Error Messages

Error Message

Cause

Action

 

 

 

 

COOLING DOWN

The temperature of the drum unit or

You must wait and allow the

 

toner cartridge is too hot. The

machine to resume printing when it

 

machine will pause its current print

is ready.

 

 

job and go into cooling down mode.

 

 

 

During the cooling down mode, you

 

 

 

will hear the cooling fan running

 

 

 

while the display on the machine

 

 

 

shows COOLING DOWN.

 

 

 

 

 

COVER OPEN

The front cover was not completely

Close the front cover for the drum

PLS CLOSE COVER

closed.

unit.

 

 

 

 

DISCONNECTED

The other party or other party’s fax

Try to fax or receive again or call

 

machine terminated the call.

the other party to see what

 

 

happened.

 

 

 

 

CHECK

Originals did not feed properly or

Do not pull paper out until you read

ORIGINAL

original was too long.

Page 19-4.

 

 

 

 

MACHINE ERROR

The machine has a mechanical

Turn the power off. Then call

XX

problem.

Brother Customer Service at:

 

 

In USA:

1-800-284-4329

 

 

In Canada:

1-877-BROTHER

 

 

In Montreal:

(514) 685-6464

 

 

 

OUT OF MEMORY

The machine memory capacity has

• If you have installed the

(May occur when the

been exceeded.

Windows® driver, try again after

machine is used as a

 

setting the True Type mode to

printer)

 

“Print as Graphics” in the Print

 

 

menu of your application

 

 

software.

 

 

 

• Reduce the print resolution or

 

 

reduce the complexity of your

 

 

document.

 

 

 

 

NO RESPONSE /

The number you called does not

Check the number and try again.

BUSY

answer or is busy.

 

 

 

Or, you may have reached a number

 

 

 

that is not connected to a fax

 

 

 

machine.

 

 

 

 

 

NOT REGISTERED

The One Touch or Speed Dial

Set up the One Touch or Speed Dial

 

number that you accessed is not

number.

 

 

programmed.

(See Pages 7-1and 7-2.)

 

 

 

 

19 - 2 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E