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Blackberry 8330 manual Cannot join a call

Models: 8330

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I cannot join a call

If your BlackBerry® device is associated with an enterprise voice phone number, you cannot join a call that you make from or receive to your enterprise voice phone number with a call that you make from or receive to the phone number provided by your wireless service provider.

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Blackberry 8330 manual Cannot join a call

Contents

User Guide SWD-319876-1213120259-001 Contents Voice dialing 105 115 141 179 221 251 267 Page Switch typing input methods Switch applicationsBlackBerry basics Assign an application to a Convenience keyTurn on standby mode About linksCreate a link for a PIN Expand a folderNo application opens when I press a Convenience key BlackBerry basics troubleshootingSome features are not available on my device Page Shortcuts Phone shortcutsCamera and video camera shortcuts Message shortcutsA message list Typing shortcutsMove around a message list Search shortcuts Attachment shortcutsBrowser shortcuts Media shortcutsOn a web Navigate a webMap shortcuts Calendar shortcutsPage Phone Phone basicsDial using numbers or letters Switch applications during a callSwitch calls Make a call when the device is lockedVolume Emergency callsChange the default volume for calls Make a call using a voice commandVoice dialing Improve sound quality during a callDial an extension using a voice command Check your phone number using a voice commandTurn off choice lists for voice commands Set the matching sensitivity level for voice commandsChange the voice mail access number Voice mailSet playback options for voice dialing Improve voice recognition of numbersSpeed dial Conference callsCaller ID Create a phone number link for a conference callLeave a conference call Add a caller ID picture for a contactCall logs Delete the caller ID picture for a contactAbout call logs View call logs in a message listCall forwarding Change call log notesForward a call log Delete call log notesPrerequisites Call forwarding Forward callsAdd a call forwarding phone number Change a call forwarding phone numberSet the default country code and area code Smart dialingDelete a call forwarding phone number About smart dialingTTY support About TTY supportPrerequisites TTY support Turn on TTY supportMultiple phone numbers Phone optionsSort phone numbers or contacts on the Phone screen Turn off the prompt that appears before you delete itemsClick General Options Click General Options Set the Auto End Calls field to NeverReset a call timer About telecoil modeTurn on telecoil mode Click Last Call or Total Calls Click Clear TimerPhone troubleshooting Cannot make calls using a voice commandCannot make or receive calls Cannot check my voice mailCannot join a call Voice dialing Turn off choice lists for voice commands Set the matching sensitivity level for voice commandsTurn off voice prompts Set playback options for voice dialingImprove voice recognition of numbers Voice dialing troubleshootingUse a headset Page Camera and video camera Take a pictureZoom in to or out from a subject View the number of remaining picturesView the amount of memory available for recording videos Camera and video camera optionsChange the video size and format Set picture sizeSet picture quality Apply a color effect to picturesCamera and video camera troubleshooting Cannot save pictures or videosFlash dims or turns off Some pictures that I take are blurryEmail messages Email message basicsBlind carbon copy a contact Attach a contact to a messageSet the importance level for a message Save a messageDelete a message Delete multiple messagesMark a message as opened or unopened Create a link for a PINEmail message folders File an email messageAdd, change, or delete an email message folder Hide filed email messagesSent messages Resend a messageStop a message from sending Hide sent messagesAbout email message filters Email message filtersCreate an email message filter Options for email message filters Turn on an email message filterChange an email message filter Forward email messages to your device when no filters applyChange the order of email message filters Delete an email message filter Email message forwardingStop forwarding email messages to your device Reset a blocked message counter Message optionsBlock incoming messages Check spelling automatically before sending email messagesView an address instead of a display name Add a signatureSet an out-of-office reply Click Show AddressClick Default Services Change the Messaging Cmime field Click General SettingsMessage list options Delete the disclaimer from an email messageView more of the subject line for messages Set how long your device stores messagesAbout multiple message lists Use one message list or multiple message listsHide the new or unopened message indicator Cannot send messages Message troubleshootingAm not receiving messages Cannot file email messages Some messages no longer appear on my deviceMessage or attachment is truncated Some email message folders appear dimmedEmail message filters are not working correctly Page PIN messages PIN message basicsAbout PIN messages Find your PINSet a high importance level for received PIN messages Save a message Sent messages Set the Keep Messages field Hide the new or unopened message indicator Message shortcuts Message troubleshooting Message or attachment is truncated Page SMS text messages SMS text message basicsAbout SMS text messages Find your SMS phone numberAdd a contact to an SMS text message Click Add RecipientDelete the history from an SMS text message Click Remove HistoryTurn off AutoText for SMS text messages Set the Disable AutoText field to YesView more of the history in SMS text messages Set the Number of Previous Items field Select the check box beside one or more message types Message shortcuts Cannot send SMS text messages Am not receiving SMS text messagesPage Page MMS messages