101

Message shortcuts	9
S/MIME-protected messages	59
PGP protected messages	65
Message troubleshooting	70
Attachments	75
Attachment basics	75
Document attachments	77
Spreadsheet attachments	77
Media attachments	78
Presentation attachments	79
vCard contact attachments	80
Attachment shortcuts	10
Attachment troubleshooting	80
Camera and video camera	83
Take a picture	83
Pan a picture	83
Zoom in to or out from a picture	83
Record a video	83
Camera and video camera options	84
Camera and video camera shortcuts	10
Camera and video camera troubleshooting	86
Media	87
Transferring and downloading media files	87
Playing media files and recording voice notes	89
Managing media files	91
Viewing pictures	94
Managing pictures	96
Media card and mass storage mode options	97
Media shortcuts	11
Media troubleshooting	99
Browser	101
Browser basics	101
Browser bookmarks	104
Web feeds	106
Browser options	108
Browser security	111
Browser push	113
Browser shortcuts	11

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Contents

User Guide SWD-438151-0717114701-001 Contents 101 121 169 195 227 259 User Guide Shortcuts BlackBerry basics shortcutsPhone shortcuts Message shortcuts Attachment shortcuts Camera and video camera shortcuts Media shortcuts Browser shortcutsOn a web Navigate a web Insert symbols Calendar shortcutsTyping shortcuts Work with text Search shortcuts Map shortcuts Phone Phone Phone basics Dial using numbers or letters Switch applications during a callMake a call when the device is locked Turn on the speakerphone Volume Emergency calls Change the voice mail access number Voice mailImprove sound quality during a call Improve sound quality for all calls Speed dial Voice dialing Check a status using a voice command Turn off choice lists for voice commandsChange the voice dialing language Turn off voice prompts Set the matching sensitivity level for voice commands Conference callsSet playback options for voice dialing Improve voice recognition of numbers Call logs View call logs in a message list Add notes to a call logChange call log notes Send a call log Call waiting Call forwardingTurn on call waiting About call forwarding Add a call forwarding phone number Change a call forwarding phone numberDelete a call forwarding phone number Click New Number Call blocking Fixed dialing Click Enable FDN Mode Turn on fixed dialingAdd a contact to your fixed dialing list Change a contact in your fixed dialing list Set the default country code and area code Smart dialingDelete a contact from your fixed dialing list About smart dialing TTY support Multiple phone numbersAbout TTY support Turn on TTY support Switch the active phone number Hide or display your phone number when you make callsPhone options Turn on dialing from the Lock screen Stop answering calls automatically when you open the flip Reset a call timerClick Last Call or Total Calls Click Clear Timer Turn off the prompt that appears before you delete items Phone troubleshooting About telecoil modeTurn on telecoil mode Click Hearing Aid Mode My phone number appears as Unknown in the phone application Cannot make calls using a voice commandCannot check my voice mail Some features are not available on my device Cannot make a conference call Message basics MessagesComposing messages Sending messages Add a signatureDelete the disclaimer from an email message Create a link for a PIN Send an SMS text message Send a PIN messageSend an MMS message Managing messages Save a message Search for text in a message, in an attachment, or on a webMark a message as opened or unopened View an address instead of a display name Email messages Email message basicsDelete the original text from a reply message File an email message Click Folder Redirection Add, change, or delete an email message folderChange the Save Copy In Sent Folder field to No Email message filters About email message filtersCreate an email message filter Options for email message filters Turn on an email message filter Change an email message filter Email message options Prioritize email message filtersDelete an email message filter Check spelling automatically before sending email messages Request delivery or read confirmation for email messages View email messages in plain text formatStop loading pictures in Html email messages Hide filed email messages Stop forwarding email messages to your device Receive only the first section of long email messagesChange the Send Email to Handheld field to No PIN messages About PIN messagesFind your PIN Send a PIN message SMS text messages SMS text message basicsAbout SMS text messages Find your SMS phone number Options for SMS text messages Turn off AutoText for SMS text messagesView more of the history in SMS text messages Store SMS text messages on your SIM card Set a wireless network type for sending SMS text messages Cell broadcastingAbout