ÂÂ Troubleshooting

If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.

Address

COBY Electronics Technical Support

56-65 Rust Street

Maspeth, NY 11378

Email

techsupport@cobyusa.com

Web

www.cobyusa.com

Phone

800-727-3592: Weekdays 8:30AM–9:00PM EST Saturdays 9:00AM–5:30PM EST

718-416-3197: Weekdays 8:00AM–5:30PM EST

English

Camera does not power on.

 Check that the battery has been inserted correctly.

 Check that the battery is adequately charged. If the battery status indicator shows low or no charge, recharge the video camera by connecting it to your computer’s USB port.

The camera does not take pictures/video.

 The camera’s memory or memory card may be full. Delete several files and try again.

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Troubleshooting

 

 

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COBY electronic CAM5000 ÂÂ Troubleshooting, Camera does not power on, Camera does not take pictures/video