151 | Blackberry 8980 manual

File and attachment shortcuts	149
Troubleshooting: Attachments	150
Media	151
Audio and video files	151
Video camera	157
Camera	158
Pictures	160
Managing media files	162
Memory and media cards	164
Transferring and downloading media files	168
Media shortcuts	172
Troubleshooting: Media	173
Browser	176
Browser basics	176
Browser bookmarks	179
Web feeds	182
Browser options	183
Browser security	187
Browser push	190
Browser shortcuts	191
Troubleshooting: Browser	192
Browser	193
Browser basics	193
Browser bookmarks	196
Web feeds	199
Browser options	200
Browser security	204
Browser push	207
Browser shortcuts	208
Troubleshooting: Browser	209
Date, time, and alarm	210
Set the date and time manually	210
Get the date and time from the wireless network automatically	210
Change what appears on the display when your device is charging	210
Change the clock face	211
Display a second time zone	211
Turn on bedside clock mode	211
Set options for bedside clock mode	211

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Blackberry 8980 manual 151

Contents

User Guide SWD-1026376-0713014804-001 Contents 142 151 215 259 294 307 330 416 433 Welcome to BlackBerry Feature availability Complete the setup wizard Start using your deviceSet up an email address Find more information BlackBerry basics Navigation and typingAbout the Menu key and Escape key Move around the screen Send an SMS text message Change your ring toneSend an email message Schedule an appointment Add a contactTake a picture Record a video Turn on the alarm Troubleshooting BasicsPair with a Bluetooth enabled device Visit a web Am not receiving messages Cannot set up an email address Cannot send SMS text messages Battery is not chargingCannot save media files Cannot play a media file on a web Phone shortcuts ShortcutsBlackBerry basics shortcuts Message shortcuts File and attachment shortcuts Typing shortcuts Browser shortcuts Media shortcuts Calendar shortcuts Search shortcuts Troubleshooting ShortcutsMap shortcuts Cannot use a shortcut Phone basics PhoneFind your phone number Answer a call Turn on the speakerphone Mute a callPlace a call on hold Switch applications during a call Dial using numbers or lettersMake a call when your device is locked About using a headset About emergency calls Emergency callsMake an emergency call About GPS technology Adjust the volume VolumeChange the default volume for calls Turn on GPS technology Change the voice mail access number About your voice mail greeting and voice mail passwordVoice mail Improve sound quality for all calls Speed dial Set up speed dial for a contactConference calls Change the contact assigned to a speed dial key Create a phone number link for a conference call Make a conference callSpeak privately with a contact during a conference call Disconnect a contact from a conference call About call logs Call logsView call logs in the messages application Add notes to a call log Send a call log Change call log notesDelete call logs Delete call log notes Call forwarding Call waitingTurn on call waiting About call forwarding Delete a call forwarding phone number Add a call forwarding phone numberChange a call forwarding phone number Call blocking Change the call blocking passwordAbout call blocking Block calls About fixed dialing Fixed dialingTurn on fixed dialing Add a contact to your fixed dialing list Change a contact in your fixed dialing list Smart dialingDelete a contact from your fixed dialing list About smart dialing Multiple phone numbers Set the default country code and area codeSet options for dialing extensions About multiple phone numbers Phone options Switch the active phone numberTurn on dialing from the Lock screen Sort phone numbers or contacts on the Phone screen Turn off the prompt that appears before you delete items Hide or display your phone number when you make calls Turn on TTY support Reset a call timerAbout TTY support Troubleshooting Phone Some features are not available on my device Cannot make calls using a voice commandMy phone number appears as Unknown in the phone application Cannot check my voice mail Feature availability Available voice commands Voice commandsPerform an action using a voice command Change the options for voice prompts Change the language for voice commandsTurn off choice lists for voice commands Improve voice recognition Troubleshooting Voice dialing Composing messages MessagesMessage basics Add a signature to your work email messages Sending messagesDelete the disclaimer from an email message Create a link for a PIN Send an MMS message Send an SMS text messageSend a PIN message Forward a message Reply to a messageResend a message Stop a message from sending Managing messages Email message basics Email messagesDelete a message Delete multiple messages Attach a file to an email message Delete the original text from a reply messageFile an email message Resize a picture before you send it as an attachment Stop storing messages sent from your device on your computer About email message filters Email message filtersCreate an email message filter Options for email message filters Change an email message filter Turn on an email message filter Prioritize email message filters Email message foldersDelete an email message filter About synchronization