Broilmaster Q3XN-1 Warranty Terms, Limited Lifetime Parts Warranty - Against Rust-Through

Models: Q3XN-1

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WARRANTY TERMS

WARRANTY TERMS

Empire Comfort Systems Inc. warranties this Broilmaster premium gas grill to be free from defects at the time of purchase and for the periods specified below. Broilmaster Premium Gas Grills must be installed by a qualified technician and must be maintained and oper- ated safely, in accordance with the instructions in the owner’s manual. This warranty applies to the original purchaser only and is not transferable. All warranty repairs must be accomplished by a qualified gas appliance technician.

Limited Lifetime Parts Warranty – Against Rust-Through

If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option. The limited lifetime warranty provides one-time replacement of a covered component.

Aluminum Grill Housing (except paint)

Stainless Steel Cooking Grids and Stainless Steel Griddles

Select Stainless Steel Components – Cart, Mounting, Bowtie Burner, Side Burner (DPSBSS), Side Burner Housing, and

Warming Rack

Stainless Steel Built-In Components – Built-In Kits for 3-Series Grill Heads, Door Kit, Tilt-Out LP Tank Door, and Vent Register

Kit

Limited Ten-Year Parts Warranty – Against Rust-Through

If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.

Stainless Steel Burners for H-Series, Q-Series, and R3B

Drip Pan for Q-Series

Side Burner (DPASBC), Side Burner Housing (BSA)

Limited Five-Year Parts Warranty – Against Rust-Through

If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.

Infrared Burners on R3 or R3B

Flare Buster™ Ceramic Flavor Enhancers

Painted Electro-Galvanized Steel Components

Stainless Steel Smoker Shutter

Limited Two-Year Parts Warranty – Against Rust-Through

If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.

Porcelain Coated Steel Briquette Racks

Chrome-Plated Warming Rack

Stainless Steel Flavor Screen

Stainless Steel Heat Shield

Limited One-Year Parts Warranty

If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.

Valves, knobs, ignitors, labels, hoses, fittings, grease cups, drip buckets, and all other parts and accessories – including those made from stainless steel – unless specified above

Paint on Aluminum Grill Head

Duties Of The Owner

The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the appli- ance.

A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period. Ready access to the appliance for service.

What Is Not Covered

Damages that might result from the use, misuse, or improper installation or storage of this appliance.

Travel, diagnostic costs and freight charges on warranted parts to and from the factory.

Claims that do not involve defective workmanship or materials.

Unauthorized service or parts replacements.

Removal and reinstallation cost.

Inoperable due to improper or lack of maintenance.

The costs of a service call to diagnose a problem and labor for replacement or repairs.

How To Get Service

To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer with the model number, serial number, type of gas, and purchase verification. The installing dealer is responsible for providing service and will contact the factory to initiate any warranted parts replacements. Empire will make replacement parts available at the factory.

Shipping expenses are not covered.

If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department, Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to info@empirecomfort.com with “Consumer Relations” in the subject line.

Your Rights Under State Law

This warranty gives your specific legal rights, and you may also have other rights, which vary from state to state.

Broilmaster is a Division of Empire Comfort Systems, Inc.

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Broilmaster Q3XN-1 Warranty Terms, Limited Lifetime Parts Warranty - Against Rust-Through, Limited One-Year Parts Warranty