PROBLEM

POSSIBLE CAUSES

WHAT TO DO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No créma

Coffee is not tamped fi rmly enough

Refer to ‘Tamping The Coffee’, page 15.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Coffee grind is too coarse

Ensure you use a suitable espresso grind. Refer to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

‘The Grind’ on page 22.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ground coffee is not fresh

Pre-ground coffee should not be kept for longer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

than a week. Refer to ‘The Grind’ on page 15.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Filter holes are blocked

Use the fi ne pin on the cleaning tool to clear the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

holes. Refer to ‘Cleaning The Filters’, page 24.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Machine is making pulsing/

The machine is carrying out the normal

No action require as this is the normal operation of

 

 

 

 

pumping sound while extracting

operation of the 15 bar pump

the machine.

 

 

 

 

coffee or steaming milk

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Coffee runs out around the edge

Filter holder is not inserted in the brew

Refer to ‘Inserting The Filter Holder’, page 16.

 

 

 

 

of the filter holder

head properly

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There are coffee grounds around the

Clean any excess ground coffee from the rim of

 

 

 

 

 

 

 

 

 

 

 

 

 

 

fi lter rim

the fi lter holder to ensure a proper fi t into the brew

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

head.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Too much ground coffee in the fi lter

Refer to ‘Preparing The Coffee’, page 15.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ground coffee has been tamped too fi rmly

Refer to ‘Tamping The Coffee’, page 15.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Incorrect fi lter for amount of ground

Ensure you use the small fi lter for 1 cup of coffee

 

 

 

 

 

 

 

 

 

 

 

 

 

 

coffee used

and the larger fi lter for 2 cups of coffee.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Coffee filters out in drops from

The water tank is empty or low

Refer to step 1 – ‘Filling The Water Tank’, page 14.

 

 

 

 

the filter holder

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Coffee grind is too fi ne

Ensure you use a suitable espresso grind. Refer to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

‘The Grind’ on page 22.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Machine is blocked by mineral deposits

Decalcify the machine. Refer to ‘Decalcifying’, page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

26.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

28

BES820 IB V6.indd 28

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Image 28
Breville BES820 manual Machine is making pulsing