Breville BES820 manual Machine is making a loud

PROBLEM	POSSIBLE CAUSES	WHAT TO DO
Machine is making a loud and	Water tank is empty	Refer to step 1 – ‘Filling The Water Tank’, page 14 .
continuous pumping noise
	Water tank is not securely in place	Refer to step 1 – ‘Filling The Water Tank’, page 14 .
Coffee is too weak or watery	Coffee grind is not fi ne enough	Ensure you use a suitable espresso grind. Use
		a dark roast coffee generally labelled ‘Espresso
		Blend’. Refer to ‘The Grind’ on page 22.
No steam/hot water is generated	Machine is not turned on	Ensure the machine is plugged in, switched on
		at the power outlet and the POWER button is
		pressed to ‘on’.
	Water tank is empty	Refer to step 1 – ‘Filling The Water Tank’, page 14.
	Selector Control is not in ‘Steam’ or ‘Hot	Turn the selector control to the ‘Steam’ or ‘Hot
	Water’ position	Water’ position.
	Steam Wand is blocked	Use the pin on the cleaning tool to clear the
		opening. If the steam wand continues to be
		blocked remove the tip of the steam wand using
		the spanner in the middle of the cleaning tool. Refer
		to ‘Care and Cleaning’, page 24.
Milk is not foamy after texturing	Not enough steam	Steam wand may be blocked. Refer to “Care and
		Cleaning’, page 24.
	Milk is not fresh and cold	Milk must be cold and fresh. Refer to ‘How To
		Texture Milk For A Cappuccino Or Latté’, page 19.
Machine is not working	The unit appears to be ‘on’ but the	The safety thermal-cut may have activated due to
	machine ceases to operate	the pump overheating. Turn the machine off and
		allow it to cool for about 30-60 minutes.

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