of email message folders Add, move, rename, or delete an email folder Email message flagsAbout flags Add a flag Remove a flag Email message optionsCheck spelling automatically before sending email messages Set an out-of-office reply Stop loading pictures in Html email messages View email messages in plain text format Stop forwarding email messages to your device Hide filed email messagesReceive only the first section of long email messages About PIN messages PIN messagesFind your PIN Send a PIN message SMS text message basics SMS text messagesAbout SMS text messages Change your ring tone Delete the history from an SMS text message Options for SMS text messagesSet whether pressing the Enter key sends SMS text messages Change the appearance of SMS text messages Request delivery reports for all SMS text messages Turn off AutoText for SMS text messagesStore SMS text messages on your SIM card Cell broadcasting Set a wireless network type for sending SMS text messagesAbout cell broadcasting Turn on cell broadcasting MMS message basics MMS messagesStop receiving messages from a cell broadcast channel Rename a cell broadcast channel Create a slide show in an MMS message MMS message attachments MMS message options Stop receiving MMS messages when roamingRequest delivery or read notification for an MMS message View the size of an MMS message before sending it Set how long your device stores messages Message list options About multiple message lists Change how a message list displays messages Hide sent messages Hide the new or unopened message indicatorHide messages from the main messages application Add a contact to your allowed sender list Block incoming messages MIME-protected message basics Reset a blocked message counterMIME-protected messages Download the certificate used to sign or encrypt a message Attach a certificate to a messageAdd a certificate from a message Add a certificate from an attachment Digital signature indicators for S/MIME protected messages Attachment indicators in S/MIME-protected messagesMIME-protected message status View the certificate used to sign or encrypt a message MIME-protected message options Encryption status indicatorsCheck the status of a certificate or certificate chain Change your signing or encryption certificate About message classifications Change the default signing and encryption optionChange the default message classification Change the size of S/MIME indicators in messages IBM Lotus Notes native encrypted messages MIME-protected message troubleshootingAbout IBM Lotus Notes native encrypted messages Cannot open an attachment in an encrypted message PGP protected messages Encrypt a message using IBM Lotus Notes native encryptionPrerequisites IBM Lotus Notes native encryption PGP protected message basics Attach a PGP key to a message Encrypt a PGP protected message with a pass phraseDownload the PGP key used to sign or encrypt a message Add a PGP key from a message Digital signature indicators for PGP protected messages Attachment indicators in PGP protected messagesPGP protected message status View the PGP key used to sign or encrypt a message Change your signing and encryption key PGP protected message options Change the size of PGP indicators in messages Change the encryption algorithms for PGP protected messages Troubleshooting PGP protected messages Message shortcuts Cannot send messages Troubleshooting messages Am not receiving SMS text messages Cannot file email messages Message or attachment does not appear or is truncated Some messages no longer appear on my deviceHtml email messages do not appear correctly Some email message folders appear dimmed Cannot attach a file to an MMS message Cannot turn on cell broadcasting Messages Sending messages Send an SMS text message Reply to a message Managing messages 101 Delete the original text from a reply message Stop storing messages sent from your device on your computer From 104 Turn on an email message filter Email message folders Email message flags Email message options View email messages in plain text format Hide filed email messages PIN messages SMS text messages Options for SMS text messages Turn off AutoText for SMS text messages Cell broadcasting MMS messages Create a slide show in an MMS message MMS message attachments MMS message options Message list options Change how a message list displays messages Hide messages from the main messages application Block incoming messages MIME-protected messages Attach a certificate to a message MIME-protected message status MIME-protected message options Change the default signing and encryption option Change the size of S/MIME indicators in messages IBM Lotus Notes native encrypted messages PGP protected messages Encrypt a PGP protected message with a pass phrase Your BlackBerry device verified the digital signature 133 PGP protected message options Change the default signing and encryption option Troubleshooting PGP protected messages Message shortcuts Troubleshooting Messages Cannot file email messages 140 141 File and attachment basics Files and attachmentsAbout files and attachments Open a file or an attachment Locate a file saved on your device Stop downloading a file or an attachmentLocate a file saved on your organizations network Save a file from your organizations