If You Need Assistance or Service
If after reviewing Table 4 you decide that you do require service for your oven contact your dealer or installer or the Bosch Authorized Service Con- tractor in your area. Do not attempt to repair the appliance yourself. Any work performed by un- authorized personnel may void the warranty.
If you are having a problem with your Bosch oven and are not pleased with the service you received:
•First, please contact your installer or the Bosch Authorized Service Contractor in your area and explain to them why you are not satisfied. This will usually correct the problem.
•If after working with your installer or service person the problem still has not been resolved to your satisfaction, please let us know by either writing to us at,
BSH Home Appliances
5551 McFadden Avenue,
Huntington Beach, CA 92649
or, calling us at,
Please be sure to include, if writing, or have avail- able, if calling the following information:
•Model Number
•Serial Number
•Date of Original Purchase
•Date Problem Originated
•Explanation of Problem
Also, if writing, please be sure to include a day- time phone number.
You will find the model number and serial num- ber information on the rating plate located on the frame, to the left of the oven opening, as shown in Figure 20.
BOSCH |
Model and serial |
number plate |
Figure 20.
Model Information
As a handy reference, it is recommended that you copy the information from your Model/Rating Plate to the table below as well as the name of the dealer from whom you purchased the oven and the local Bosch Authorized Service Contractor. Also, keep your invoice for the oven.
The invoice, with date of purchase, as well as the model number and serial number will be required for warranty validation:
Model No.: ................................................................
Serial No.: .................................................................
Date of Purchase: .....................................................
Dealer’s name: ..........................................................
Phone: ........................................................................
Bosch Authorized Service Contractor: ...................
Phone: ........................................................................
20
