User Guide | Blackberry 8980 specification

User Guide

Service books and diagnostic reports

4.Click WLAN Tools.

5.Click WLAN Diagnostics.

6.Press the Menu key.

7.Click Options.

8.Type the contact information.

9.Press the Menu key.

10.Click Save.

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Blackberry 8980 manual User Guide

Contents

User Guide SWD-1026376-0713014804-001 Contents 142 151 215 259 294 307 330 416 433 Welcome to BlackBerry Feature availability Complete the setup wizard Start using your deviceSet up an email address Find more information BlackBerry basics Navigation and typingAbout the Menu key and Escape key Move around the screen Change your ring tone Send an email messageSend an SMS text message Schedule an appointment Add a contactTake a picture Record a video Turn on the alarm Troubleshooting BasicsPair with a Bluetooth enabled device Visit a web Am not receiving messages Cannot set up an email address Cannot send SMS text messages Battery is not chargingCannot save media files Cannot play a media file on a web Shortcuts BlackBerry basics shortcutsPhone shortcuts Message shortcuts File and attachment shortcuts Typing shortcuts Browser shortcuts Media shortcuts Calendar shortcuts Search shortcuts Troubleshooting ShortcutsMap shortcuts Cannot use a shortcut Phone basics PhoneFind your phone number Answer a call Mute a call Place a call on holdTurn on the speakerphone Switch applications during a call Dial using numbers or lettersMake a call when your device is locked About using a headset About emergency calls Emergency callsMake an emergency call About GPS technology Adjust the volume VolumeChange the default volume for calls Turn on GPS technology Change the voice mail access number About your voice mail greeting and voice mail passwordVoice mail Improve sound quality for all calls Speed dial Set up speed dial for a contactConference calls Change the contact assigned to a speed dial key Create a phone number link for a conference call Make a conference callSpeak privately with a contact during a conference call Disconnect a contact from a conference call About call logs Call logsView call logs in the messages application Add notes to a call log Send a call log Change call log notesDelete call logs Delete call log notes Call forwarding Call waitingTurn on call waiting About call forwarding Add a call forwarding phone number Change a call forwarding phone numberDelete a call forwarding phone number Call blocking Change the call blocking passwordAbout call blocking Block calls About fixed dialing Fixed dialingTurn on fixed dialing Add a contact to your fixed dialing list Change a contact in your fixed dialing list Smart dialingDelete a contact from your fixed dialing list About smart dialing Multiple phone numbers Set the default country code and area codeSet options for dialing extensions About multiple phone numbers Phone options Switch the active phone numberTurn on dialing from the Lock screen Sort phone numbers or contacts on the Phone screen Turn off the prompt that appears before you delete items Hide or display your phone number when you make calls Reset a call timer About TTY supportTurn on TTY support Troubleshooting Phone Some features are not available on my device Cannot make calls using a voice commandMy phone number appears as Unknown in the phone application Cannot check my voice mail Feature availability Voice commands Perform an action using a voice commandAvailable voice commands Change the language for voice commands Turn off choice lists for voice commandsChange the options for voice prompts Improve voice recognition Troubleshooting Voice dialing Messages Message basicsComposing messages Add a signature to your work email messages Sending messagesDelete the disclaimer from an email message Create a link for a PIN Send an SMS text message Send a PIN messageSend an MMS message Forward a message Reply to a messageResend a message Stop a message from sending Managing messages Email message basics Email messagesDelete a message Delete multiple messages Delete the original text from a reply message File an email messageAttach a file to an email message Resize a picture before you send it as an attachment Stop storing messages sent from your device on your computer About email message filters Email message filtersCreate an email message filter Options for email message filters Change an email message filter Turn on an email message filter Prioritize email message filters Email message foldersDelete an email message filter About synchronization of email message folders Add, move, rename, or delete an email folder Email message flagsAbout flags Add a flag Remove a flag Email message optionsCheck spelling automatically before sending email messages Set an out-of-office reply Stop loading pictures in Html email messages View email messages in plain text format Hide filed email messages Receive only the first section of long email messagesStop forwarding email messages to your device About PIN messages PIN messagesFind your PIN Send a PIN message SMS text message basics SMS text messagesAbout SMS text messages Change your ring tone Delete the