CHAPTER 6 TROUBLESHOOTING
Error Messages in the Status Monitor
The Status Monitor will report problems with the printer. Take the corrective actions listed in the following table for the error message that the Status Monitor reports.
Error message
COVER OPEN
MEMORY FULL
NO PAPER or
MISFEED
PAPER JAM
PRINT OVERRUN
Action
•Close the front cover of the printer.
•Press the control panel button to print the data remaining in the printer.
•Reduce the print resolution or reduce the complexity of your document.
(For
•Expand the printer memory by adding a commercially available SIMM memory. See “Installing Additional Memory” in Chapter 4.
•The paper cassette may be out of paper or not properly installed. If it is empty, load a new stack of paper into the paper cassette.
•If there is paper in the paper cassette, make sure it is straight. If the paper is curled, straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper cassette.
•Reduce the amount of paper in the paper cassette, and then try again.
•Make sure you use paper that meets Brother’s recommended paper specifications. See “What Kind of Paper can I Use?” in Chapter 1.
•See “Paper Jams and How to Clear Them“ in this chapter.
•Press the control panel button to print the data remaining in the printer.
•If this does not clear the error, reduce the complexity of your document or reduce the print resolution.
(For
•Expand the printer memory by adding a commercially available SIMM. See “Installing Additional Memory” in Chapter 4. Set page protection to ON by using the supplied Windows driver or RPC program.
•Change the following settings in the supplied Windows driver and try again. The best combination of settings below will vary depending on your document.
Graphics Mode True TypeTM mode
Use Printer True TypeTM Fonts