CHAPTER 6 TROUBLESHOOTING
Image Defect Samples
ABCDEFGH abcdefghijk
A B C D a b c d e 0 1 2 3 4
White Vertical streaks
ABCDEFGH | |||
abcdefghijk | |||
| A B C | D | ||
| e | ||
| a b c d | |||
4 | |||
0 1 2 3 |
| ||
|
| ||
Page skew
Curl or wave
B
DEFGH abc
efghijk
C D
b c d e
1
3 4
Wrinkles or creases
Recommendation
•You may clear the problem by wiping the scanner window with a soft cloth. See “Cleaning” in Chapter 5.
•The toner cartridge may be damaged. Install a new toner cartridge. See "Replacing the Toner Cartridge" in Chapter 5.
•Make sure the paper or other media is loaded into the paper cassette correctly and that the guides are not too tight or too loose against the paper stack.
•Set the paper guides correctly. Make sure that the tips of the paper guides fit into the slot correctly. See “Printing on Plain Paper from the Paper Cassette” in Chapter 1.
•If you are using the manual feed slot, see "Printing on Plain Paper from the Manual Feed Slot" in Chapter 1.
•The paper cassette may be too full. See " Printing on Plain Paper from the Paper Cassette " in Chapter 1.
•Check the paper type and quality. See "What Kind of Paper can I Use?" in Chapter 1.
•Check the paper type and quality. Both high temperature and humidity will cause paper to curl. See “What Kind of Paper can I Use?” in Chapter 1.
•If you use the printer infrequently, the paper may have sat for too
long in the paper cassette. Turn over the stack of paper in the paper cassette. Also, try rotating the paper 180° in the paper cassette.
•Try printing using the
•Make sure that paper is loaded properly. See " Printing on Plain Paper from the Paper Cassette " in Chapter 1.
•Check the paper type and quality. See “What Kind of Paper can I Use?” in Chapter 1.
•Try printing using the
•Turn over the stack of paper in the tray or try rotating the paper 180° in the input tray.