history from an SMS text message Options for SMS text messagesSet whether pressing the Enter key sends SMS text messages Change the appearance of SMS text messages Turn off AutoText for SMS text messages Store SMS text messages on your SIM cardRequest delivery reports for all SMS text messages Cell broadcasting Set a wireless network type for sending SMS text messagesAbout cell broadcasting Turn on cell broadcasting MMS message basics MMS messagesStop receiving messages from a cell broadcast channel Rename a cell broadcast channel Create a slide show in an MMS message MMS message attachments MMS message options Stop receiving MMS messages when roamingRequest delivery or read notification for an MMS message View the size of an MMS message before sending it Set how long your device stores messages Message list options About multiple message lists Change how a message list displays messages Hide the new or unopened message indicator Hide messages from the main messages applicationHide sent messages Add a contact to your allowed sender list Block incoming messages Reset a blocked message counter MIME-protected messagesMIME-protected message basics Download the certificate used to sign or encrypt a message Attach a certificate to a messageAdd a certificate from a message Add a certificate from an attachment Digital signature indicators for S/MIME protected messages Attachment indicators in S/MIME-protected messagesMIME-protected message status View the certificate used to sign or encrypt a message MIME-protected message options Encryption status indicatorsCheck the status of a certificate or certificate chain Change your signing or encryption certificate Change the default signing and encryption option Change the default message classificationAbout message classifications Change the size of S/MIME indicators in messages IBM Lotus Notes native encrypted messages MIME-protected message troubleshootingAbout IBM Lotus Notes native encrypted messages Cannot open an attachment in an encrypted message PGP protected messages Encrypt a message using IBM Lotus Notes native encryptionPrerequisites IBM Lotus Notes native encryption PGP protected message basics Attach a PGP key to a message Encrypt a PGP protected message with a pass phraseDownload the PGP key used to sign or encrypt a message Add a PGP key from a message Digital signature indicators for PGP protected messages Attachment indicators in PGP protected messagesPGP protected message status View the PGP key used to sign or encrypt a message Change your signing and encryption key PGP protected message options Change the size of PGP indicators in messages Change the encryption algorithms for PGP protected messages Troubleshooting PGP protected messages Message shortcuts Cannot send messages Troubleshooting messages Am not receiving SMS text messages Cannot file email messages Message or attachment does not appear or is truncated Some messages no longer appear on my deviceHtml email messages do not appear correctly Some email message folders appear dimmed Cannot attach a file to an MMS message Cannot turn on cell broadcasting Messages Sending messages Send an SMS text message Reply to a message Managing messages 101 Delete the original text from a reply message Stop storing messages sent from your device on your computer From 104 Turn on an email message filter Email message folders Email message flags Email message options View email messages in plain text format Hide filed email messages PIN messages SMS text messages Options for SMS text messages Turn off AutoText for SMS text messages Cell broadcasting MMS messages Create a slide show in an MMS message MMS message attachments MMS message options Message list options Change how a message list displays messages Hide messages from the main messages application Block incoming messages MIME-protected messages Attach a certificate to a message MIME-protected message status MIME-protected message options Change the default signing and encryption option Change the size of S/MIME indicators in messages IBM Lotus Notes native encrypted messages PGP protected messages Encrypt a PGP protected message with a pass phrase Your BlackBerry device verified the digital signature 133 PGP protected message options Change the default signing and encryption option Troubleshooting PGP protected messages Message shortcuts Troubleshooting Messages Cannot file email messages 140 141 File and attachment basics Files and attachmentsAbout files and attachments Open a file or an attachment Locate a file saved on your device Stop downloading a file or an attachmentLocate a file saved on your organizations network Save a file from your organizations network to your device Send a file as an attachment Managing files and attachmentsOpen a link in a file or an attachment Set font options for a file or an attachment Rename a file View properties for a fileDelete a file Move a file Documents View the table of contents in a documentSpreadsheets View tracked changes in a document Switch worksheets View the content of a cellView a list of worksheets Change the size of a column Presentations Media files Zoom in to or out from a slide