®

 

Contact 1-800-762-1142 for assistance.

 

 

 

Do not return to place of purchase.

 

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

 

 

 

 

 

 

 

If the problem is:

 

 

And this condition exists:Then do this
Pilot won’t light

 

Tank valve is closed

Open valve

 

 

Blockage in orifice or pilot tube

Clean or replace orifice or pilot tube

 

 

Air in gas line

Open gas line and bleed it (pressing

Note: Heater operates at reduced efficiency

 

 

 

control knob in) for not more than 1

below 40ºF (5ºC).

 

 

 

- 2 minutes or until you smell gas

 

 

Low gas pressure with tank valve fully

Turn tank valve OFF and replace tank

 

 

open

 

 

 

Igniter fails

Use match to light pilot; obtain new

 

 

 

 

igniter and replace

 

 

 

 

Pilot won’t stay lit

 

Dirt built up around pilot

Clean dirt from around pilot

 

 

Connection between gas valve and

Tighten connection and perform leak

 

 

pilot assembly is loose

check

 

 

 

 

 

 

Thermocouple is not operating

Replace thermocouple

 

 

correctly

 

 

 

 

 

Burner won’t light

 

Gas pressure is low

Turn tank valve OFF and replace tank

 

 

 

 

 

 

Blockage in orifice

Clear blockage

 

 

 

 

 

 

Control knob is not in ON position

Turn control knob to ON

 

 

 

 

Burner flame is low

 

Gas pressure is low

Turn tank valve OFF and replace tan

 

 

Outdoor temperature is less than 40ºF

Use a full tank

 

 

and tank is less than 1/4 full

 

 

 

 

 

 

 

Supply hose is bent or kinked

Straighten hose

 

 

 

 

 

 

Control knob fully ON

Check burner and orifices for

 

 

 

 

blockage

 

 

 

 

Emitter glows uneven

 

Gas pressure is low

Turn tank valvue OFF and replace tank

 

 

 

 

Note: Bottom 1” of emitter normally does

 

Base is not on a level surface

Place heater on a level surface

NOT glow.

 

 

 

 

 

Heater is level

Clean burner

 

 

Carbon build-up

 

Dirt or film on reflector and emitter

Clean reflector and emitter

 

 

 

 

Thick black smoke

 

Blockage in burner

Remove blockage and clean burner

 

 

 

 

inside and outside

17

Owner’s manual: model 200209 outdoor patio heater

7/28/04