cell broadcasting Turn on cell broadcasting MMS messages MMS message basics MMS message attachments Create a slide show in an MMS messageAttach a media file to an MMS message Attach Picture Attach Audio Attach Video Attach Voice Note MMS message options Stop receiving MMS messages when roaming Message list optionsView the size of an MMS message before sending it Block MMS messages Click General Settings Set how long your device stores messages Hide the new or unopened message indicator Change how a message list displays messagesAbout multiple message lists Use one message list or multiple message lists Block incoming messages Hide sent messagesClick Firewall Reset a blocked message counter Click Configure ExceptionsClick Reset Count or Reset All Counts Add a contact to your allowed sender list MIME-protected messages MIME-protected message basicsAbout signing and encrypting messages Sign or encrypt a message Attachment indicators in S/MIME-protected messages Attach a certificate to a messageDownload the certificate used to sign or encrypt a message Add a certificate from a message Digital signature indicators MIME-protected message statusView the certificate used to sign or encrypt a message View encryption information for a weakly encrypted message Encryption status indicators Change the default signing and encryption optionMIME-protected message options Check the status of a certificate or certificate chain Change the default message classification Change the size of S/MIME indicators in messagesAbout message classifications Change the Message Viewer Icons field MIME-protected message troubleshooting Cannot open an attachment in an encrypted messageChange the Request S/MIME Receipts field to Yes Change the Warn about truncated messages field to No PGP protected messages PGP protected message basicsEncrypt a PGP protected message with a pass phrase Attach a PGP key to a message Attachment indicators in PGP protected messages Download the PGP key used to sign or encrypt a messageAdd a PGP key from a message Add a PGP key from an attachment View the PGP key used to sign or encrypt a message PGP protected message statusClick Display Senders PGP Key or Display Encryption PGP key PGP protected message options Change your signing and encryption key Change the size of PGP indicators in messages Change the encryption algorithms for PGP protected messages Message troubleshooting PGP protected message troubleshootingChange the Warn about problems with my PGP keys field to No Cannot send messages Am not receiving messages Cannot file email messages Cannot send SMS text messages Am not receiving SMS text messagesSome messages no longer appear on my device Message or attachment does not appear or is truncated Html email messages do not appear correctly Some email message folders appear dimmedEmail message filters are not working correctly Cannot turn on cell broadcasting View a list of saved searches Attachments Attachment basics Open a link in an attachment View properties for an attachmentSet font options for an attachment Search for text in a message, in an attachment, or on a web Document attachments Spreadsheet attachments Media attachments Presentation attachments Attachment troubleshooting Skipped content bar appears in a documentVCard contact attachments About vCard contact attachments Question mark appears on a slide Camera and video camera Camera and video camera Take a picturePan a picture Zoom in to or out from a picture Camera and video camera options Apply a color effect to pictures or videos Camera and video camera troubleshooting Cannot save pictures or videosFlash dims or turns off Some pictures that I take are blurry Media Transferring and downloading media filesAbout transferring media files Save a song or video from a web Receive a media file using Bluetooth technology Send a media fileDownload a ring tone Download a Home screen background Playing media files and recording voice notes Switch applications during a song Amplify the volumeSearch for a media file Record a voice note Keep backlighting on when you play a video Managing media filesPlaylists About playlists Change a standard playlist Create an automatic playlistRepeat a playlist Click Playlists View properties for a media file Change the amount of memory available for media filesRename a media file Rename a playlist Viewing pictures Move a media fileDelete a media file View a picture View pictures as a slide show Change the number of seconds between slides in a slide showView pictures by name Zoom in to or out from a picture Managing pictures Media card and mass storage mode options Rename a picture or picture folderMove a picture Delete a picture or picture folder Format a media card View the amount of available memoryAbout file encryption Encrypt the files on a media card Media troubleshooting