VCard contact attachmentsSave a slide About vCard contact attachments Troubleshooting Attachments Skipped content bar appears in a documentQuestion mark appears on a slide Audio and video files MediaPlay a media file Record a voice note Pause a media file Fast-forward or rewind a media filePlay a media file on a web Repeat songs Improve sound quality for songs Amplify the volume using the audio boost feature Playlists Keep backlighting on when you play a videoAbout playlists Create a standard playlist Add the song that is playing to a playlist Add a song to a playlistChange the order of songs in a playlist Delete a song from a playlist Create an automatic playlist Rename a playlistDelete a playlist Video camera Turn on video lightingApply a color effect to videos Camera Change the video size and formatChange the location for storing videos Change the size of pictures that you take Set picture qualityChange the location for storing pictures Pictures Change the autofocus settingApply a color effect to pictures View a picture Rotate a picture Zoom in to or out from a pictureSave a picture from an MMS message or a web Use a picture as your device wallpaper Change the number of seconds between slides in a slide show Managing media filesView pictures in list view Sort pictures Rename a picture or picture folder Move a media fileDelete a media file or folder Search for a media file Memory and media cardsView properties for a media file About media cards Supported media cards View the amount of memory used by media filesChange the amount of memory available for media files Turn off media card support Turn off the prompt for mass storage mode Turn off mass storage mode or MTPAbout compression About file encryption Repair your media card or device memory Turn on encryption Transferring and downloading media files About transferring and synchronizing media filesSupported audio and video file formats User Guide Save a media file from a web Receive a media file using Bluetooth technology Stop downloading an attachmentSend a media file Download a picture Download a ring tone Cannot open media files Troubleshooting Media My device does not recognize my media card My device is not using the correct ring tone or wallpaperFlash dims or turns off Some pictures that I take are blurry 175 Browser Browser basicsBrowsing web pages Refresh a web Move back or forward a webSave a web page to the main messages application Stop loading a web Viewing, copying, and forwarding addresses Browser bookmarks Viewing pictures and playing media filesAbout bookmarks for web pages Change a bookmark for a web Add a bookmark for a webSend a bookmark for a web Delete a bookmark for a web File a bookmark for a web Add a bookmark folder for web pagesRename a bookmark folder for web pages Delete a bookmark folder for web pages Listen to web feed content View web feed contentWeb feeds About web feeds Browser options Change the home page or start Change JavaScript optionsChange options for pictures and animation on web pages Change display options for web pages Change font options for web pagesSet the character encoding for all web pages Set the default browser configuration About browser configurationsClear a browser cache Clear the browser history About Gears Browser securityChange the Gears permissions for a web site About TLS About Wtls Manage browser securityTLS options Wtls options Add a trusted content server About browser push Browser pushTurn off browser push Browser push options Browser shortcuts Cannot set up automatic synchronization for bookmarks Troubleshooting BrowserNo browser is available on my device Cannot play a song or video on a web Browser Move back or forward a web On a web page, highlight or pause on a link or picture 195 196 Add a bookmark for a web Add a bookmark folder for web pages A web feed, highlight a title Press the Menu key 199 Browser options Change the home page or start Change display options for web pages Clear a browser cache 204 About Wtls Wtls options Browser push Browser shortcuts Troubleshooting Browser Set the date and time manually Date, time, and alarm Set options for bedside clock mode Turn on bedside clock modeChange the clock face Display a second time zone Turn on the alarm Silence the alarmChange alarm notification options Set the timer Change timer notification optionsUse the stopwatch Time on my device is incorrect Troubleshooting Date, time and alarm Personal organizer ContactsContact basics View a contact Add a pause or a wait to a phone numberChange a contact Delete a contact About custom ring tones Customizing contactsAssign ring tones and alerts to a contact Add a caller ID picture for a contact Change the caller ID picture for a contact Mailing listsDelete the caller ID picture for a contact About mailing lists Change a mailing list Create a mailing listView a mailing list Delete a mailing list Contact list options Multiple contact lists Turn off the prompt that appears before you delete items Troubleshooting ContactsView the number of contacts stored on your device Caller ID pictures are not appearing on my device Calendar basics Calendar Schedule an alarm Schedule a