CHAPTER 6 TROUBLESHOOTING

Paper Handling

First, ensure that you are using paper that meets Brother recommended paper specifications. See “What Kind of Paper can I Use?” in Chapter 1.

Problem

Recommendation

The printer does not

•

If there is paper in the paper cassette, make sure it is straight. If

load paper.

 

the paper is curled, you should straighten it before printing.

 

 

Sometimes it is helpful to remove the paper, turn the stack over

 

 

and put it back in the paper cassette.

 

• Reduce the amount of paper in the paper cassette, and then try

 

 

again.

 

• Check that manual feed mode is not selected in the printer driver.

The printer does not

• Re-insert the paper firmly, one sheet at a time.

load paper from the

• Make sure that manual feed mode is selected in the printer driver.

manual feed slot.

 

 

The printer will not load

•

The printer can load envelopes from the manual feed slot. Your

envelopes.

 

application software must be set up correctly to print on the

 

 

envelope size you are using. This is usually done in the page

 

 

setup or document setup menu of your software. Refer to your

 

 

software application manual.

A paper jam has

• Clear the jammed paper referring to “Paper Jams and How to

occurred.

 

Clear Them” or the paper jam instructional video on the CD-ROM.

The printer does not

• Close the rear cover.

print into the output tray.

 

 

The printer does not

• Make sure that the cable is connected to the printer

print on the specified

• Make sure that the appropriate printer driver is selected.

paper.

 

 

(For HL-1450 with

 

 

optional lower tray unit

 

 

user only)

 

 

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