP key status PGP key status indicatorsDelete a PGP key Clear the PGP data cache Change the trust status of a PGP key Revoke a PGP keyPGP key revocation reasons PGP key options Change the display name for a PGP key Change connection information for a certificate server Certificate serversPGP key shortcuts Add a certificate server Delete a certificate server Connection options for Ldap certificate serversConnection options for Ocsp and CRL servers Send connection information for a certificate server Key stores Change the key store passwordSynchronize the key store password with the device password Change when your device deletes the key store password Turn off automatic backup of key store data Click Key Stores Change the Certificate Service fieldChange the refresh rate for certificate revocation lists Smart cards About using a smart card with your deviceAbout two-factor authentication Turn on two-factor authentication Import a certificate from a smart card About smart password entryTurn off smart password entry Change the User Authenticator field to Smart Card Click Smart Card Switch smart password filtersPrerequisites Using authentication certificates Use a certificate to authenticate your smart card Software tokens VPN settings Change the software token for a VPN profile Change the user name and password for a VPN profilePrerequisites Logging in to a VPN Log in to a VPN Third-party application control Reset connection permissions for third-party applicationsAbout security self-tests Verify security software Turn on safe mode Set permissions for a third-party applicationConnection permissions for third-party applications Interaction permissions for third-party applications Cannot download a certificate Security troubleshootingCannot unlock my device using my smart card Data permissions for third-party applications User Guide 258 Service books and diagnostic reports Service booksDiagnostic reports Set a default recipient for diagnostic reports View a diagnostic reportSubmit a diagnostic report Delete a diagnostic report Submit a Wi-Fi diagnostic report Wi-Fi diagnostic reportsCannot run or submit a diagnostic report About Wi-Fi diagnostic reports Set a default recipient for Wi-Fi diagnostic reports BrickBreaker About BrickBreakerBrickBreaker capsules Set the paddle speed Adjust the volumeBrickBreaker scoring Play BrickBreaker Check the high scores on the BrickBreaker web site Click Send High ScoreClick High Scores 266 Certificate BlackBerry enabled deviceGlossary BlackBerry MDS Ldap certificate server Mass storage mode Private key Ocsp serverPersonal certificate Personal PGP key Triple DES WML 272 273 Legal notice User Guide User Guide

Blackberry 8220 manual Contents

Models: 8220