FLEXIDOME HD

 

Troubleshooting en 41

 

 

 

 

 

 

 

 

 

Malfunction

Possible causes

Solution

 

 

 

 

 

Placeholder with a

JVM not installed on your

Install Sun JVM from the

 

red cross instead of

computer or not

product optical disk.

 

the ActiveX

activated.

 

 

components.

 

 

 

 

 

 

 

Web browser

Active proxy server in

Create a rule in the local

 

contains empty

network.

computer's proxy

 

fields.

 

settings to exclude local

 

 

 

IP addresses.

 

 

 

 

 

The POWER LED is

Firmware upload failed.

Repeat firmware upload.

 

red.

 

 

 

 

 

 

 

8.3Customer service

If a fault cannot be resolved, please contact your supplier or system integrator, or go directly to Bosch Security Systems Customer Service.

The version numbers of the internal firmware can be viewed on a special page. Please note this information before contacting Customer Service.

1.In the address bar of your browser, after the unit IP address, enter: /version

for example: 192.168.0.80/version

2.Write down the information or print out the page.

Bosch Security Systems

Installation Manual

AM18-Q0615 v1.0 2012.10

Page 41
Image 41
Bosch Appliances NDN-932 installation manual Customer service, For example 192.168.0.80/version