VG4 Modular Camera SystemTroubleshooting Guide en 123

Problem

Solution

 

 

 

No Audio

– Check the computer receiving the audio from the VG4 AutoDome or from the IP

 

Encoder.

 

–

Check the computer’s audio settings. Ensure that the sound levels are at an audible

 

 

level.

 

–

Check the computer’s audio output card and speakers. Play a secondary source of

 

 

audio on the computer. If you still do not hear audio replace the speakers and try

 

 

again.

 

 

 

If O.K., then:

 

– Ensure that the Audio option is enabled for the IP device.

 

a.

Access the Settings Web page for the IP-enabled device.

 

b.

Expand the Encoder Settings link, then click Audio Settings.

 

c.

Ensure that On is selected from the Enable Audio drop-down list. Then, click Set.

 

 

 

If O.K., then:

 

– Check the microphone.

 

Connect appropriate speakers directly to the microphone at the camera site and

 

confirm that the audio is clear and audible at the location.

 

An audio problem or noise at the source will further degrade as it travels through all the

 

cables and connections.

 

 

 

If O.K., then:

 

– Verify the cable type and installation used for audio connections between the

 

microphone and the VG4 AutoDome.

 

–

Cable type: Coaxial

 

–

Cable length: 10 m (33 ft), maximum

 

 

Refer to the AutoDome Modular Camera System Installation Manual for more informa-

 

 

tion.

 

 

 

Bosch Security Systems, Inc.

User’s Manual

F.01U.133.268 6.0 2010.03

Page 123 Page 125
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Image 124
Bosch Appliances VG4-300, VG4-200, VG4-500I user manual Problem Solution No Audio
Page 123 Page 125

VG4-500I, VG4-200, VG4-300 specifications

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