Customer Service

Your Bosch dishwasher requires no special care other than that described in the Care and Maintenance section. If you are having a problem with your dishwasher, before calling for service please refer to the Self Help section. If service is necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty.

If you are having a problem with your Bosch dishwasher and are not pleased with the service you have received, please take the following steps (in the order listed below) until the problem is corrected to your satisfaction:

1.Contact your installer or the Bosch Authorized Service Contractor in your area.

2.E-mail us from the customer service section of our website, www.boschappliances.com.

3.Write us at the address below: BSH Home Appliances, Corp. 5551 McFadden Avenue Huntington Beach, CA 92649

4.Call us at 1-800-944-2904.

Please be sure to include (if you are writing), or have available (if you are calling), the following information:

Model number

Serial number

Date of original purchase

Date the problem originated

Explanation of the problem

You will find the model and serial number information on the label located on the right edge of the dishwasher door as shown in Figure 36.

Also, if you are writing, please include a daytime phone number where you can be reached.

Please make a copy of your invoice and keep it with this manual.

Figure 36

Model and Serial Number Label

Serial Number Model Number

21

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Image 23
Bosch Appliances SHV99A13UC, SHX99A15UC manual Customer Service

SHV99A13UC, SHX99A15UC specifications

The Bosch Appliances SHX99A15UC is a remarkable dishwasher designed to meet the demands of modern home kitchens. This high-end appliance combines cutting-edge technologies with a sleek design, making it a popular choice for homeowners who seek both functionality and style.

One of the standout features of the SHX99A15UC is its exceptional quiet operation. With a noise level of just 44 decibels, this dishwasher operates almost silently, allowing you to carry on conversations or enjoy quiet moments without disturbance. This low noise level is a result of the thoughtfully engineered design, which includes sound insulation and a sound-dampening system, making it perfect for open-concept living spaces.

The SHX99A15UC also boasts a spacious interior with a flexible loading system. Its RackMatic adjustable rack system allows users to customize the height of the middle rack in three different positions, accommodating larger pots and pans on the bottom rack and ensuring that every load can be optimized for efficient cleaning. Additionally, the dishwasher features a third rack, providing extra space for utensils and small items, enhancing overall capacity without compromising performance.

Bosch's innovative PrecisionWash technology is another highlight of this model. This intelligent wash system automatically detects the level of dirt on dishes and adjusts the cycle accordingly, ensuring thorough cleaning results every time. With nine wash cycles and five options, including a specific cycle for delicate items, the SHX99A15UC is versatile enough to tackle various dish types effectively.

Energy efficiency is a key characteristic of the Bosch SHX99A15UC, as it is ENERGY STAR certified. This means it uses less water and energy compared to standard dishwashers, making it an environmentally responsible choice. The EcoSilence motor ensures not only efficient energy consumption but also longevity and durability of the appliance.

In terms of design, the SHX99A15UC features a stainless steel finish that blends seamlessly with modern kitchen aesthetics. The exterior is fingerprint-resistant, allowing for easy cleaning and maintaining a polished look. The control panel is conveniently located on the top edge of the door, providing a clean and unobtrusive look while also making it easy to operate.

In conclusion, the Bosch Appliances SHX99A15UC stands out for its quiet efficiency, flexible loading options, intelligent washing technology, and energy efficiency. It's an ideal choice for homeowners looking for a reliable and stylish dishwasher that will deliver exceptional cleaning results time after time.