Upgrade Planning Guide | Planning to upgrade the BlackBerry Domain when your organization's infrastructure is in one |
| location |
During the
For example, ABC Company, a consulting firm, has a head office in Toronto, Canada. The company has 500 consultants that work from home and access their email messages and other resources over a VPN connection, and approximately 300 employees that work from the head office. The organization's IT systems, which include the BlackBerry Enterprise Server instances, Microsoft® SQL Server® that hosts the BlackBerry Configuration Database, and Microsoft® Exchange servers, are located in the data center at the head office. The organization's infrastructure includes the following configurations:
•The BlackBerry Configuration Database uses the BlackBerry Enterprise Server 4.1 SP7 schema.
•The Microsoft SQL Server that hosts the BlackBerry Configuration Database is on a computer that is separate from the computers that host the BlackBerry Enterprise Server instances.
•The help desk employees use BlackBerry Manager version 4.1 SP7 to manage the BlackBerry Enterprise Server.
•The BlackBerry Enterprise Server instances, Microsoft SQL Server, and Microsoft Exchange servers are located on the same
If your organization's environment is similar to ABC Company, you can consider using an
Tasks for upgrading the BlackBerry Domain when your organization's infrastructure is in one location
Task | Resource |
Verify that your organization's environment meets the | "System requirements" in the BlackBerry Enterprise |
system requirements for the latest BlackBerry® | Server Upgrade Guide |
Enterprise Server version. |
|
Prepare the BlackBerry Domain for the upgrade process. | "Preupgrade tasks" in the BlackBerry Enterprise Server |
| Upgrade Guide |
Stop all administration of the BlackBerry Domain. | — |
Upgrade a BlackBerry Enterprise Server using an in- | "Upgrading the BlackBerry Enterprise Server software |
place upgrade process. During the upgrade process, | by overwriting the existing version" in the BlackBerry |
select the existing BlackBerry Configuration Database | Enterprise Server Upgrade Guide |
and install the BlackBerry Administration Service. |
|
Create administrative roles and administrator accounts. | "Creating administrator accounts" in the BlackBerry |
| Enterprise Server Administration Guide |
Resume administration of the BlackBerry Domain using | — |
the BlackBerry Administration Service. |
|
Remove all BlackBerry Manager instances from the | "Removing BlackBerry Enterprise Server software" in |
BlackBerry Domain. | the BlackBerry Enterprise Server Installation Guide |
|
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