network to your device Send a file as an attachment Managing files and attachmentsOpen a link in a file or an attachment Set font options for a file or an attachment Rename a file View properties for a fileDelete a file Move a file Documents View the table of contents in a documentSpreadsheets View tracked changes in a document Switch worksheets View the content of a cellView a list of worksheets Change the size of a column Presentations Media files Zoom in to or out from a slide VCard contact attachmentsSave a slide About vCard contact attachments Question mark appears on a slide Troubleshooting AttachmentsSkipped content bar appears in a document Audio and video files MediaPlay a media file Record a voice note Pause a media file Fast-forward or rewind a media filePlay a media file on a web Repeat songs Improve sound quality for songs Amplify the volume using the audio boost feature Playlists Keep backlighting on when you play a videoAbout playlists Create a standard playlist Add the song that is playing to a playlist Add a song to a playlistChange the order of songs in a playlist Delete a song from a playlist Delete a playlist Create an automatic playlistRename a playlist Apply a color effect to videos Video cameraTurn on video lighting Change the location for storing videos CameraChange the video size and format Change the location for storing pictures Change the size of pictures that you takeSet picture quality Pictures Change the autofocus settingApply a color effect to pictures View a picture Rotate a picture Zoom in to or out from a pictureSave a picture from an MMS message or a web Use a picture as your device wallpaper Change the number of seconds between slides in a slide show Managing media filesView pictures in list view Sort pictures Delete a media file or folder Rename a picture or picture folderMove a media file Search for a media file Memory and media cardsView properties for a media file About media cards Supported media cards View the amount of memory used by media filesChange the amount of memory available for media files Turn off media card support Turn off the prompt for mass storage mode Turn off mass storage mode or MTPAbout compression About file encryption Repair your media card or device memory Turn on encryption Supported audio and video file formats Transferring and downloading media filesAbout transferring and synchronizing media files User Guide Save a media file from a web Send a media file Receive a media file using Bluetooth technologyStop downloading an attachment Download a picture Download a ring tone Cannot open media files Troubleshooting Media My device does not recognize my media card My device is not using the correct ring tone or wallpaperFlash dims or turns off Some pictures that I take are blurry 175 Browsing web pages BrowserBrowser basics Refresh a web Move back or forward a webSave a web page to the main messages application Stop loading a web Viewing, copying, and forwarding addresses About bookmarks for web pages Browser bookmarksViewing pictures and playing media files Change a bookmark for a web Add a bookmark for a webSend a bookmark for a web Delete a bookmark for a web File a bookmark for a web Add a bookmark folder for web pagesRename a bookmark folder for web pages Delete a bookmark folder for web pages Listen to web feed content View web feed contentWeb feeds About web feeds Browser options Change options for pictures and animation on web pages Change the home page or startChange JavaScript options Set the character encoding for all web pages Change display options for web pagesChange font options for web pages Set the default browser configuration About browser configurationsClear a browser cache Clear the browser history About Gears Browser securityChange the Gears permissions for a web site About TLS TLS options About WtlsManage browser security Wtls options Add a trusted content server About browser push Browser pushTurn off browser push Browser push options Browser shortcuts Cannot set up automatic synchronization for bookmarks Troubleshooting BrowserNo browser is available on my device Cannot play a song or video on a web Browser Move back or forward a web On a web page, highlight or pause on a link or picture 195 196 Add a bookmark for a web Add a bookmark folder for web pages A web feed, highlight a title Press the Menu key 199 Browser options Change the home page or start Change display options for web pages Clear a browser cache 204 About Wtls Wtls options Browser push Browser shortcuts Troubleshooting Browser Set the date and time manually Date, time, and alarm Set options for bedside clock mode Turn on bedside clock modeChange the clock face Display a second time zone Change alarm notification options Turn on the alarmSilence the alarm Use the stopwatch Set the timerChange timer notification options Time on my device is incorrect Troubleshooting Date, time and alarm Contact basics Personal organizerContacts View a contact Add a pause or a wait to a phone numberChange a contact Delete a contact About custom ring tones Customizing contactsAssign ring tones and alerts to a contact Add a caller ID picture for a contact Change the caller ID picture for a contact Mailing listsDelete the caller ID picture for a contact About mailing lists