Turn off mass storage modeTurn off the mass storage mode prompt Cannot play a song or video on a web My device does not recognize my media card Browser basics BrowserBrowsing web pages Move through a web page line by line Refresh a webSave a web page to a message list Stop loading a web Viewing, copying, and forwarding addresses Browser bookmarks Viewing pictures and playing media filesAbout bookmarks for web pages Add a bookmark for a web Change a bookmark for a web Send a bookmark for a webDelete a bookmark for a web Add a bookmark folder for web pages Web feeds Rename a bookmark folder for web pagesDelete a bookmark folder for web pages About web feeds View web feed content Listen to web feed contentMark a web feed title as opened or unopened Change a web feed Change the default browser view Browser optionsDelete a web feed Change the home page or start Change options for pictures and animation on web pages Change display options for web pagesChange font options for web pages Set the character encoding for all web pages About browser configurations Clear a browser cacheClear the browser history Click Cache Operations Browser security Add a trusted content server Wtls options Browser push About browser pushTurn off browser push Browser push options MDS Hosts Process SmscSmsc Hosts Process IP Cannot set up automatic synchronization for bookmarks Browser troubleshootingNo browser is available on my device 116 Date, time, and alarm Click Update TimeSet the date and time Click Set Time Turn on bedside clock mode Set options for bedside clock modeChange the clock face Display a second time zone Turn on the alarm Silence the alarmChange alarm notification options Set the timer Date, time, and alarm troubleshooting Change timer notification optionsTime on my device is incorrect Contacts Personal organizerContact basics View a contact Change a contactDelete a contact Search for contacts in your organizations address book Customizing contacts About custom ring tonesAssign a ring tone to a contact Add a caller ID picture for a contact Mailing lists Delete the caller ID picture for a contactAbout mailing lists Create a mailing list Multiple contact lists Contact list options Sort contacts or tasksChange the display options for contacts Turn off the prompt that appears before you delete items Calendar Contact troubleshootingCalendar basics Schedule an alarm Schedule an appointment quickly in Day viewSchedule a meeting Recurrence fields Open an appointment, meeting, or alarm Delete an appointment, meeting, or alarmSwitch days in Day view Meetings View your calendar when responding to a meeting Respond to a meeting invitationCheck availability of meeting participants Click View Calendar Calendar options Change the start and end time for days Change the snooze time for remindersView tasks in a calendar Change the first day of the week Hide free time in Agenda view Change how long your device stores calendar entriesView the number of calendar entries stored in a calendar Click General Options Change the Keep Appointments field Multiple calendars Calendar troubleshooting TasksCalendar shortcuts Task basics Change a task Change the status of a taskHide completed tasks Send a task or memo Task list options Delete a task Memos Memo basicsView the number of tasks or memos stored on your device Create a memo Categories Memo list optionsAbout categories Delete a memo Create a category for contacts, tasks, or memos Categorize a contact, task, or memoSort contacts, tasks, or memos by category Delete a contact, task, or memo from a category Use the calculator CalculatorConvert a measurement 142 Notification profiles Notification basics Change a notification profile Delete a notification profilePrevent notification during calls Silence your device Turn off Bluetooth connection notification Turn on wireless coverage notificationLED notification LED notification About custom notification Custom notificationChange the order of notification profile exceptions Change a notification profile exception Delete a notification profile exceptionAbout custom ring tones Assign a ring tone to a contact Notification profile troubleshooting My device is vibrating more times than expected Typing Typing basics Type text using SureType technology Typing input methodsSet the cursor speed Turn on key tones Type text using multi-tap Switch typing input methodsSwitch typing input methods when typing About typing input languages Spelling checker Check spellingCorrect spelling while you type Correct spelling quickly while you type Change options for checking spelling Add a word to the custom dictionaryChange a word in the custom dictionary Delete a word from the custom dictionary Custom dictionary About the custom dictionaryStop adding items to the custom dictionary automatically Change the Learn Words From