Troubleshooting

Phenomena that may easily be mistaken for machine defects

WARNING ►Never use the projector if abnormal operations such as smoke, strange odor, excessive sound, damaged casing or elements or cables, penetration of liquids or foreign matter, etc. should occur. In such cases, immediately turn off the power switch and then disconnect the power plug from the power outlet After making sure that the smoke or odor has stopped, contact your dealer or service company.

1. Before requesting repair, please check in accordance with the following chart. This operation sometimes resolves your problem.

If the situation cannot be corrected,

2. The projector’s microprocessor may need to be reset. Please push the Restart switch by using a cocktail stick or similar and the projector will restart.

3. Some setting may be wrong. Please use the FACTORY RESET function of SERVICE menu in the OPTION menu (37) to reset all settings to factory

default.

Then, if the problem is not removed after maintenance, please contact your dealer or service company.

Phenomenon

Cases not involving a machine defect

Reference

page

Power does not

come on.

The electrical power cord is not plugged in.

13

Correctly connect the power cord.

 

The power switch is not set to the on position.

16

Set the power switch to [ ] (On).

 

The main power source has been interrupted during

 

operation such as by a power outage (blackout), etc.

 

Please turn the power off, and allow the unit to cool down at

16

least 20 minutes. After the projector has sufficiently cooled

 

down, please turn the power on again.

 

Either there is no lamp and/or lamp cover, or either

 

of these has not been properly fixed.

 

Please turn the power off, and allow the unit to cool down at

38, 39

least 45 minutes. After the projector has sufficiently cooled

 

down, please make confirmation of the attachment state of

 

the lamp and lamp cover, and then turn the power on again.

 

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Image 46
BOXLIGHT CP-324i Phenomena that may easily be mistaken for machine defects, Electrical power cord is not plugged