Change a mailing list Create a mailing listView a mailing list Delete a mailing list Contact list options Multiple contact lists Turn off the prompt that appears before you delete items Troubleshooting ContactsView the number of contacts stored on your device Caller ID pictures are not appearing on my device Calendar basics Calendar Recurrence fields Schedule an alarmSchedule a meeting Delete an appointment, meeting, or alarm Open an appointment, meeting, or alarmSwitch days in Day view Meetings Check availability of meeting participants View your calendar when responding to a meetingRespond to a meeting invitation Delegate a meeting invitation Change the list of participants for a meetingForward a meeting invitation Conference call meetings Change the default reminder time for calendar entries Change the default calendar viewCalendar options Enter a conference call meeting View tasks in a calendar Change the start and end time for daysChange the snooze time for reminders Change how long your device stores calendar entries Change the first day of the weekHide free time in Agenda view Multiple calendars Switch calendarsView the number of calendar entries stored in a calendar About multiple calendars Change the calendar that reminds you of appointments Change the default calendarCalendar shortcuts Cannot set some fields when scheduling appointments Troubleshooting CalendarCannot schedule appointments that span multiple days Cannot enter a conference call with the Join Now option Task basics TasksCreate a task Change a task Hide completed tasks Task list optionsSend a task or memo Delete a task View the number of tasks or memos stored on your device Memo basics MemosCreate a memo Change a memo Memo list options Categorizing contacts, tasks, or memosAbout categories Delete a memo Categorize a contact, task, or memo Create a category for contacts, tasks, or memosSort contacts, tasks, or memos by category Delete a contact, task, or memo from a category Convert a measurement CalculatorUse the calculator Ring tones, sounds, and alerts Switch sound profilesRing tones, sounds, and alerts basics About ring tones, sounds, and alerts Silence your device Change a sound profileCreate a custom sound profile Delete a sound profile Turn on event sounds Assign ring tones and alerts to a contact Turn on LED notification for wireless coverage Turn off Bluetooth connection notificationLED notification LED notification My device is ringing or vibrating more times than expected Troubleshooting Ring tones, sounds, and alerts Typing basics Typing Typing input methods Switch typing input methods when you are typingChange options for typing input methods Predictive input method Typing options Set the default currency symbolFind more information about typing in other languages Set the cursor speed Use shortcut keys on the Home screen Spelling checkerCheck spelling Correct spelling while you type Check spelling automatically before sending email messages Correct spelling quickly while you typeChange options for checking spelling Add a word to the custom dictionary About the custom dictionary Custom dictionaryDelete a word from the custom dictionary Stop adding items to the custom dictionary automatically About AutoText AutoTextCreate an AutoText entry Turn off AutoText for SMS text messages Undo an AutoText change Delete an AutoText entry Cannot check spelling Troubleshooting Typing Language Turn off the shortcut for switching typing input languages Change the shortcut for switching typing input languages Some characters do not appear correctly on my device Troubleshooting LanguageChange the display options for contacts Display options Display and keyboardBacklighting Set owner information Download a Home screen backgroundChange the display font Use reverse contrast for the screen display Change an application folder Add an application folderMove an application icon Hide an application icon Turn off trackpad sounds KeyboardSet the number of icons that appear on the Home screen Themes No application opens when I press a Convenience key Troubleshooting DisplayDownload a theme My device screen turns off Messages, attachments, and web pages SearchSearch for messages Search criteria Search for messages by contact or subject Manage message search results View a list of saved searches Search for text in a message, in a file, or on a webChange a saved search Delete a saved search Search for organizer data Organizer dataSearch for contacts in your organizations address book Manage contact lookup results Search shortcuts Delete email messages over the wireless network Reconcile email messages over the wireless networkSynchronization About synchronization About synchronization conflicts Synchronize organizer data over the wireless network About backing up and restoring device data Manage email reconciliation conflictsManage data synchronization conflicts Prerequisites Restoring data over the wireless network Email messages are not reconciling over the wireless network Troubleshooting Synchronization User Guide Bluetooth technology basics Bluetooth technologyAbout Bluetooth technology Turn on Bluetooth technology Share contacts with a paired Bluetooth enabled car kit Connect to a paired Bluetooth enabled deviceSwitch to a paired Bluetooth enabled