meetingRecurrence fields Delete an appointment, meeting, or alarm Open an appointment, meeting, or alarmSwitch days in Day view Meetings View your calendar when responding to a meeting Respond to a meeting invitationCheck availability of meeting participants Change the list of participants for a meeting Forward a meeting invitationDelegate a meeting invitation Conference call meetings Change the default reminder time for calendar entries Change the default calendar viewCalendar options Enter a conference call meeting Change the start and end time for days Change the snooze time for remindersView tasks in a calendar Change the first day of the week Hide free time in Agenda viewChange how long your device stores calendar entries Multiple calendars Switch calendarsView the number of calendar entries stored in a calendar About multiple calendars Change the default calendar Calendar shortcutsChange the calendar that reminds you of appointments Cannot set some fields when scheduling appointments Troubleshooting CalendarCannot schedule appointments that span multiple days Cannot enter a conference call with the Join Now option Task basics TasksCreate a task Change a task Hide completed tasks Task list optionsSend a task or memo Delete a task View the number of tasks or memos stored on your device Memo basics MemosCreate a memo Change a memo Memo list options Categorizing contacts, tasks, or memosAbout categories Delete a memo Categorize a contact, task, or memo Create a category for contacts, tasks, or memosSort contacts, tasks, or memos by category Delete a contact, task, or memo from a category Calculator Use the calculatorConvert a measurement Ring tones, sounds, and alerts Switch sound profilesRing tones, sounds, and alerts basics About ring tones, sounds, and alerts Silence your device Change a sound profileCreate a custom sound profile Delete a sound profile Turn on event sounds Assign ring tones and alerts to a contact Turn on LED notification for wireless coverage Turn off Bluetooth connection notificationLED notification LED notification My device is ringing or vibrating more times than expected Troubleshooting Ring tones, sounds, and alerts Typing basics Typing Typing input methods Switch typing input methods when you are typingChange options for typing input methods Predictive input method Typing options Set the default currency symbolFind more information about typing in other languages Set the cursor speed Use shortcut keys on the Home screen Spelling checkerCheck spelling Correct spelling while you type Check spelling automatically before sending email messages Correct spelling quickly while you typeChange options for checking spelling Add a word to the custom dictionary Custom dictionary Delete a word from the custom dictionaryAbout the custom dictionary Stop adding items to the custom dictionary automatically About AutoText AutoTextCreate an AutoText entry Turn off AutoText for SMS text messages Undo an AutoText change Delete an AutoText entry Cannot check spelling Troubleshooting Typing Language Turn off the shortcut for switching typing input languages Change the shortcut for switching typing input languages Troubleshooting Language Change the display options for contactsSome characters do not appear correctly on my device Display and keyboard BacklightingDisplay options Set owner information Download a Home screen backgroundChange the display font Use reverse contrast for the screen display Change an application folder Add an application folderMove an application icon Hide an application icon Keyboard Set the number of icons that appear on the Home screenTurn off trackpad sounds Themes No application opens when I press a Convenience key Troubleshooting DisplayDownload a theme My device screen turns off Messages, attachments, and web pages SearchSearch for messages Search criteria Search for messages by contact or subject Manage message search results View a list of saved searches Search for text in a message, in a file, or on a webChange a saved search Delete a saved search Search for organizer data Organizer dataSearch for contacts in your organizations address book Manage contact lookup results Search shortcuts Delete email messages over the wireless network Reconcile email messages over the wireless networkSynchronization About synchronization About synchronization conflicts Synchronize organizer data over the wireless network Manage email reconciliation conflicts Manage data synchronization conflictsAbout backing up and restoring device data Prerequisites Restoring data over the wireless network Email messages are not reconciling over the wireless network Troubleshooting Synchronization User Guide Bluetooth technology basics Bluetooth technologyAbout Bluetooth technology Turn on Bluetooth technology Connect to a paired Bluetooth enabled device Switch to a paired Bluetooth enabled device during a callShare contacts with a paired Bluetooth enabled car kit Delete a paired Bluetooth enabled device Rename a paired Bluetooth enabled device Bluetooth profiles Bluetooth technology options Change the pairing name for your BlackBerry device Restrict outgoing callsMake your