Email Messages field to Off AutoText About AutoTextCreate an AutoText entry Turn off AutoText for SMS text messages Delete an AutoText entry Change an AutoText entryUndo an AutoText change Typing troubleshooting Cannot type a passwordSureType technology does not recognize a word Cannot check spelling 158 Language Change the input options for SureType technology Switch typing input methodsChange the voice dialing language Change the shortcut for switching typing input languages Turn off the shortcut for switching typing input languagesLanguage troubleshooting Change the display options for contacts 162 Backlighting Display and keyboardDisplay options Set owner information Change the display fontAbout organizing applications Add an application folder External display Turn off trackball sounds Keyboard optionsAssign an application to a Convenience key Accessibility options Themes Display troubleshooting No application opens when I press a Convenience keyMy device screen turns off My display changed Search Messages, attachments, and web pagesSearch for messages Search criteria Manage message search results Search for messages by contact or subject Organizer data View a list of saved searchesChange a saved search Delete a saved search Search for contacts in your organizations address book Manage contact lookup results Reconcile email messages over the wireless network Delete email messages over the wireless networkSynchronization About synchronization Synchronize organizer data over the wireless network Change the Wireless Synchronization field to YesAbout synchronization conflicts Manage email reconciliation conflicts Prerequisites Restoring data over the wireless network Manage data synchronization conflictsAbout backing up and restoring device data Delete all device data Synchronization troubleshooting Click Purge Deleted Items User Guide 178 Bluetooth technology Bluetooth technology basics Switch to a paired Bluetooth enabled device during a call Share contacts with a paired Bluetooth enabled car kitClick Activate Bluetooth device Click Transfer Contacts Bluetooth technology options Rename a paired Bluetooth enabled deviceDelete a paired Bluetooth enabled device Restrict outgoing calls Turn off the prompt that appears when connecting or pairing Change the pairing name for your BlackBerry deviceTurn off a Bluetooth profile Bluetooth profiles Bluetooth technology troubleshooting Cannot type a passkey on a Bluetooth enabled deviceMy list of paired Bluetooth enabled devices does not appear Cannot pair with a Bluetooth enabled device Cannot share contacts with a paired Bluetooth enabled device 186 GPS technology troubleshooting GPS technologyAbout GPS technology Get your GPS location User Guide Maps Map basics View a list of points of interest near a location View points of interest on a mapTrack your movement Show or hide a layer on a map Navigation Maps bookmarks Map options Add a bookmark folder for locations or routesFile a bookmark for a location or route Set the GPS receiver that you use to track your movement Keep backlighting on when you track your movement View status information at the top of a mapView north at the top of a map Hide the tracking information at the bottom of a map Maps troubleshooting View GPS location information for a picture on a mapDiagonal lines appear on a map Click View on Map Turn on invitation passwords BlackBerry MessengerAdd a contact Respond to an invitation Groups Conversations Send a file to a contact Send a voice note to a contactSend a vCard contact attachment Ping a contact Start a conference View conference participantsCopy a conversation Clear a conversation Availability Receive notification when a contact becomes available Click Set Alert 202 Switch applications ApplicationsAdd an application View properties for an application Upgrade the BlackBerry Device Software View the size of an application databaseAbout upgrading the BlackBerry Device Software Click Database Sizes Application troubleshooting Click Wireless Upgrade Click Previous upgrade succeededCannot add applications Click Delete Downgrade Data 206 Wireless network coverage Find information about wireless coverage indicatorsTurn off a wireless connection Network connection indicators Turn on wireless coverage notification About the preferred wireless network listBluetooth Green Click My Preferred Network List Change the order of preferred wireless networks Turn off data service Switch wireless networks manually Verify the status of network connections and servicesWi-Fi connection settings About connecting to a Wi-Fi network About Wi-Fi profiles Connect to a Wi-Fi networkWi-Fi profile security options Change the order of Wi-Fi profiles Switch Wi-Fi networks manually Advanced Wi-Fi connection settings Prevent your device from connecting to a Wi-Fi networkDelete a Wi-Fi