MMS message basicsCreate a slide show in an MMS message Attach Picture Attach Audio Attach VideoForward an MMS message Delete a message MMS message attachments Attach a media file to an MMS messageAttach an appointment to an MMS message Save a media file from an MMS messageAdd a contact to your address book from an MMS message Request delivery or read notification for an MMS messageClick Add To Calendar Click View AttachmentStop receiving MMS messages when roaming View the size of an MMS message before sending itSet the Keep Messages field Press the Menu key Block MMS messages Message shortcuts Cannot attach a file to an MMS message Some messages no longer appear on my device Typing Typing basicsCancel a text selection Set the cursor speedTurn on key tones Set the trackball sensitivitySwitch typing input methods Type in Arabic or Russian using SureType technologyTyping input methods Change the typing input languageSpelling checker Type in Arabic or Russian using multi-tapChange options for checking spelling AutoText Add a word to the custom dictionaryChange a word in the custom dictionary Delete a word from the custom dictionaryCreate an AutoText entry Change an AutoText entryDelete an AutoText entry Undo an AutoText changeTyping troubleshooting Cannot check spelling104 Search About searchSearch for messages Search criteriaView a list of saved searches Change a saved searchDelete a saved search Search for messages by contact or subjectSearch for organizer data 108 Attachments Attachment basicsDocument attachments View the table of contents in a documentView tracked changes in a document Spreadsheet attachments Media attachments Presentation attachmentsVCard contact attachments Skipped content bar appears in a document Attachment troubleshootingQuestion mark appears on a slide Prerequisites Wireless email reconciliation Reconcile email messages over the wireless networkDelete email messages over the wireless network SynchronizationPrerequisites Wireless data synchronization Synchronize organizer data over the wireless networkChange the Wireless Synchronization field to Yes About synchronization conflictsPrerequisites Wireless data restoration Manage data synchronization conflictsAbout backing up and restoring device data Delete all device dataSynchronization troubleshooting Click Purge Deleted Items119 120 Browser Browser basicsFollow a link Move back or forward a webMove through a web page line by line Save a web page to a message listLinks, pictures, and web page addresses Forward a link or picture from a web Forward a web page addressView a full picture on a web Zoom in to or out from a pictureBrowser bookmarks Change the picture quality in the browserLoad pictures on a web About bookmarks for web pagesMake a web page available offline Change a bookmark for a webForward a bookmark for a web Delete a bookmark for a webFile a bookmark for a web Expand a folderCollapse a folder Rename a bookmark folder for web pagesView web feed content Listen to web feed contentWeb feeds About web feedsMark a web feed title as opened or unopened Change a web feedFile a web feed Delete a web feedChange the default browser view Browser optionsClear a browser cache Clear browser historySet the web content type that the browser accepts Set the default browser configurationChange the number of times animated graphics repeat Change the home page or startBrowser security Set the character encoding for all web pagesReceive a prompt before running a script Receive a prompt before closing the browserManage browser security About WtlsTLS options Add a trusted content server Default Client CertWtls options Prompt if Client Cert Not FoundBrowser push About browser pushTurn off browser push Browser push optionsProcess IP IP HostsCannot set up automatic synchronization for bookmarks Browser troubleshootingNo browser is available on my device 138 Applications Add an applicationView properties for an application Delete a third-party applicationApplication troubleshooting Cannot add applicationsReceive a media file using Bluetooth technology Click Receive Using BluetoothMedia Media file managementSend As Email Send As MMS Send Using Bluetooth Forward a media fileDelete a media file Rename a media fileSongs, ring tones, videos, and voice notes Move a media fileChange the amount of memory available for media files View properties for a media filePlay a song or video on a web Save a song or video from a webRecord a voice note Shuffle songsSwitch applications during a song Play the next or previous song in a categoryRepeat a media file Search for a media fileAmplify the volume Keep backlighting on when you play a videoPlaylists Add a song to a standard playlistDelete a song from a standard playlist Change the order of songs in a standard playlistView a playlist Delete a playlistPictures Delete a picture or picture folder Rename a picture or picture folderMove a picture Download a Home screen background Use a picture as the Home screen backgroundView pictures as a slide show Change the number of seconds between slides in a slide showMedia card options Pan a pictureAbout media cards About media card encryptionTurn on mass storage mode manually Turn off the mass storage mode promptTurn off mass storage mode support View the amount of available memory on a media cardMedia troubleshooting Format a media cardTurn off media card support Cannot play a song or video on a webMy device does not recognize my media card Maps Map basicsNavigation Map options Maps troubleshooting Keep backlighting on when you track your movementHide the tracking information at the bottom of a map Diagonal lines appear on a mapGPS technology About GPS technologyTurn on GPS technology Get your GPS locationGPS technology troubleshooting Cannot use GPS technologyContacts Contact basicsDelete a contact About pauses and waitsAdd a pause or a wait to a phone number About custom ring tonesMailing lists About mailing listsCreate a mailing list Change a mailing listDelete a mailing list View a mailing listClick Delete Group