BlackBerry device discoverable Turn off a Bluetooth profile Turn off the prompt that appears when connecting or pairing Cannot type a passkey on a Bluetooth enabled device Troubleshooting Bluetooth technologyMy list of paired Bluetooth enabled devices does not appear Cannot pair with a Bluetooth enabled device Cannot share contacts with a paired Bluetooth enabled device About GPS technology GPS technologyGet your GPS location Turn off location aiding Troubleshooting GPS technology Prevent others from tracking your locationCannot use GPS technology Map basics Maps View a list of points of interest near a location View an address on a map using a linkView points of interest on a map Track your movement Set a home or work address NavigationShow or hide a layer on a map Zoom in to a direction on a route Pan a map Maps bookmarksAdd a bookmark for a location or route Change a bookmark for a location or route Add a bookmark folder for locations or routes Map optionsFile a bookmark for a location or route Set the GPS receiver that you use to track your movement View status information at the top of a map Keep backlighting on when you track your movementView north at the top of a map Hide the tracking information at the bottom of a map Troubleshooting Maps View a geotagged picture on a mapDiagonal lines appear on a map 293 Applications About multitaskingKeep an application running and return to the Home screen Close an application so that it is not running About adding applicationsAbout instant messaging applications About social networking applications Add an applicationView properties for an application Check for application updates Delete a third-party applicationView the size of an application database Troubleshooting Applications About updating the BlackBerry Device Software BlackBerry Device Software User Guide Troubleshooting BlackBerry Device Software Update the BlackBerry Device Software from a web site User Guide BlackBerry Device Software User Guide Update the BlackBerry Device Software from a web site User Guide Turn on the connection to the wireless network Wireless network coverageTurn off the connection to the wireless network Turn on or turn off data service or set roaming options Turn on LED notification for wireless coverage Wireless networks that your device connects toCheck the status of network connections and services Roaming About wireless coverage indicators Switch wireless networks manually About the preferred wireless network list Preferred wireless network list Troubleshooting wireless network coverage Change the order of preferred wireless networksCannot connect to a wireless network Cannot synchronize a certificate Wireless network coverage LED notification for network connections Turn on LED notification for wireless coverage Preferred wireless network list Change the order of preferred wireless networks 318 About connecting to a Wi-Fi network Wi-Fi technologyTurn on Wi-Fi technology Connect to a Wi-Fi network Connect to a Wi-Fi network using the PIN method About Wi-Fi profiles Change the order of Wi-Fi profilesDelete a Wi-Fi profile Advanced Wi-Fi connection settings Prevent your device from connecting to a Wi-Fi networkChange a Wi-Fi profile Connection options for Wi-Fi profiles Ssid Security options for Wi-Fi profiles Imsi Wi-Fi profile IP and DNS options UMA connection settings Set your device to connect to a specific Wi-Fi networkInstall a root certificate on your computer About using UMA with a Wi-Fi network Wi-Fi technology troubleshootingCannot connect to a Wi-Fi network Change your preferred network type Power, battery, and memory Format the device memory or a media card View the amount of available memoryBest practice Conserving memory on your device Application memory on my device is low About the SIM card phone book SIM cardAdd a contact to your SIM card Copy contacts from your SIM card to your contact list Change a SIM card contact Delete a SIM card contactStore SMS text messages on your SIM card Protect your SIM card with a PIN code About SIM card securityChange the SIM card PIN code Change the display name for a phone number Set a device password About the device passwordChange the device password Security Set a limit for device password attempts Lock your device when you insert it in the holsterLock your device Lock the keyboard About the password keeper Password keeperAdd a password to the password keeper Generate a random password View a password in the password keeper Change a password in the password keeperHide passwords in the password keeper Change the password keeper password Delete a password from the password keeperCopy a password Prevent password copying About encrypting data in the device memory Encryption About encryption keys Set encryption strength About memory cleaning Memory cleaningTurn on memory cleaning Generate an encryption key User Guide Certificate basics CertificatesAbout certificate authority profiles Download a certificate from a certificate authority Import a certificate or PGP key from a media card Import a certificate or PGP key from the device memoryView properties for a certificate Certificate properties View one type of