5 Appendix

Troubleshooting

Problem

 

Solution

 

 

 

 

Check that the AC adapter

 

 

(model AD-60) is connected

1 The display stays blank after you

 

correctly.

If you are using batteries, check

have turned on the machine.

 

that they are correctly inserted.

 

 

 

If the batteries are low, replace

 

 

them with new ones.

 

 

 

 

Check that the back cover has

2 The machine does not print or the

 

been properly attached.

printed characters are blurred.

If the tape cassette is empty,

 

 

replace it with a new one.

 

 

 

3 The text files that you stored in

If the batteries are low, replace

the memory are no longer there.

 

them with new ones.

 

 

 

 

If you are using batteries, they

4 The printed characters are not

 

may have a low charge. Try using

formed properly.

 

the AC adapter or replace the

 

 

batteries with new ones.

 

 

 

5 A blank horizontal line appears

Clean the print head as explained

 

on Cleaning the print head,

through the printed label.

 

 

rollers and tape cutter on page 7.

 

 

 

 

 

 

You have reached the end of the

6 Striped tape appears.

 

tape. Replace the tape cassette

 

 

with a new one.

 

 

 

 

Turn off the P-touch, and then

 

 

while holding down gand

7 The P-touch has “locked up” (i.e.,

 

R, turn the machine back on.

nothing happens when a key is

 

The machine will restore, but the

pressed).

 

text and formats shown in the

 

 

display and all text files stored in

 

 

the memory are erased.

 

 

 

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