Troubleshooting and routine maintenance
75
C
Missing image at edge Make sure that the toner cartridges are installed properly. (See
Replacing a toner cartridgeon page 117.)
Make sure that the drum unit is installed properly. (See Replacing the
drum uniton page 122.)
One of the toner cartridges may be damaged. Identify the missing
color and put in a new toner cartridge for the color with the white line.
(See Replacing a toner cartridgeon page 117.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum uniton page 122.)
Missing image at thin line If you are using a Windows® printer driver, open Properties window,
and then click Printing Preferences. Choose the Advanced tab,
Device Options, Print Setting, and then check the Improve pattern
printing or Imporve Thin Line boxes.
Wrinkle
Change to the recommended type of paper. (See Recommended
paperon page 10.)
Check the paper type and quality. (See Acceptable paper and other
mediaon page 10.)
Make sure that the back cover is closed properly.
Make sure that paper is loaded properly.
Make sure that you choose the proper media type in the printer driver
or in the machine’s Paper Type menu setting. (See Acceptable paper
and other mediaon page 10 and Basic tab in the Software User’s
Guide on the CD-ROM.)
Turn over the stack of paper in the tray or rotate the paper 180° in the
input tray.
Make sure that the drum unit is installed properly. (See Replacing the
drum uniton page 122.)
Make sure that the fuser unit is installed properly.
Replace the fuser unit. Call Brother Customer Service.
Insufficient gloss Change to the recommended type of paper. (See Recommended
paperon page 10.)
Examples of poor print
quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.