certificate in the certificate list Send a certificate Certificate statusDelete a certificate View the certificate chain for a certificate Change the trust status of a certificate Certificate revocation reasons Revoke a certificate Certificate options Change the display name for a certificateAdd an email address to a certificate Certificate shortcuts PGP keys Download an updated PGP key from an Ldap certificate serverPGP key basics Download a PGP key from an Ldap certificate server PGP key properties View properties for a PGP key Send a PGP key Delete a PGP keyClear the PGP data cache PGP key status PGP key status indicatorsCheck the revocation status of a PGP key Change the trust status of a PGP key Revoke a PGP key PGP key optionsPGP key revocation reasons Change the display name for a PGP key PGP key shortcuts Certificate servers Troubleshooting PGP keysAdd a certificate server Change connection information for a certificate server Connection options for Ocsp and CRL servers Connection options for Ldap and Dsml certificate serversSend connection information for a certificate server Delete a certificate server Synchronize the key store password with the device password Change the key store passwordKey stores About the key store Change when your device deletes the key store password Change the refresh rate for certificate revocation lists Turn off automatic backup and restore of key store data Turn on two-factor authentication About using a smart card with your deviceSmart cards Import a certificate from a smart card About smart password entry Turn off smart password entrySwitch smart password filters Use a certificate to authenticate your smart card Prerequisites Using authentication certificates Turn off notification for smart card connections About two-factor authentication Software tokens VPN settings Change the software token for a VPN profile About VPN profilesPrerequisites Logging in to a VPN About security self-tests Reset connection permissions for third-party applicationsVerify security software Third-party application control Set permissions for a third-party application Turn on safe mode Interaction permissions for third-party applications Turn off a prompt for a third-party application connection Connection permissions for third-party applications Data permissions for third-party applications Troubleshooting security Cannot unlock my device using my smart cardCannot download a certificate Security Lock your device Password keeper View a password in the password keeper Delete a password from the password keeper Encryption Set encryption strength Memory cleaning User Guide Certificates Expiration Date 382 View one type of certificate in the certificate list Certificate status Change the trust status of a certificate Revoke a certificate Certificate options Certificate shortcuts PGP keys Import a certificate or PGP key from the device memory Send a PGP key PGP key status PGP key options PGP key shortcuts Certificate servers Connection options for Ldap and Dsml certificate servers Key stores Change when your device deletes the key store password 399 Smart cards Import a certificate from a smart card Turn off smart password entry Turn off notification for smart card connections 404 Log in to a VPN About security self-tests Turn on safe mode Turn off a prompt for a third-party application connection Interaction permissions for third-party applications Troubleshooting Security Service books Service books and diagnostic reportsAbout service books Accept a service book About diagnostic reports Diagnostic reportsRun a diagnostic report View a diagnostic report Delete a diagnostic report Set a default recipient for diagnostic reportsCannot run or submit a diagnostic report About Wlan diagnostic reports Wlan diagnostic reportsSubmit a Wlan diagnostic report Include advanced data in Wlan diagnostic reports User Guide Service books and diagnostic reports Diagnostic reports Delete a diagnostic report About Wi-Fi diagnostic reports Wi-Fi diagnostic reportsSubmit a Wi-Fi diagnostic report Include advanced data in Wi-Fi diagnostic reports User Guide BrickBreaker About BrickBreakerBrickBreaker capsules BrickBreaker scoring Adjust the volumePlay BrickBreaker Set the paddle speed Check the high scores on the BrickBreaker web site Submit a score to the BrickBreaker high score web site Word Mole game basics Word Mole gameAbout the Word Mole game Form a word Single-player games Turn on tutorial modeSave a game Resume a game Check the Leaderboard on the Word Mole game web site Multiplayer gamesInvite a player Accept an invitation Troubleshooting Word Mole Some words that I submit are not recognized About accessibility options Change the display font Accessibility optionsUse reverse contrast for the screen display Use grayscale for the screen display Set the number of icons that appear on the Home screen Turn on event soundsAssign ring tones and alerts to a contact Make a call using a voice command TTY supportVoice dialing Type text using the predictive input method Predictive input methodPredict words as you type ADN Glossary EAP-FAST MCC Rtsp TTY 438 Legal notice User Guide User Guide User Guide