Categories About categoriesCreate a category for contacts, tasks, or memos Categorize a contact, task, or memoAddress lookup Contact list options Sort contacts or tasksSet display options for contacts Prevent duplicate names in your address bookContact troubleshooting Caller ID pictures are not appearing on my deviceCalendar Calendar basicsSchedule a meeting Recurrence fieldsClick Invite Attendee EverySwitch days in Day view MeetingsOpen an appointment or a meeting Delete an appointment or a meetingView your calendar when responding to a meeting Respond to a meeting invitationChange the list of participants for a meeting Send an email message to all meeting participantsChange the default calendar view Change the default reminder time for calendar entriesCalendar options Change the start and end time for daysView tasks in a calendar Change the first day of the weekHide free time in Agenda view Click General Options Change the First Day of Week fieldView the number of calendar entries stored in a calendar Change how long your device stores calendar entriesClick General Options Change the Keep Appointments field Multiple calendars Calendar troubleshooting Cannot set some fields when scheduling appointmentsClick Default Services Cannot schedule appointments that span multiple days178 Tasks Task basicsCreate a task Change a taskHide completed tasks Forward a task or memoDelete a task Click Hide CompletedAddress book, task list, or memo list, press the Menu key Task list options View tasks in the calendar183 184 Memos Memo basicsCreate a memo Change a memoDelete a memo Memo list options 188 Alarm About the alarmTurn on the alarm Silence the alarm190 Use the calculator CalculatorConvert a measurement 192 Bluetooth technology Bluetooth technology basicsSwitch to a paired Bluetooth enabled device during a call Share contacts with a paired Bluetooth enabled car kitClick Activate Bluetooth device Click Transfer Address BookBluetooth technology options Rename a paired Bluetooth enabled deviceDelete a paired Bluetooth enabled device Restrict outgoing callsChange the pairing name for your BlackBerry device Turn off Bluetooth connection notificationTurn off the prompt that appears when connecting or pairing Change the LED Connection Indicator field to OffBluetooth technology troubleshooting Cannot type a passkey on a Bluetooth enabled deviceMy list of paired Bluetooth enabled devices does not appear Cannot pair with a Bluetooth enabled device198 Date and time troubleshooting Click Update TimeDate and time Set the date and time200 Notification profiles Notification basicsChange your ring tone Delete a notification profilePrevent notification during calls LED notification Silence your deviceView a list of saved ring tones LED notificationTurn on wireless coverage notification Set the LED Coverage Indicator field to OnCustom notification About custom notificationChange the order of notification profile exceptions Change a notification profile exceptionClick Add Name Add Name Change NameNotification profile troubleshooting Delete a notification profile exceptionMy device is vibrating more times than expected Delete Name207 208 Turn on invitation passwords BlackBerry MessengerContacts Respond to an invitationTurn off invitation forwarding options View a contacts informationRename a contact Add a groupConversations Add an emoticon Send a file to a contactPing a contact Turn off ping vibrationAvailability Receive notification when a contact becomes available Click Set AlertBacklighting Display and keyboardDisplay options Set the display font About organizing applicationsAdd an application folder Move an application iconHide an application icon Keyboard optionsDelete an application folder Themes Display troubleshooting Download a themeMy device screen turns off My display changed220 Language Set display options for contacts Turn off the shortcut for switching typing input languagesChange the Use Input Method Shortcut field to No Language troubleshooting Some characters do not appear correctly on my device224 Wireless network coverage Find information about wireless coverage indicatorsTurn off a wireless connection Network connection indicatorsTurn on wireless coverage notification Turn off data serviceVerify the status of network connections and services Click Services StatusWireless network coverage troubleshooting Cannot connect to a wireless network228 Power, battery, and memory 230 Security Security basicsPassword keeper View a password in the password keeper Change a password in the password keeperHide passwords in the password keeper Delete a password from the password keeperEncryption Set content protection strength Protect your device dataAbout encryption keys Generate an encryption keyMemory cleaning About content compressionAbout memory cleaning Turn on memory cleaningAdvanced security Delete sensitive application data from the device memoryAbout security self-tests Verify security softwareAbout two-factor authentication About certificatesAbout the key store About PGP keysSmart cards Security troubleshooting Software tokens241 242 Reset connection permissions for third-party applications Click Reset SettingsThird-party application control About permissions for third-party applicationsConnection permissions for third-party applications Interaction permissions for third-party applicationsData permissions for third-party applications 246 About BrickBreaker BrickBreakerBrickBreaker capsules Adjust the volume BrickBreaker scoringPlay BrickBreaker Set the paddle speedSubmit a score to the BrickBreaker high score web site Check the high scores on the BrickBreaker web siteClick Send High Score Click High Scores250 Service books About service booksAccept a service book Delete a service book252 Troubleshooting 254 255 256 257 258 259 260 261 262 263 264 Diagnostic reports Cannot run or submit a diagnostic report Set a default recipient for diagnostic reportsClick Delete or Delete All Mass storage mode BlackBerry enabled deviceGlossary Triple DES Legal notice 504,773 101,501 506,865