device during a call Delete a paired Bluetooth enabled device Rename a paired Bluetooth enabled device Bluetooth profiles Bluetooth technology options Make your BlackBerry device discoverable Change the pairing name for your BlackBerry deviceRestrict outgoing calls Turn off a Bluetooth profile Turn off the prompt that appears when connecting or pairing Cannot type a passkey on a Bluetooth enabled device Troubleshooting Bluetooth technologyMy list of paired Bluetooth enabled devices does not appear Cannot pair with a Bluetooth enabled device Cannot share contacts with a paired Bluetooth enabled device About GPS technology GPS technologyGet your GPS location Turn off location aiding Cannot use GPS technology Troubleshooting GPS technologyPrevent others from tracking your location Map basics Maps View a list of points of interest near a location View an address on a map using a linkView points of interest on a map Track your movement Set a home or work address NavigationShow or hide a layer on a map Zoom in to a direction on a route Pan a map Maps bookmarksAdd a bookmark for a location or route Change a bookmark for a location or route Add a bookmark folder for locations or routes Map optionsFile a bookmark for a location or route Set the GPS receiver that you use to track your movement View status information at the top of a map Keep backlighting on when you track your movementView north at the top of a map Hide the tracking information at the bottom of a map Diagonal lines appear on a map Troubleshooting MapsView a geotagged picture on a map 293 Keep an application running and return to the Home screen ApplicationsAbout multitasking About instant messaging applications Close an application so that it is not runningAbout adding applications View properties for an application About social networking applicationsAdd an application View the size of an application database Check for application updatesDelete a third-party application Troubleshooting Applications About updating the BlackBerry Device Software BlackBerry Device Software User Guide Troubleshooting BlackBerry Device Software Update the BlackBerry Device Software from a web site User Guide BlackBerry Device Software User Guide Update the BlackBerry Device Software from a web site User Guide Turn on the connection to the wireless network Wireless network coverageTurn off the connection to the wireless network Turn on or turn off data service or set roaming options Turn on LED notification for wireless coverage Wireless networks that your device connects toCheck the status of network connections and services Roaming About wireless coverage indicators Switch wireless networks manually About the preferred wireless network list Preferred wireless network list Cannot connect to a wireless network Troubleshooting wireless network coverageChange the order of preferred wireless networks Cannot synchronize a certificate Wireless network coverage LED notification for network connections Turn on LED notification for wireless coverage Preferred wireless network list Change the order of preferred wireless networks 318 About connecting to a Wi-Fi network Wi-Fi technologyTurn on Wi-Fi technology Connect to a Wi-Fi network Connect to a Wi-Fi network using the PIN method Delete a Wi-Fi profile About Wi-Fi profilesChange the order of Wi-Fi profiles Advanced Wi-Fi connection settings Prevent your device from connecting to a Wi-Fi networkChange a Wi-Fi profile Connection options for Wi-Fi profiles Ssid Security options for Wi-Fi profiles Imsi Wi-Fi profile IP and DNS options Install a root certificate on your computer UMA connection settingsSet your device to connect to a specific Wi-Fi network About using UMA with a Wi-Fi network Wi-Fi technology troubleshootingCannot connect to a Wi-Fi network Change your preferred network type Power, battery, and memory Best practice Conserving memory on your device Format the device memory or a media cardView the amount of available memory Application memory on my device is low About the SIM card phone book SIM cardAdd a contact to your SIM card Copy contacts from your SIM card to your contact list Store SMS text messages on your SIM card Change a SIM card contactDelete a SIM card contact Protect your SIM card with a PIN code About SIM card securityChange the SIM card PIN code Change the display name for a phone number Set a device password About the device passwordChange the device password Security Set a limit for device password attempts Lock your device when you insert it in the holsterLock your device Lock the keyboard About the password keeper Password keeperAdd a password to the password keeper Generate a random password Hide passwords in the password keeper View a password in the password keeperChange a password in the password keeper Change the password keeper password Delete a password from the password keeperCopy a password Prevent password copying About encrypting data in the device memory Encryption About encryption keys Set encryption strength About memory cleaning Memory cleaningTurn on memory cleaning Generate an encryption key User Guide Certificate basics CertificatesAbout certificate authority profiles Download a certificate from a certificate authority Import a certificate or PGP key from a media card Import