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Page 37 Troubleshooting
Troubleshooting Â
If you have a problem with this device, please read the
troubleshooting guide below and check o ur website at
www.cobyusa.com for Frequently A sked Questions (FAQs)
and rmware updates. If these resources do not res olve
the problem, please contact Technical Suppo rt.
Address
COBY Electronics Technical Suppor t
56-65 Rust Street
Maspeth, NY 11378
Email
techsupport@cobyusa.com
Web
www.cobyusa.com
Phone
800-727-3592: Weekdays 8: 30AM–9:00PM EST
Saturdays 9:00AM–5:30 PM EST
718-416-3197: Weekdays 8:00AM–5:30PM EST
Camera does not power on.
Check that the battery has been inser ted correctly.
Check that the battery is adequately ch arged. If the
battery status indicator shows low or n o charge,
recharge the video camera by connec ting it to your
computer’s USB port.
The camera does not take p ictures/video.
The camera’s memory or memory c ard may be full.
Delete several les and try again.