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Blackberry blackberry enterprise server manual

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Upgrade Planning Guide

Legal notice

The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION.

Certain features outlined in this documentation might require additional development or Third Party Products and Services for access to corporate applications.

Research In Motion Limited

295 Phillip Street

Waterloo, ON N2L 3W8

Canada

Research In Motion UK Limited

Centrum House

36 Station Road

Egham, Surrey TW20 9LF

United Kingdom

Published in Canada

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Blackberry blackberry enterprise server manual Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8

Contents

BlackBerry Enterprise Server Version 5.0 Service PackUpgrade Planning Guide Published 2011-03-07 SWDT577232-1300981-0307061332-001 2 Upgrading a BlackBerry Enterprise Server environment 1 Overview BlackBerry Enterprise Server3 Upgrading BlackBerry Enterprise Server components 4 Upgrading a standalone BlackBerry Enterprise ServerLegal notice GlossaryProvide feedback Upgrade Planning Guide Overview BlackBerry Enterprise Serverenvironment Supported BlackBerry Enterprise Server versions that you can upgradeUpgrading a BlackBerry Enterprise Server Description Deployment typeUpgrading a BlackBerry Enterprise Server in a segmented network Upgrading the BlackBerry Enterprise Server in a Wi-Fi environmentUpgrading a BlackBerry Enterprise Server in a segmented network Managing a mixed-version environment Best practice Preparing to upgrade the BlackBerry Enterprise ServerBest practice DescriptionDescription How much volume for calls can your organizations help desk handle?Best practice Description How do you plan to test how to add new user accounts to theBest practice Upgrade implications for the BlackBerry Attachment Service Upgrade implications for the BlackBerry Configuration DatabaseUpgrading BlackBerry Enterprise Server componentsUpgrade implications for the BlackBerry Collaboration Service Upgrade implications for the BlackBerry Collaboration ServiceUpgrade implications for the BlackBerry MDS Connection Service Upgrade implications for the BlackBerry Monitoring Service Upgrade implications for the BlackBerry Router Upgrade implications for the BlackBerry RouterUpgrade implications for the BlackBerry Web Desktop Manager Description Upgrading a standalone BlackBerry Enterprise 4 ServerVariation Variation Upgrading a BlackBerry DomainDescription Upgrading a BlackBerry DomainPreupgrade tasks in the BlackBerry Enterprise Server Server Upgrade GuideUpgrade Guide Enterprise Server Upgrade GuideEnterprise Server Upgrade Guide BlackBerry Enterprise Server Upgrade GuideServer Upgrade Guide Preupgrade tasks in the BlackBerry Enterprise Server4.1 Administration Guide the BlackBerry Enterprise Server 4.1 Installation GuideServer to another in the BlackBerry Enterprise Server Enterprise Server Upgrade Guidethe BlackBerry Enterprise Server Upgrade Guide Planning to upgrade the BlackBerry Domain when moving to new hardwareServer Upgrade Guide Preupgrade tasks in the BlackBerry Enterprise ServerAdministration Guide Tasks for upgrading the BlackBerry Domain when moving to new hardwareServer Upgrade Guide Preupgrade tasks in the BlackBerry Enterprise ServerServer Upgrade Guide Transporter Administration GuideBlackBerry Enterprise Server Upgrade Guide the BlackBerry Enterprise Server Installation GuideTransporter Administration Guide the BlackBerry Enterprise Server Upgrade GuideTask ResourceBlackBerry Domain GlossaryBlackBerry MDS messaging serverProvide feedback Provide feedbackUpgrade Planning Guide Legal notice Legal noticeCONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR SERVICES, COST OF CAPITAL, OR OTHER SIMILAR PECUNIARY LOSSES, WHETHER OR NOT SUCH DAMAGES WERE FORESEEN OR UNFORESEEN, AND EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8