Care and Maintenance

Troubleshooting

Problem

What to do

 

 

No power

• Unplug the module’s power cord from the AC (mains) outlet for

 

one minute.

 

• Secure the module’s power cord.

 

• Reconnect the module’s power cord firmly into an AC (mains)

 

outlet. The indicator should flash 10 times.

 

• Ensure you use the remote control to power on the system.

 

 

No sound

• Make sure the CineMate® 15/10 system is not muted.

 

• Increase the volume.

 

• Check that the Acoustimass® module is plugged into a live AC

 

(mains) outlet.

 

• Make sure the audio cable is plugged into a connector on your

 

TV labelled Audio Output or Audio OUT, not Audio Input or

 

Audio IN.

 

• Make sure all cable connections are correct and secure on the

 

soundbar, TV, and other connected sources. If using an optical

 

cable, see page 13 for important instructions.

 

• Check that the correct TV input is selected (see page 24).

 

• Check that your TV’s audio output is enabled. See your TV’s

 

owner’s guide for information.

 

• If the soundbar is connected to a TV output labelled VARIABLE

 

(VAR), make sure your TV speakers are powered off, your TV

 

volume is set to 75 percent of maximum and your TV is not

 

muted.

 

• You may need to use an alternate connection (see page 16).

 

• If connecting through a TV headphones output, increase your

 

TV volume to the maximum limit.

 

• If connecting to two devices, ensure that you are not using an

 

optical cable and coaxial cable.

 

• Unplug the module’s power cord from the AC (mains) outlet for

 

one minute.

Remote control is

• Check the battery to see if it is installed properly or needs to be

inconsistent or does

replaced (see page 30).

not work

• Check that the indicator on the soundbar flashes when you

 

 

press the remote volume or .

For the CineMate® 15 system remote:

 

-- Point the remote control at the device you want to control.

 

-- Check that the remote button for the selected source flashes

 

when you press the volume button.

 

• Unplug the module’s power cord from the AC (mains) outlet for

 

one minute.

 

 

Sound is distorted

• Make sure all cable connections are secure on the soundbar,

 

TV, and other connected sources.

 

• If the soundbar is connected to a TV output labelled VARIABLE

 

(VAR), decrease your TV volume.

 

• Unplug the module’s power cord from the AC (mains) outlet for

 

one minute.

28 - English

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Bose CineMate 15/10 manual Troubleshooting, Problem What to do

CineMate 15/10 specifications

The Bose CineMate 15 and 10 are sophisticated home theater systems designed to elevate your audio experience to new heights. With a focus on immersive sound quality and user-friendly design, both models cater to movie lovers, gamers, and music enthusiasts alike.

One of the standout features of the CineMate series is the use of Bose's proprietary Technologies. The CineMate 15 includes an Acoustimass module that delivers deep, powerful bass, creating an immersive audio environment. This module works in tandem with the compact speaker array, designed to provide an exceptional surround sound experience while minimizing clutter. The CineMate 10, although slightly simplified, retains a similar design philosophy, ensuring high-quality sound without occupying too much space.

Both systems come equipped with the Easy Setup feature, allowing users to get started with minimal hassle. The intuitive design includes just one connection to the TV, reducing cable clutter and making setup straightforward. Additionally, the systems are compatible with most TVs, ensuring seamless integration regardless of your existing setup.

In terms of audio performance, the CineMate systems utilize Bose's renowned TrueSpace surround sound processing. This technology captures surrounding sounds and disperses them throughout the room, creating a three-dimensional audio experience. As a result, viewers can feel as if they are right in the middle of the action, whether it's an epic battle scene or a quiet emotional moment in a drama.

Another significant advantage of the CineMate 15 and 10 is their versatility. In addition to connection options for TVs, both systems can easily connect to Bluetooth devices, allowing users to stream music directly from smartphones or tablets. This feature adds an extra layer of functionality, making the systems as much about music enjoyment as they are about cinematic experiences.

Both models also feature a universal remote that consolidates control for multiple devices, simplifying the user experience. With straightforward controls, you can easily navigate between cable, streaming, and music without needing multiple remotes.

In conclusion, the Bose CineMate 15 and 10 represent a blend of advanced sound technology, user-friendly design, and versatile functionality. Whether you are watching the latest blockbuster or enjoying your favorite tunes, these systems offer an audio experience that truly enhances your entertainment. With Bose's commitment to quality and innovation, it is clear that the CineMate series stands out in the realm of home theater systems.