The softstride treadmill is designed and manufactured to be reliable and easy to use. However, if you have a problem, these troubleshooting steps may help you find the cause.
Problem: The console lights do not light up.
Solution: Check to make sure that the treadmill is properly
Problem: The belt does not stay in the center of the treadmill when in use.
Solution: First check to make sure that the treadmill is level, then refer to the instructions in this manual on how to tension and adjust the belt.
Problem: The treadmill motor seems strained or the fuse becomes blown.
Solution: The lubricating silicon that is applied to the deck and belt is wearing down and the belt needs to be lubricated with silicon spray.
Problem: The treadmill belt slips during use.
Solution: The belt may need to be tensioned after a period of use. Refer to the Belt Tensioning and Adjustment Section of this manual.
Problem: After assembly, the Heart Rate does not show on your display
Solution: Check the wiring connectors in the handlebars and display, that were pushed together during assembly and make sure that they are connected properly and that the wires were not damaged.
19