a certificate or PGP key from the device memoryView properties for a certificate Certificate properties View one type of certificate in the certificate list Send a certificate Certificate statusDelete a certificate View the certificate chain for a certificate Change the trust status of a certificate Certificate revocation reasons Revoke a certificate Add an email address to a certificate Certificate optionsChange the display name for a certificate Certificate shortcuts PGP keys Download an updated PGP key from an Ldap certificate serverPGP key basics Download a PGP key from an Ldap certificate server PGP key properties View properties for a PGP key Clear the PGP data cache Send a PGP keyDelete a PGP key PGP key status PGP key status indicatorsCheck the revocation status of a PGP key Change the trust status of a PGP key Revoke a PGP key PGP key optionsPGP key revocation reasons Change the display name for a PGP key PGP key shortcuts Certificate servers Troubleshooting PGP keysAdd a certificate server Change connection information for a certificate server Connection options for Ocsp and CRL servers Connection options for Ldap and Dsml certificate serversSend connection information for a certificate server Delete a certificate server Synchronize the key store password with the device password Change the key store passwordKey stores About the key store Change when your device deletes the key store password Change the refresh rate for certificate revocation lists Turn off automatic backup and restore of key store data Turn on two-factor authentication About using a smart card with your deviceSmart cards Import a certificate from a smart card Switch smart password filters About smart password entryTurn off smart password entry Use a certificate to authenticate your smart card Prerequisites Using authentication certificates Turn off notification for smart card connections About two-factor authentication Software tokens VPN settings Prerequisites Logging in to a VPN Change the software token for a VPN profileAbout VPN profiles About security self-tests Reset connection permissions for third-party applicationsVerify security software Third-party application control Set permissions for a third-party application Turn on safe mode Interaction permissions for third-party applications Turn off a prompt for a third-party application connection Connection permissions for third-party applications Data permissions for third-party applications Cannot download a certificate Troubleshooting securityCannot unlock my device using my smart card Security Lock your device Password keeper View a password in the password keeper Delete a password from the password keeper Encryption Set encryption strength Memory cleaning User Guide Certificates Expiration Date 382 View one type of certificate in the certificate list Certificate status Change the trust status of a certificate Revoke a certificate Certificate options Certificate shortcuts PGP keys Import a certificate or PGP key from the device memory Send a PGP key PGP key status PGP key options PGP key shortcuts Certificate servers Connection options for Ldap and Dsml certificate servers Key stores Change when your device deletes the key store password 399 Smart cards Import a certificate from a smart card Turn off smart password entry Turn off notification for smart card connections 404 Log in to a VPN About security self-tests Turn on safe mode Turn off a prompt for a third-party application connection Interaction permissions for third-party applications Troubleshooting Security Service books Service books and diagnostic reportsAbout service books Accept a service book About diagnostic reports Diagnostic reportsRun a diagnostic report View a diagnostic report Cannot run or submit a diagnostic report Delete a diagnostic reportSet a default recipient for diagnostic reports About Wlan diagnostic reports Wlan diagnostic reportsSubmit a Wlan diagnostic report Include advanced data in Wlan diagnostic reports User Guide Service books and diagnostic reports Diagnostic reports Delete a diagnostic report About Wi-Fi diagnostic reports Wi-Fi diagnostic reportsSubmit a Wi-Fi diagnostic report Include advanced data in Wi-Fi diagnostic reports User Guide BrickBreaker capsules BrickBreakerAbout BrickBreaker BrickBreaker scoring Adjust the volumePlay BrickBreaker Set the paddle speed Check the high scores on the BrickBreaker web site Submit a score to the BrickBreaker high score web site Word Mole game basics Word Mole gameAbout the Word Mole game Form a word Single-player games Turn on tutorial modeSave a game Resume a game Check the Leaderboard on the Word Mole game web site Multiplayer gamesInvite a player Accept an invitation Troubleshooting Word Mole Some words that I submit are not recognized About accessibility options Change the display font Accessibility optionsUse reverse contrast for the screen display Use grayscale for the screen display Assign ring tones and alerts to a contact Set the number of icons that appear on the Home screenTurn on event sounds Voice dialing Make a call using a voice commandTTY support Predict words as you type Type text using the predictive input methodPredictive input method ADN Glossary EAP-FAST MCC Rtsp TTY 438 Legal notice User Guide User Guide User Guide