profile Install a root certificate on your computer Wi-Fi profile connection options Allow inter-access point handoverBand type Prompt before connection Wi-Fi profile IP and DNS options UMA connection settings Wireless network coverage troubleshooting Cannot synchronize a certificate 218 Power, battery, and memory View the amount of available memory Format a media cardBest practice Optimizing your device performance 221 222 SIM card About the SIM card phone bookAdd a contact to your SIM card Copy contacts from your SIM card to your contact list Change a SIM card contact Delete a SIM card contactStore SMS text messages on your SIM card About SIM card security Change the SIM card PIN code Change the display name for a phone number 226 Security Security basics Password keeper View a password in the password keeper Change a password in the password keeperHide passwords in the password keeper Delete a password from the password keeper Copy a password Prevent password copyingSet a limit for password attempts in the password keeper Encryption About content protection Set content protection strengthProtect your device data About encryption keys Memory cleaning About content compressionAbout memory cleaning Turn on memory cleaning Certificates Certificate basicsDownload a certificate from an Ldap certificate server Click Certificates View properties for a certificate Certificate properties View one type of certificate in the certificate list Send a certificateDelete a certificate View the certificate chain for a certificate Certificate status indicators Certificate statusChange the trust status of a certificate Revoke a certificate Certificate revocation reasons Certificate optionsChange the display name for a certificate Click Associate Addresses Add an email address to a certificateClick Add Address Download an updated PGP key from an Ldap certificate server PGP keysCertificate shortcuts Download a personal PGP key from the PGP Universal Server PGP key properties View properties for a PGP keySend a PGP key PGP key status PGP key status indicators Delete a PGP keyClear the PGP data cache Check the revocation status of a PGP key Revoke a PGP key Change the trust status of a PGP keyPGP key revocation reasons PGP key options Change the display name for a PGP key Certificate servers PGP key shortcutsAdd a certificate server Change connection information for a certificate server Connection options for Ldap certificate servers Connection options for Ocsp and CRL serversSend connection information for a certificate server Delete a certificate server Change the key store password Synchronize the key store password with the device passwordChange when your device deletes the key store password Key stores Click Key Stores Change the Certificate Service field Turn off automatic backup of key store dataChange the refresh rate for certificate revocation lists About using a smart card with your device About two-factor authenticationTurn on two-factor authentication Smart cards About smart password entry Turn off smart password entryChange the User Authenticator field to Smart Card Import a certificate from a smart card Switch smart password filters Prerequisites Using authentication certificatesUse a certificate to authenticate your smart card Click Smart Card VPN settings Software tokens Change the user name and password for a VPN profile Prerequisites Logging in to a VPNLog in to a VPN Change the software token for a VPN profile Reset connection permissions for third-party applications About security self-testsVerify security software Third-party application control Set permissions for a third-party application Turn on safe modeConnection permissions for third-party applications Interaction permissions for third-party applications Security troubleshooting Cannot unlock my device using my smart cardData permissions for third-party applications Cannot download a certificate User Guide 258 Service books Service books and diagnostic reportsDiagnostic reports View a diagnostic report Submit a diagnostic reportDelete a diagnostic report Set a default recipient for diagnostic reports Wi-Fi diagnostic reports Cannot run or submit a diagnostic reportAbout Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic report Set a default recipient for Wi-Fi diagnostic reports About BrickBreaker BrickBreakerBrickBreaker capsules Adjust the volume BrickBreaker scoringPlay BrickBreaker Set the paddle speed Click Send High Score Check the high scores on the BrickBreaker web siteClick High Scores 266 BlackBerry enabled device GlossaryBlackBerry MDS Certificate Mass storage mode Ldap certificate server Ocsp server Personal certificatePersonal PGP key Private key Triple DES WML 272 Legal notice 273 User Guide User Guide

Blackberry 8220 manual 101

Models: 8220

Attachments

Camera and video camera

Media