Service and Repair
The Bosch Concept Series Kitchen Machines require no special care other than the care and cleaning noted in this manual. If you are having a problem with your machine, before calling our Customer Support group, please refer to the TROUBLESHOOTING section below. If after reviewing the troubleshooting section and trying its remedies, you are still having a problem, please do contact us by either writing to us at:
•Bosch Small Appliances Customer Support BSH Home Appliances 5551 McFadden Avenue Huntington Beach, CA 92649
or
•boschsmallappliances@bshg.com
or calling us at:
•1 (866) 44BOSCH [1 (866) 442-6724]
If you do write to us, please include your
Also, to view our full product line, please visit our Web site:
•www.boschsmallappliances.com
TROUBLESHOOTING
Fault | Cause | Remedy |
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Power unit shuts off. “E:1” | Power to kitchen machine | Turn rotary switch to the Off |
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is displayed, all segments | was interrupted while | position,“O/Off,” and then turn |
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are flashing, timer function | power unit was on. | back on. |
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is off. |
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Power unit shuts off. “E:1” | Power unit has been | Turn power unit to the Off position |
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is displayed, all segments | overloaded; for example, | and unplug. Correct the problem. |
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are flashing, timer function | the blender blades may | Plug unit in and turn rotary switch |
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is off. | be blocked. | to start. |
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Power unit shuts off. “E:3” | Power unit is overheated. | Turn power unit to the Off position |
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is displayed, all segments |
| and unplug. Correct the problem. |
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are flashing, timer function |
| Allow unit to cool (do not operate |
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is off. |
| for 30 minutes, minimum). Plug |
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| unit in and turn rotary switch to |
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| start. |
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