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CARE AND MAINTENANCE
Caring for your product
Cleaning
•Clean the product enclosures using only a soft, dry cloth.
•Do not use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia, or abrasives.
•Do not use any sprays near the product or allow liquids to spill into any openings.
•If necessary, you may carefully vacuum the grille of the L1TM model II Cylindrical Radiator® loudspeaker.
Getting service
For additional help in solving problems, contact Bose® Live Music Customer Service Product and Technical Support Team at (877)
Troubleshooting
If you experience problems while using this product, try the following solutions. If you still can’t solve the problem, please call the Bose Live Music Product and Technical Support Team direct at (877)
| Recommended troubleshooting tools | ||
• | Portable voltmeter | • XLR and ¼" phone plug cables | |
• | Cable tester | • | B1 bass module |
• | AC outlet tester | • | Spare AC power cord |
Problem | What to do |
|
|
System is plugged in, | • Make sure you have power at the AC outlet. Try operating a lamp or other equipment |
power switch is on, but | from the same AC outlet or test the outlet using an AC outlet tester. |
power LED is off | • Make sure the power stand’s power cord plug is fully inserted into the AC outlet. |
|
|
Power LED is on (green), | • Make sure volume control is turned up on your instrument. |
but no sound | • Make sure the Trim level control is turned up on the power stand. |
| • Make sure your instrument is plugged into the Analog Input jack. |
| • Connect your instrument to the power stand using a different cable. |
| • Plug your instrument into a different amplifier to make sure the instrument is working. |
|
|
Power LED is red while the | • Please call Bose Live Music Customer Support at (877) |
power stand is on |
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House circuit breaker | • If more than one power stand is plugged into the same AC circuit, stagger the |
keeps tripping | times. Each power stand has an inrush current of about 32 amps when turned on. |
| • If you have more than three power stands plugged into a single 15 amp circuit, move |
| some systems to another AC circuit. Each power stand can draw 5 amps or more when |
| playing at high volumes for long periods of time. |
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