Care and Maintenance
English - 29
Troubleshooting

Problem What to do

TV base is too
large to place on
the system
•Place the sound system in another location such as on an open shelf
under the TV.
•If possible, mount your TV on the wall above the sound system.
No power •Make sure the power cord is securely connected on both ends.
•Make sure the power cord is plugged into a live AC (mains) outlet. If
the outlet is controlled by a switch, make sure the switch is in the ON
position or test the outlet using a lamp.
•Reset the system: Unplug the power cord for at least one minute.
Plug the power in again and listen for the system to emit two tones
confirming it has power.
No sound •Make sure the Solo system is not muted.
•Increase the volume.
•Turn off all devices connected to the Solo system except the one you
want to hear.
•Make sure the audio cable is plugged into a connector on your TV
labelled Audio Output or Audio OUT, not Audio Input or
Audio IN.
•Make sure all cable connections are correct and secure on the Solo
system, TV, and other connected sources. If using an optical cable,
refer to page 12 for important instructions.
•Check that the correct TV input is selected.
•Check that your TV’s audio output is enabled. See your TV owner’s
guide for information.
•If the sound system is connected to a TV output labelled
VARIABLE (VAR), make sure the TV internal speakers are turned off,
the TV volume is turned up, and the TV is not muted.
•You may need to use an alternate connection. Refer to page 17.
•If connecting through a TV headphones output, increase your TV
volume to the maximum limit.
•If connecting to two devices, ensure that you are not using an optical
cable and coaxial cable.
•Unplug the system’s power cord from the AC (mains) outlet for one
minute.
•Reset the system: Unplug the power cord for at least one minute.
Plug the power in again and listen for the system to emit two tones
confirming it has power.