Help
Phone/Device Software
Please make sure you have the latest firmware upgrade for your Phone especially if you are using a PDA Phone. Go to the support section of the manufacturers’ website to check you have the latest version. Many new mobile phones, pda’s and computers phones require a Bluetooth patch to improve Bluetooth functionality from the original released version.
Resetting Your Phone/Device
Phones can become prone to software and memory issues which may cause Bluetooth reconnection problems. This can be fixed simply by turning the phone off and back on again.
The phone will be reset and the working memory cleared.
Trouble Shooting and Support Documents
See the support section of www.blueantwireless.com for troubleshooting and Frequently Asked Questions (FAQ) as well as info on using with computers for VOIP application\s.
BlueAnt Warranty Process
1.Should you be having difficulties in operation please refer to the online FAQ and support documents, or call us. Our number is on the back page.
2.Check our website for more information, updated manuals and troubleshooting. www.blueantwireless.com
3.Call us and speak to one of the BlueAnt Wireless Customer Service Team We will clarify whether you have a hardware or connection issue.
4.Return the unit directly to BlueAnt for testing and replacement of faulty items
– Please call to arrange a Return Merchandise Authorization (RMA) number.
Warranty Terms and Conditions
1.BlueAnt Warrant the original purchaser of this product only.
2.BlueAnt will replace or repair any faulty product provided it has not been misused or abused in any way.
3.There are no user serviceable parts inside this product. Using a non- authorized repairer will void the warranty.
4.The Warranty is valid for 2 years (24 months) from the date of purchase.
•Proof of purchase must be supplied to obtain warranty.
•Headset must be in original packaging with serial number for warranty to be valid.
5. Warranties are effective from the proof of purchase date and not from the date of any subsequent repair or replacement.
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